Case 2 - HardRock Cafe Case Analysis PDF

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HardRock Cafe Case Analysis...

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Running Head: CASE # 2 : Managing Hard Rock’s Rockfest

Case 2: Managing Hard Rock’s Rockfest Presented by: Adnan Mehdi 301091381 Andrei Joan Torres Mosquera 301112834 Dorothy Bassey Ernessa 301113134 OMGT 701 – Operations Management (Sec. 003) Prof. Kamlesh Ghag April 18, 2020

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CASE # 2: MANAGING HARD ROCK’S ROCKFEST Managing Hard Rock’s Rockfest

(Heizer, J., Griffin, P., & Render, B, 2014, p 101).

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Running Head: CASE # 2 : Managing Hard Rock’s Rockfest

Response: 1. Identify the critical path and its activities for Rockfest. How long does the project take?

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Running Head: CASE # 2 : Managing Hard Rock’s Rockfest

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2. Which Activities have a slack time of 8 weeks or more? With reference to the PERT Diagram the Activities which have slacks of 8 or more weeks are as following: C(11), K(11), L(8), M(8), N(18), Q(9), R(9), V(12), W(12).Y(12) and Z(12)

3. Identify 5 major challenges a project manager faces in events such as this one. For events like Hard Roc’s Rockfest the Project Manager usually faces the following 5 major challenges: 1. Deadlines: A major challenge faced by project managers in cases like Hard Rock is the fact that managers have to meet up with impossible deadlines. These deadlines have been placed unrealistically or probably the interference from uncertain situations. 2. Insufficient Communication: A project manager should always be available be able to communicate the project goals, expectations and needs to the team members effectively. In cases like this, a project manager may be faced with the challenge of effectively keeping members of the team motivated and adequately informed. A solution will be to increase the levels of collaboration by incorporating collaborative platforms. 3. Expectations: Project Manager’s face issues regarding poor expectations. A project manager should be susceptible to all forms of interruptions all through the project. A solution will be to make provision for risk management and supposed interruption in the project cycle. 4. Inadequate skills of Teammates:

If members of the project team are not able to

adequately incorporate skills necessary to be possessed by members, the project manager will be held accountable for the team’s poor skill set. A solution will be to document the

CASE # 2: MANAGING HARD ROCK’S ROCKFEST

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skills each member possesses in order to deduce the members that are trained and skilled for the project. 5. Risk Assessment: A project manager must be able to reduce the possibilities of risk. A challenge faced by the managers is the fact that they cannot predict the outcome of uncertainties and they are unable to quickly accommodate it at times. A solution will however be to ensure that forecast is being adequately made by specialized individuals in order to adequately implement control.

CASE # 2: MANAGING HARD ROCK’S ROCKFEST Reference Heizer, J., Griffin, P., & Render, B. (2014). Operations Management. Toronto: Pearson.

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Running Head: CASE # 2 : Managing Hard Rock’s Rockfest

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Appendix

ACTIVI TY

DESCRIPTION

B

Finalize site and building contracts Select Local Promoter

C

A

PREDECESSO R(S)

FOLLOWING ACTIVITIES

TIME (WEE KS)

E S

E F

L S

L F

SLAC K

CRITIC AL PATH

B

C T

7

0

7

0

7

0

A

A

D

H P Q Y

3

7

10

10

0

B

Hire Production manager

A

K

N

3

7

10

21

11

D

Design promotional website

B

E

L

5

15

0

D

E

Set TV deal

D

F

6

21

0

E

F

Hire director

E

G

4

25

0

F

G

Plan for TV camera replacement

F

O

2

27

0

G

H

Target headline entertainers

B

I

4

20

6

I

Target support entertainers

H

J

4

24

6

J

Travel accommodations for talents

I

EN D

10

34

6

K

Set venue capacity

C

L

2

23

11

L

Ticket master contract

D

M

3

26

8

M

On-site ticketing

L

34

8

N

Sound and Staging

C

7 1 8 1 0 1 5 2 1 2 5 1 6 2 0 2 4 2 1 2 3 2 6 2 8

34

18

K

EN D EN D

8 6

1 0 1 5 2 1 2 5 1 0 1 4 1 8 1 0 1 5 1 8 1 0

15 21 25 27 14 18 28 12 18 26 16

CASE # 2: MANAGING HARD ROCK’S ROCKFEST

R

EN D EN D

O

Passes and stage credentials

G

P

Travel accommodations for staffs

B

Q

Hire sponsor coordinator

B

R

R

Finalize sponsor

Q

O

S

Define/place signage for sponsors

R

T

Hire operations manager

A

U

U

Develop site plan

T

V

Hire security director

W

X

7 20 4 S

EN D

4 3

V

8 2 7 1 0 1 0 1 4 2 5

34 30 14 18 28

4

7

X

6

11 17

T

W

7

11 18

Set police/fire security plan

V

EN D

4

X

Power, plumbing, AC, toilet services

U

S

8

Y

Secure merchandise deals

B

Z

6

Z

Online merchandise sales

Y

EN D

6

1 8 1 7 1 0 1 6

11

22 25 16 22

2 7 1 4 1 9 2 3 3 1 1 3 1 7 2 3 3 0 2 3 2 2 2 8

34

0

34

4

23

9

27

9

34

6

17

6

23

6

30

12

34

12

31

6

28

12

34

12

O

CASE # 2: MANAGING HARD ROCK’S ROCKFEST 1. Rockfest plan will last for 34 weeks and its critical path activities are: ACTIVITY A B D E F G O

DESCRIPTION Finalize site and building contracts Select Local Promoter Design promotional website Set TV deal Hire director Plan for TV camera replacement Passes and stage credentials

SLACK 0 0 0 0 0 0 0

2. The activities with slack time equal and higher of 8 weeks are: ACTIVITY C K L M N Q R V W Y Z

DESCRIPTION Hire Production manager Set venue capacity Ticket master contract On-site ticketing Sound and Staging Hire sponsor coordinator Finalize sponsor Hire security director Set police/fire security plan Secure merchandise deals Online merchandise sales

SLACK 11 11 8 8 18 9 9 12 12 12 12

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