12 BST 2017 HSC papers PDF

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practice papers for business studies for hsu...

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Government introduces policies that directly or indirectly influence business activity and customers’ spending habits. This can be done through laws such as the Competition and Consumer Act 2010 (Cwlth), Sale of Goods Act 1923 (NSW) and the Fair Trading Act 1987 (NSW) that influence marketing decisions.

The production approach (1820s–1920s) focused businesses on the production of goods and services. Production design was based more on the demands of mass production techniques than on customer needs and wants.

Finance depends on marketing to generate funds through the marketing strategies employed. Finance establishes the budgets and forecasts for promotional campaigns. This is seen by the marketing strategies Qantas has implemented (through a differentiation strategy by creating new lounges, flights and check-in facilities). Also, by the use of sales promotions during non-peak times, the Qantas marketing team helps boost sales in times of variation in demand. Consequently, these strategies are judged by finance to analyse the success of the marketing strategy in yielding the greatest sales and market share. Further, finance can also provide the necessary funding to modify production as a result of new marketing campaigns.

Employers must ensure the health, safety and welfare at work of all employees by providing a safe system of work; ensuring that plant and substances are used, handled, stored and transported safely; giving employees the necessary information about the plant and substances, and training and supervision in their work; maintaining the site in a safe condition; and ensuring that the goods they design, make, supply, install or repair will not injure or damage the health of others.

The business can evaluate and hire qualified job applicants who are motivated and have values and goals aligned with the business and its culture. Providing a fair, non-discriminatory and legally compliant selection policy and process giving applicants a realistic understanding of their job description and responsibilities. This is important to maintain strong business culture and ensure efficiency in the workplace

They may cover rates of pay, penalty rates and overtime, allowances, hours of work, personal and annual leave, any matters related to the relationship between the employer and the employees, plus their representative organisations involved, and how the agreement will operate, including a nominal expiry date. Another advantage is that it provides opportunities for employees to be represented by a bargaining representative and to bargain in good faith during the negotiation of an agreement.

The process of operations is important to the tertiary sector, particularly in Happy Cuts Hair + Beauty as skill is highly required when cutting and styling hair. Customisation is vital in the hair cutting process to allow the hair style to satisfy the customers needs....