Chapter 1-5 final research paper DOCX

Title	Chapter 1-5 final research paper
Author	Aecee Morelos
Pages	32
File Size	92.7 KB
File Type	DOCX
Total Downloads	561
Total Views	930

Summary

Description

CHAPTER I INTRODUCTION According to (McConville et.al, 2014) Sanitation management refers to the practices and procedures necessary to ensure a clean and safe workplace. Proper sanitation is important in any work or job, though it is especially valuable and often forced by the law especially in food services, and health services. A research study by the (Mendoza, 2009) explained that having a business takes a lot of permits before you start to operate especially having a market stall. Before having a business you'll have to get a sanitary permit to operate a business especially if your business is under food services, agriculture, selling of perishable goods and retail of foods in the market. Here in the Philippines, sanitation management in one of the issues that is encountered daily in the marketplaces. According to (wisegeek.com, 2012) the fastest-growing industry in the world is in hospitality field that focuses on customer satisfaction. Part of this is the food service industry that is improving its existence for the past years. In hospitality industry, there are various kinds of businesses and one of them is "stalls" that is not properly sanitized yet affordable and delicious. One major concern with this is the food safety. Food safety guides and educates people on the advantages and disadvantages of eating this kind of food. Food-borne illness is one of the main worries when it comes to eating street foods, which people do not want to experience. With this, the researchers want to provide knowledge and effective solutions to prevent food-borne illness and how to apply food safety practices. The researchers used various approaches in order to know the vendors' perception on food safety, which are the descriptive quantitative and qualitative approaches. Another study by (Cichy, 2010) proves that customers' satisfaction is the main goal of every business aside from making profit and income. A business with good sanitation and has knowledge about food safety practices have the advantage of satisfying costumers needs because, first a customer always look for these factors in choosing a stall in a market, such as well-maintained workplace, sanitized stalls and free from any illness especially on meat and vegetables stalls. An article provided by (withlocals.com, 2012) included that the Philippines is known for a unique style market where people depends on the public markets to buy their raw meat, fish, vegetables and many more. These market is the source of all dishes that Filipinos would eat every single day. As a stall vendor you need to satisfy every costumers needs. There's a lot of factors to be considered such as the pricing of the good, the completeness of your products offered and the major factor that many of the customers look for is the sanitation and cleanliness of the stalls. First of all sanitation is a must for every vendor to consider. Sanitation plays a huge role in making income, because in having a 1...