Answers to WS 01 PDF

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WorkSheet01: Introduction to Information Systems 1. A database 2. Software 3. Cut out the middle men in the supply chain 4. Interfaces between end users and programmers 5. Advise middle managers 6. Application 7. True 8. True 9. True 10. True 11.IT components, IT services 12. True 13. Transaction processing system 14. Electronic Commerce system 15. Data, information, knowledge 16. Robots can handle unfamiliar situations 17. Information 18. IT components 19. Requires organisations to be agile 20. Relied heavily on the use of the Internet 21. Information technology infrastructure 22. Use a common database for all functional areas 23. False 24. False 25. True 26. 1,2,4,5,7,9,10,11 27. 1 – benefits 2 – enhance 3 – developments 4 – updates 5 – security 6 – effectiveness

Question 1 1. A collection of related files, tables, and table cells that store data, meta-data and the associations among them is __________.

hardware

software

a database

a network

procedures

0.06000 points

Question 2 1. A set of programs that enable the hardware to process data is ________.

hardware

an application

a network

software

a database

0.06000 points

Question 3

1. Refer to Opening Case - Kogan Technologies - Kogan Technologies use electronic commerce channels to:

cut out middle men in supply chains.

improve maintenance of its databases.

improve the efficiency of its accounting information systems.

find a way to use Google.

all of the above.

0.06000 points

Question 4 1. What does a systems analyst do?

Manages an IS service

Writes computer code.

Interfaces between end users and programmers

Forecasts technology trends

Creates Web sites and pages

0.06000 points

Question 5 1. Knowledge workers:

handle day-to-day operations within an organisation.

make tactical decisions.

advise middle managers.

make routine decisions.

are generalists.

0.06000 points

Question 6

1. A(n) _____________ is a computer program designed to support a specific task or business process.

interface

application

functional area

network

database

0.06000 points

Question 7 1. An informed user of IT can enhance his or her organisation's competitive position.

True

False 0.06000 points

Question 8 1. Dashboards provide rapid access to timely information and direct access to structured information in the form of reports.

True

False 0.06000 points

Question 9 1. Enterprise resource planning systems tightly integrate the functional area information systems via a common database.

True

False 0.06000 points

Question 10 1. IT is enabling more and more people to communicate, collaborate, and compete, thereby levelling the digital playing field.

True

False 0.06000 points

Question 11 1. The IT infrastructure is comprised of ____________ and _____________.

IT components, IT personnel

IT components, IT services

IT services, IT personnel

IT personnel, computer-based information systems

Computer-based information systems, IT personnel

0.06000 points

Question 12 1. Transaction processing systems provide the input for the organisation's databases.

True

False 0.06000 points

Question 13 1. When your purchases are swiped over the bar-code reader at the point-of-sale terminals at K-Mart, a ____________ records the data.

transaction processing system

functional area information system

dashboard

enterprise resource planning system

office automation system

Question 14 1. Which information system is the most closely associated with the Internet?

Transaction processing systems.

Functional area information systems.

Electronic commerce systems.

Office automation systems.

Individual information systems.

0.06000 points

Question 15 1. Which of the following is the correct information hierarchy from the lowest level to the highest level?

Knowledge, information, data

Information, data, knowledge

Data, information, knowledge

Data, information, experience

Information, experience, wisdom

0.06000 points

Question 16

1. Which of the following statements about IT's role in society is false?

IT has created employee flexibility.

Robots can do many routine tasks.

Robots can handle unfamiliar situations.

IT can be used to help doctors diagnose diseases.

Telepresence robots can act as the eyes and ears of a business manager.

0.06000 points

Question 17 1. _______ is / are data that have been organised to have meaning and value to a recipient.

Insights

Information

Knowledge

Experience

Wisdom

0.06000 points

Question 18 1. __________ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

IT components

IT services

Information technology

An information system

A computer-based information system

0.06000 points

Question 19

1. Refer to Closing Case #1- Today, Every Company Is a Technology Company Software disruptions:

only happens in technology companies.

has not occurred in the automobile industry yet.

requires organisations to be agile.

has not occurred in the financial services industry yet.

0.06000 points

Question 20 1. Refer to Closing Case #2- The Arab Spring - The demonstrations and protests in the Arab world:

succeeded despite a lack of connectivity among protestors.

were masterminded by IT programmers.

relied heavily on the use of the Internet.

were carried out by politicians.

gained most of their support from older, more experienced segments of the population.

0.06000 points

Question 21 1. An organisation's _________ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organisation.

information technology architecture

information technology infrastructure

information technology

information system

computer-based information system

0.06000 points

Question 22 1. Enterprise resource planning systems:

were designed to process transactions faster.

evolved because newer technologies made older systems obsolete.

use a common database for all functional areas.

are utilised to conduct site analyses.

all the above statements are true.

0.06000 points

Question 23 1. An information system collects, processes, stores, analyses, and disseminates information for a specific purpose using a computer.

True

False 0.06000 points

Question 24 1. Information technology and information systems are the same thing.

True

False 0.06000 points

Question 25 1. An organisation's supply chain starts at the supplier and ends at the customer.

True

False 0.06000 points

Question 26 1. Select several ways in which IT / ICT impacts managerial and/or non-managerial employees at work (see Gray et al., 2015. p.20-22) Note: There are eight correct responses and four incorrect 1. may reduce the number of middle-managers 2. provides real-time and near real-time information/data 3. likely to increase face-to-face meetings between employees 4. can eliminate some types of jobs 5. can cause physical issues like repetitive stress injury (RSI) 6. leads to better decision making 7. workers can lose identity in the growing digital interaction of the organisation 8. known to reduce job stress 9. can facilitate a geographically dispersed work-force 10. less time to make business decisions 11. can lead to less face-to-face interaction 12. often increases the number of employees

0.25000 points

Question 27

1. Consider the benefits of being an informed information systems user. (see Gray et al., 2015. p.5-6) An informed user:

more from an organisation's IT resources; helps

IT resources with his/her input; keeps up with IT and

; improves their organisations

, .

NB: you must spell your answers correctly for BB to consider your answer correct BENEFITS more from an organisation’s IT resources; An informed user: _________ ENHANCE IT resources with his/her input; An informer user helps__________ DEVELOPMENTS UPDATES and ____________ SECURITY An informer user keeps up with IT__________________, ________ ; EFFECTIVENESS An informer user improves their organisation’s ________________ .

Effectiveness...