BIZ101 - BIZ101 A Subject Outline 20210324 PDF

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BIZ 101 subject guide...

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BIZ101 / BIZ101A – Business Communications

SUBJECT OUTLINE Subject code and name BIZ101 / BIZ101A Business Communications

SECTION 1 – GENERAL INFORMATION 1.1

Administrative details Associated award/s

Duration

Diploma of Business Diploma of Marketing Diploma of Event Management Associate Degree of Business Bachelor of Business Bachelor of Business (Specialism) Bachelor of Commerce Associate Degree of Culinary Management Bachelor of Culinary Management 1.2

Level

1 Trimester (12 weeks)

1 Term

100 level (AQF 7)

(intensive over 6 weeks)

Core or elective subject core subject (within associated awards) elective subject (within associated award/s, and in other approved awards) other (please specify below):

1.3

1.4

Subject weighting Subject credit points

Total course credit points

10 Credit Points

Diploma: 80 credit points Associate Degree: 160 credit points Bachelor Degree: 240 credit points

Student workload Duration

Facilitated study h/p/w

Personal study h/p/w

Total study h/p/w

12-week duration 6-week duration

3

7

10

6

14

20

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Torrens University Australia Ltd, ABN 99 154 937 005, RTO No. 41343, HEP No. 4449, CRICOS Provider Code 03389E

BIZ101 / BIZ101A – Business Communications

1.5

Delivery mode Face-to-face Online Intensive (e.g. residential, or summer school, weekend workshop - details below)

Work-integrated learning activity Hybrid Full-time Part-time Other (please specify)

1.6

Pre-requisites and co-requisites Yes No If YES, provide details of the prerequisite or co-requisite requirements below.

1.7

Specialist facilities and/or equipment requirements Yes No If YES, provide details of specialist facilities and/or equipment below.

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Torrens University Australia Ltd, ABN 99 154 937 005, RTO No. 41343, HEP No. 4449, CRICOS Provider Code 03389E

BIZ101 / BIZ101A – Business Communications

SECTION 2 – ACADEMIC DETAILS 2.1

Subject Descriptor The aim of this subject is to provide you with the knowledge and skills to enhance your personal effectiveness, employability, and academic success. This subject introduces you to the concepts of business communications and transferable academic skills. You will examine the different stakeholders and communication contexts which occur in the internal and external business environment, developing the skills and knowledge to effectively interpret and deliver messages in a variety of business situations. This subject will provide you with essential business skills in information literacy, presenting, writing, academic integrity and the use of technology.

2.2

Subject Learning Outcomes Subject Learning Outcomes

Mapping to Course Learning Outcomes

a) Demonstrate information literacy and critical

CLO-1, CLO-2, CLO-9 BCOM – CLO 4, CLO 6, CLO 8

analysis appropriate to the level of study.

b) Understand and demonstrate academic integrity and authentic engagement with information.

c) Examine the internal and external business environment to effectively interpret messages in different business contexts. d) Identify and apply effective communication skills within a variety of business environments, including the use of technology.

CLO-1, CLO-2, CLO-9 BCOM – CLO 1, CLO 2, CLO 3, CLO 10 CLO-3, CLO-5, CLO-6, CLO-7, CLO-9 BCOM – CLO 1, CLO 2, CLO 3, CLO 6, CLO 7 e) CLO-1, CLO-2, CLO-3, CLO-4, CLO-9 f) BCOM – CLO 4, CLO 8, CLO 9 g)

* The full list of Course Learning Outcomes and their descriptors is provided in Section 2.6 below.

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Torrens University Australia Ltd, ABN 99 154 937 005, RTO No. 41343, HEP No. 4449, CRICOS Provider Code 03389E

BIZ101 / BIZ101A – Business Communications

2.3 Assessment Tasks 12-week duration No.

Type and Description

Assessment due

Weighting

Subject Learning Outcome(s) assessed

1.

Assessment 1: Evidence-based Response, Individual, 800 words (+/- 10%)

Module 2.2 (Week 4)

20%

a, b,

2.

Assessment 2- Part A: Source Analysis, Individual, 1000 words (+/- 10%)

Module 3.2 (Week 6)

25%

a, b, d

Assessment 2-Part B: Written Report, Individual, 1200 words (+/- 10%)

Module 5.1 (Week 9)

35%

a, b, c, d

Assessment 3: Presentation, Individual/Group, 5-6 minutes each

Module 6.1 (Week 11)

20%

b, c, d

3.

6-week duration No.

Assessment Weighting due

Subject Learning Outcome(s) assessed

1.

Assessment 1: Evidence-based Response, Individual, 800 words (+/- 10%)

Module 2.2 (Week 2)

20%

a, b,

2.

Assessment 2- Part A: Source Analysis, Individual, 1000 words (+/- 10%)

Module 3.2 (Week 3)

25%

a, b, d

Assessment 2-Part B: Written Report, Individual, 1200 words (+/- 10%)

Module 5.1 (Week 5)

35%

a, b, c, d

Assessment 3: Presentation, Individual/Group, 5-6 minutes each

Module 6.1 (Week 6)

20%

b, c, d

3.

2.4

Type and Description

Prescribed texts These are core texts that are fundamental to meeting subject outcomes. Students may choose to purchase a copy. A limited number of these texts will be available for loan from the campus library.

None

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Torrens University Australia Ltd, ABN 99 154 937 005, RTO No. 41343, HEP No. 4449, CRICOS Provider Code 03389E

BIZ101 / BIZ101A – Business Communications

2.5

Suggested readings and resources These are supplementary readings and resources that support subject knowledge. These may be available from the campus library. Recommended Texts: Dwyer, J. (2019). The business communication handbook (12th ed.). Sydney, Australia: Cengage Learning. For Book Chapter Requests, Please Go To Torrens Library Online: http://ssnt-au.libsurveys.com/loader.php?id=5c4d47b89fd49e21a2faad60666ecf3c

Books and Book Chapters Brick, J. (2009). Academic culture: A student’s guide to studying at university. Victoria, Australia: Macmillan Education Australia. Burns, T., & Sinfield, S. (2012). Essential study skills: The complete guide to success at university (SAGE Study skills series) (3rd ed.). London, United Kingdom: SAGE Publications. Cottrell, S. (2011). Critical thinking skills: Developing effective analysis and argument (Palgrave study skills) (2nd ed.). Hampshire, United Kingdom: Palgrave Macmillan. Grellier, J., & Goerke, V. (2010). Communication skills toolkit: Unlocking the secrets of tertiary success (2nd ed.). Sydney, Australia: Cengage Learning Australia. Morley-Warner, T. (2009). Academic writing is…A guide to writing in a university context. Sydney, Australia: Association for Academic Language and Learning. Sekaran, U. S., & Bougie, R. (2010). Research methods for business: A skill-building approach (5th ed.). West Sussex, United Kingdom: John Wiley & Sons. Swales, J. M., & Feak, C. B. (2012). Academic writing for graduate students: Essential tasks and skills (3rd ed.). Ann Arbor, Michigan: The University of Michigan Press. E-Books Al-Mashari, M. & Del Giudice, M. (2016). Discovering the Internet of Things (IoT): technology and business process management, inside and outside the innovative firms. West Yorkshire, United Kingdom: Emerald Publishing Limited. https://doi.org/10.1108/BPMJ-02-2016-0029 Bennett, T., Grossberg, L., & Morris, M. (2013). New Keywords: A Revised Vocabulary of Culture and Society (1st ed.). [e-book]. Retrieved from https://ebookcentralproquestcom.ezproxy.laureate.net.au/lib/think/detail.action?docID=1209431 Feldman, D. A. (2009). Critical thinking: Make strategic decisions with confidence (2nd ed.). Rochester, NY: Axzo Press. [e-book]. Retrieved from http://search.ebscohost.com.ezproxy.laureate.net.au/login.aspx?direct=true&db=nlebk&AN=3833 36&site=ehost-live Schulman, M., & Hyman, G. (2015). Thinking on the Page: A College Student's Guide to Effective Writing. New York, NY: F+W Media, Incorporated. [e-book]. Retrieved from https://ebookcentralproquestcom.ezproxy.laureate.net.au/lib/think/detail.action?docID=1987960

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BIZ101 / BIZ101A – Business Communications

Turner, K., Krenus, B., & Ireland, L. (2011). Essential academic skills (2nd ed.). South Melbourne, VIC, Australia: OUP Australia and New Zealand. [e-book]. Retrieved from https://ebookcentralproquestcom.ezproxy.laureate.net.au/lib/think/detail.action?docID=1985998 Journal Articles: (Available via Torrens Library Databases) Adlington, R., & Feez, S. (2019). Reading, Writing and Co-authorship in Blogs. Australian Journal of Language & Literacy, 42(1). 5-16. Bell, V. A., & Cooper, S. Y. (2018). Institutional Knowledge, International Marketing Review, 35(3). 475-497. Grant, L., & Rogers, P. S. (2018). Workplace Writing: Beyond the Text, Business & Professional Communication Quarterly, 81(4). 506-509. Jiayun Ng, F. (2018). Insight into Blog Retailers. Journal of Business & Management, 24(1). 26-48. McCulloch, S., Tusting, S., & Hamilton, S. (2017). The Role of Networked Learning in Academics' Writing, Research in Learning Technology, 25, 1-13. MacDonald, P., Kelly, S., & Christen, S. (2019). A Path Model of Workplace Solidarity, Satisfaction, Burnout, and Motivation, International Journal of Business Communication, 56(1), 31-49. Sanina, A., Balashov, A., Rubtcova, M., & Satinsky, D. M. (2017). The Effectiveness of Communication Channels in Government and Business Communication, Information Polity: The International Journal of Government & Democracy in the Information Age, 22(4), 251-266. Semingson, P., O'Byrne, I., Alberto Mora, R., & Kist, W. (2017). Social Scholarship and the Networked Scholar: Researching, Reading, and Writing the Web, Educational Media International, 54(4). 360372. Journals and Magazines: (Available via Torrens Library, Online) Human Communication Research Information World Review International Journal of Human Resource Management Journal of Educational Multimedia and Hypermedia Journal of Intellectual Capital Journal of International Business Research The Journal of Social Psychology Online Resources: Geert Hofstede: https://geerthofstede.com/landing-page/ Open Learn: http://www.open.edu/openlearn/tags Videos (Available via Lynda.com) Davis, A. (2019, January 24). Being an Effective Technical Communicator [Video file]. Retrieved from https://www.lynda.com/Developer-tutorials/Upgrade-yourtechnicalcommunication/772315/5027442-4.html?org=think.edu.au

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BIZ101 / BIZ101A – Business Communications

Figliuolo, M. (2016, August 2). Critical Thinking [Video file]. Retrieved from https://www.lynda.com/Business-Skills-tutorials/Critical-Thinking/424116-2.html?org=think.edu.au Gold, P. (2018, May 22). Business Collaboration in the Modern Workplace [Video file]. Retrieved from https://www.lynda.com/Office-365-tutorials/Business-Collaboration-ModernWorkplace/6992452.html?org=think.edu.au O’Connor, V. (2014, November 11). Creating Better Blog Content [Video file]. Retrieved from https://www.lynda.com/Marketing-tutorials/Welcome/178127/363230-4.html?org=think.edu.au Rickard, E. (2016, November 30). Email and Blogs [Video file]. Retrieved from https://www.lynda.com/Writing-tutorials/Email-blogs/516507/563018-4.html?org=think.edu.au Waxman, M. (2018, September 12). Blogging for Your Business [Video file]. Retrieved from https://www.lynda.com/Marketing-tutorials/Blogging-Your-Business/7377892.html?org=think.edu.au

Policies and Procedures, and related application forms, are available via the Torrens University Australia website.

2.6

Course Learning Outcomes Course Learning Outcome Code

Course Title: Course Learning Outcome Descriptor

CLO 1

Develop, integrate and evaluate broad business theoretical and technical knowledge

CLO 2

Applying research skills appropriate to the qualification

CLO 3

Acquire business and personal communication skills whilst working or in a business environment Display personal leadership and management qualities that reflect ethical & sustainable business practices Recognise and analyse business operations, challenges, and innovations and identify and assess business solutions Demonstrate an ability to think strategically about an organisation Manage and self-direct work and learning within the professional environment Reflect on performance feedback to identify continual learning opportunities and self-improvement

CLO 4 CLO 5 CLO 6 CLO 7 CLO 8 CLO 9 CLO 10 CLO 11

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Communicate effectively in business contexts and across cultures Demonstrate leadership and collaborative skills to perform effectively in a team within a business context Demonstrate effective responses to industry briefs

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BIZ101 / BIZ101A – Business Communications

Bachelor of Commerce Course Learning Course Learning Outcome Descriptor Outcome Code CLO 1

CLO 2 CLO 3 CLO 4 CLO 5 CLO 6 CLO 7 CLO 8 CLO 9 CLO 10

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Explain and apply ethical, legal, social and environmental responsibilities relevant to business and professional practice in both local and global contexts. Interpret and apply rules, regulations and theories of practice to a range of discipline-related professional situations. Identify stakeholders and recognise their role in the development and oversight of the professional and business environment. Critically analyse, synthesise, evaluate and transform information for decision making purposes. Apply specialist skills, relevant theory and logical thought to decision-making in professional practice. Select and apply appropriate methods, models and tools to solve problems in response to a range of business scenarios and strategic business needs. Demonstrate leadership and collaborative skills to perform effectively in a team within a professional context. Communicate knowledge and ideas to a range of stakeholders, both verbally and in writing, including the use of modern technologies. Communicate effectively in culturally diverse business environments and apply skills and knowledge to international contexts. Use initiative and sound ethical judgement in planning, problem-solving and decision-making within a holistic global business context.

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