Chapter 1 - test bank for cost accounting PDF

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Cost Accounting, 15e Chapter 1 The Manager and Management Accounting Objective 1 1) Management accounting A) focuses on estimating future revenues, costs, and other measures to forecast activities and their results B) provides information about the company as a whole C) reports information that has ...

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Cos tAc c ount i ng, 15e( Hor ngr en/ Dat ar / Ra j an) Chapt er1 TheManagerandManagementAc c ount i ng Obj e c t i ve1. 1 1)Mana ge menta c c ount i ng_ __ ___ __. A)f oc us esone s t i ma t i ngf ut ur er e ve nue s , c os t s , andot he rme as ur e st of or e c as tac t i vi t i e sandt he i rr e s ul t s B)pr ovi de si nf or ma t i onaboutt hec ompanyasawhol e C)r e por t si nf or ma t i ont ha thasoc c ur r e di nt hepas tt ha ti sve r i fiabl eandr e l i abl e D)pr ovi de si nf or ma t i ont ha ti sge ne r a l l ya vai l abl eonl yonaquar t e r l yorannualbas i s Ans we r :A 2)Mana ge r sus emana ge me ntac c ount i ngi nf or ma t i ont o___ __ _ _ _ . A)he l pe xt e r na lus e r ss uc ha si nve s t or s , ba nks ,r e gul a t or s ,a nds uppl i e r s B)c ommuni c a t e ,de v e l op,a ndi mpl e me nts t r a t e gi e s C)c ommuni c a t eafir m' sfina nc i a lpos i t i ont oi nve s t or s ,ba nks , r e gul a t or s ,a ndot he rout s i depa r t i e s D)e ns ur et ha tfina nc i a ls t a t e me nt sa r ec ons i s t e ntwi t ht heSECr ul e s Ans we r :B 3 )Fi na nc i a lac c ount i ng__ _ _ _ __ _ . A)f oc us e sont hef ut ur eandi nc l ude sa c t i vi t i e ss uc ha spr e par i ngne xtye a r ' sope r a t i ngbudge t B)mus tc ompl ywi t hGAAP( ge ne r a l l ya c c e pt e da c c ount i ngpr i nc i pl e s ) C)i st hepr oc e s sofme a s ur i ng,a na l yz i ng, andr e por t i ngfina nc i a la ndnonfina nc i a li nf or ma t i onr e l a t e dt o t hec os t sofa c qui r i ngorus i ngr e s our c e si na nor ga ni z a t i on D)i spr e pa r e df ort heus eofde par t me nthe a dsa ndot he re mpl oye e s Ans we r :B 4 )Thepr i ma r yus e roffina nc i a lac c ount i ngi nf or ma t i oni sa_ _ __ _ _ _ _. A)f a c t or ys hi f ts upe r vi s or B)di s t r i but i onmana ge r C)c ur r e nts ha r e hol de r D)de pa r t me ntma na ge r Ans we r :C

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5 )Thepr i ma r yus e rofma na ge me nta c c ount i ngi nf or ma t i oni sa ( n)_ _ _ _ __ _ _ . A)t hec ont r ol l e r B)as ha r e hol de re va l ua t i ngas t oc ki nve s t me nt C)bondhol de r D)e x t e r na lr e gul a t or Ans we r :A 6 )Fi na nc i a lac c ount i ngpr o vi de st hepr i ma r ys our c eofi nf or ma t i onf or_ _ _ _ __ _ _ . A)de c i s i onmaki ngi nt hefini s hi ngde pa r t me nt B)i mpr ovi ngc us t ome rs e r vi c e C)pr e par i ngt hei nc omes t a t e me ntf ors ha r e hol de r s D)pl a nni ngne x tye ar ' sope r a t i ngbudge t Ans we r :C 7 )Whi c hoft hef ol l o wi ngi st r ueofma na ge me nta c c ount i ngi nf or ma t i on? A)I tf oc us e sondoc ume nt i ngpa s tbus i ne s sa c t i onsofafir m. B)I ti spr e pa r e dbas e donSECr ul e sa ndF ASBa c c ount i ngpr i nc i pl e s . C)I ti spr e pa r e df ors ha r e hol de r s . D)I tc oor di na t e spr oduc tde s i gn,pr oduc t i on,a ndmar ke t i ngde c i s i ons . Ans we r :D 8 )Whi c hoft hef ol l o wi ngs t a t e me nt sr e f e r st oma na ge me ntac c ount i ngi nf or ma t i on? A)The r ea r enor e gul a t i onsgove r ni ngt her e por t s . B)Ther e por t sa r ege ne r a l l yde l a ye da ndhi s t or i c a l . C)Thea udi e nc et e ndst obes t oc khol de r s , c r e di t or s ,a ndt a xa ut hor i t i e s . D)I tpr i ma r i l yme a s ur e sma na ge r ' sc ompe ns a t i ononr e por t e dfina nc i a lr e s ul t s . Ans we r :A 9 )Whi c hoft hef ol l o wi nggr oupswoul dbel e a s tl i ke l yt or e c e i vede t a i l e dma na ge me nta c c ount i ng r e por t s ? A)s t oc khol de r s B)s a l e sma na ge r s C)pr oduc t i ons upe r vi s or s D)di s t r i but i onmana ge r s Ans we r :A 1 0 )Ma na ge me ntac c ount i ngi nf or ma t i ont ypi c a l l yi nc l ude s_ _ _ _ __ _ _ . A)t a bul a t e dr e s ul t sofc us t ome rs a t i s f a c t i ons ur ve ys B)t hec os tofpr oduc i ngapr oduc t C)t hepe r c e nt a geofuni t spr oduc e dt ha ta r ede f e c t i ve D)Al loft he s ea ns we r sa r ec or r e c t . Ans we r :D 1 1 )Cos ta c c ount i ng_ _ _ __ _ _ _ . A)me as ur e st hec os t sofa c qui r i ngorus i ngr e s our c e si na nor ga ni z a t i on B)he l psma na ge r st ode ve l op, c ommuni c a t e ,a ndi mpl e me nts t r a t e gi e s C)c oor di na t e spr oduc tde s i gn, pr oduc t i on, andmar ke t i ngde c i s i onsa nde va l ua t eac ompa ny' s pe r f or manc e D)c ommuni c a t e si nf or ma t i ont oi nve s t or s ,ba nks ,r e gul a t or s , a ndot he rout s i depa r t i e s

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Ans we r :A 1 2 )Whi c hoft hef ol l owi ngdi ffe r e nt i a t e sc os ta c c ount i nga ndfina nc i a lac c ount i ng ? A)Thepr i mar yus e r sofc os ta c c ount i nga r et hei nve s t or s ,whe r e a st hepr i ma r yus e r soffina nc i a l a c c ount i nga r et hema na ge r s . B)Cos tac c ount i ngde al swi t hpr oduc tde s i gn,pr oduc t i on, andma r ke t i ngs t r a t e gi e s , whe r e asfina nc i a l a c c ount i ngde al sma i nl ywi t hpr i c i ngoft hepr oduc t s . C)Cos ta c c ount i ngme a s ur e sonl yt hefina nc i a li nf or ma t i onr e l a t e dt ot hec os t sofa c qui r i ngfix e da s s e t si n a nor ga ni z a t i on, whe r e a sfina nc i a la c c ount i ngme as ur e sfina nc i ala ndnonfina nc i a li nf or ma t i onofa c ompa ny' sbus i ne s st r a ns a c t i ons . D)Cos ta c c ount i ngme a s ur e si nf or ma t i onr e l a t e dt ot hec os t sofa c qui r i ngorus i ngr e s our c e si nan or ga ni za t i on,whe r e a sfina nc i a la c c ount i ngme a s ur e safina nc i a lpos i t i onofac ompa nyt oi nve s t or s , ba nks , a nde xt e r na lpa r t i e s . Ans we r :D 1 3 )Whi c hoft hef ol l owi ngi st r ueoffina nc i a la c c ount i ngi nf or ma t i on? A)I ti spr e pa r e dba s e donc os t be ne fita na l ys i s . B)I ti spr i ma r i l yus e db ymana ge r st oma kei nt e r na lbus i ne s sde c i s i ons . C)I tf oc us e sont hepas t or i e nt e dfina nc i a lpe r f or ma nc eofac ompa ny . D)I tonl yme a s ur e st hec a s ht r a ns a c t i onsofac ompa ny . Ans we r :C 1 4 )Ada t awa r e hous eori nf obar n_ __ _ _ _ __ . A)i sr e s e r ve df ore x c l us i veus ebyt heCFO B)i spr i mar i l yus e df orfina nc i alr e por t i ngpur pos e s C)s t or e si nf or ma t i onus e dbydi ffe r e ntma na ge r sf ormul t i pl epur pos e s D)ga t he r sonl ynonfina nc i ali nf or ma t i on Ans we r :C 1 5 )Whi c hoft hef ol l owi ngi st r ueofc os ta c c ount i ng ? A)I tpr o vi de sfina nc i a li nf or ma t i ona boutc as hba s e dt r a ns a c t i onsonl y . B)I ta c c ount sonl yt hefina nc i a li nf or ma t i onofbus i ne s st r a ns a c t i ons ,nott henonfina nc i ali nf or ma t i on. C)I tpr ovi de sfina nc i a li nf or ma t i onr e ga r di ngt hec os tofa c qui r i ngr e s our c e s . D)I tmus tbepr e pa r e di na c c or da nc ewi t hGAAP . Ans we r :C 1 6 )Whi c hoft hef ol l owi ngde a l swi t hma na ge me nta c c ount i ng ? A)i de nt i f yi ngt hec os t sofa c qui r i ngt her e s our c e soft hec ompa ny B)de ve l opi ngbudge t s C)pr e par i ngt hei nc omes t a t e me nt D)pr e pa r i ngt hes t a t e me ntofc a s hflows Ans we r :B 1 7 )Fi na nc i ala c c ount i ngi sc onc e r ne dpr i ma r i l ywi t h_ _ _ _ __ _ _ . A)e xt e r na lr e por t i ngt oi nve s t or s ,c r e di t or s , a ndgove r nme nta ut hor i t i e s B)c os tpl a nni nga ndc os tc ont r ol s C)pr oduc tde s i gna ndma r ke t i ngs t r a t e gi e s

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D)pr o vi di ngi nf or ma t i onf ors t r a t e gi ca ndt a c t i c a lde c i s i ons Ans we r :A 1 8 )Fi na nc i ala c c ount i ngpr ovi de sahi s t or i c a lpe r s pe c t i ve , whe r e a sma na ge me nta c c ount i nge mpha s i ze s _ _ _ _ __ _ _ . A)t hef ut ur e B)pa s tt r ans a c t i ons C)ac ur r e ntpe r s pe c t i ve D)r e por t st os ha r e hol de r s Ans we r :A 1 9 )AnEnt e r pr i s eRe s our c ePl a nni ngS ys t e mc a nbe s tbede s c r i be das_ __ _ _ _ __ . A)ac ol l e c t i onofpr ogr a mst ha tus eava r i e t yofunc onne c t e dda t a ba s e s B)as i ngl eda t a ba s et ha tc ol l e c t sda t aa ndf e e dsi ti nt oa ppl i c a t i onst ha ts uppor te a c hoft hec ompa ny' s bus i ne s sa c t i vi t i e s , s uc haspur c ha s e s , pr oduc t i on, di s t r i but i on,a nds a l e s C)ada t a ba s et ha ti spr i ma r i l yus e dbyapur c ha s i ngde pa r t me ntt ode t e r mi net hec or r e c ta mountofa pa r t i c ul a rs uppl yi t e mt opur c ha s e D)as ophi s t i c a t e dme a nsofl i nki ngt woormor ec ompa ni e st of ac i l i t a t et he i rpl a nni ngpr oc e s s e s Ans we r :B 2 0 )Thea ppr oa c he sa ndac t i vi t i e sofma na ge r si ns hor t r una ndl ong r unpl a nni nga ndc ont r olde c i s i ons t ha ti nc r e a s eva l uef orc us t ome r sa ndl o we rc os t sofpr oduc t sa nds e r vi c e sa r ekno wna s_ _ _ __ _ _ _ . A)va l uec ha i nmana ge me nt B)e nt e r pr i s er e s our c epl a nni ng C)c os tma na ge me nt D)c us t ome rva l uema na ge me nt Ans we r :C 2 1 )Fi na nc i ala c c ount i ngi nf or ma t i onf oc us e soni nt e r na lr e por t i ng . Ans we r :F ALSE 2 2 )Cos ta c c ount i ngpr ovi de si nf or ma t i onf orbot hma na ge me nta c c ount i ngandfina nc i a la c c ount i ng pr of e s s i ona l s . Ans we r :F ALSE 2 3 )Ma na ge me ntac c ount i ngi nf or ma t i ona ndr e por t sdonotha vet of ol l ow s e tpr i nc i pl e sorr ul e ss uc ha s GAAP . Ans we r :TRUE 2 4 )Ma na ge me ntac c ount i nge ns ur e sc ommuni c a t i onofa nor ga ni z a t i on' sfina nc i alpos i t i ont oi nve s t or s , ba nks , andr e gul a t or s . Ans we r :F ALSE 2 5 )Thebal anc es he e t , i nc omes t a t e me nt ,a nds t a t e me ntofc a s hflowsar eus e df orfina nc i a la c c ount i ng, a ndal s of orma na ge me nta c c ount i ng.

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Ans we r :TRUE 2 6 )Fi na nc i ala c c ount i ngi sbr oa de ri ns c opet ha nmana ge me ntac c ount i ng. Ans we r :F ALSE 2 7 )Cos ta c c ount i ngme a s ur e sa ndr e por t ss hor t t e r m,l ongt e r m, fina nc i a l , andnonfina nc i a li nf or ma t i on. Ans we r :TRUE 2 8 )Cos ta c c ount i ngi st hepr oc e s sofme a s ur i ng,a na l yz i ng, andr e por t i ngfina nc i a la ndnonfina nc i a l i nf or ma t i onr e l a t e dt ot hec os t sofa c qui r i ngorus i ngr e s our c e si na nor ga ni z a t i on. Ans we r :TRUE 2 9 )Ma na ge me ntac c ount i ngha st os t r i c t l yf ol l o wt her ul e sofge ne r a l l ya c c e pt e da c c ount i ngpr i nc i pl e sf or t hepur pos e sofme as ur e me nta ndr e por t i ng . Ans we r :F ALSE 3 0 )Forma na ge me nta c c ount i ng, i nt e r na lme a s ur e me nta ndr e por t i nga r ebas e donc os t be ne fita na l ys i s . Ans we r :TRUE 3 1 )AnEnt e r pr i s eRe s our c ePl a nni ng( ERP)S ys t e mi sas i ngl eda t a ba s et ha tc ol l e c t sda t aa ndf e e dsi nt o a ppl i c a t i onst ha ts uppor te a c hoft hec ompa ny' sbus i ne s sa c t i vi t i e s , s uc haspur c ha s e s , pr oduc t i on, di s t r i but i on,a nds a l e s . Ans we r :TRUE 3 2 )Fi na nc i ala c c ount i ngpr ovi de sa nor ga ni z a t i on' spa s t or i e nt e di nf or ma t i ons uc hast hepr e vi ousye ar s ' fina nc i a ls t a t e me nt s . Ans we r :TRUE 3 3 )Cos tma na ge me ntnotonl yhe l psr e duc i ngc os t sbutal s oi mpr ovi ngc us t ome rs a t i s f a c t i ona ndt he qua l i t yofafir m' spr oduc t s . Ans we r :TRUE 3 4 )Fore a c hr e por tl i s t e dbe l ow, i de nt i f ywhe t he rt hema j orpur pos eoft her e por ti sf or( 1 )r out i ne i nt e r na lr e por t i ng,( 2 )nonr out i nei nt e r na lr e por t i ng,orf or( 3 )e x t e r na lr e por t i ngt oi nve s t or sandot he r out s i depar t i e s . I t e m: a .s t udyde t a i l i ngs a l ei nf or ma t i onoft het opt e ns e l l i ngpr oduc t s b . we e kl yr e por toft o t a ls a l e sge ne r a t e dbye ac hs t or ei nt heme t r opol i t a na r e a c .a nnua lRe por ts e ntt os ha r e hol de r s d. mont hl yr e por tc ompa r i ngbudge t e ds a l e sbys t or et oa c t ua ls a l e s Ans we r : a .( 2 )nonr out i nei nt e r na lr e por t i ng b .( 1 )r out i nei nt e r na lr e por t i ng c .( 3 )e x t e r na lr e por t i ngt oi nve s t or sandot he rout s i depar t i e s d. ( 1 )r out i nei nt e r na lr e por t i ng

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Obj e c t i ve1. 2 1 )Whi c hoft hef ol l o wi ngs t a t e me nt sc onc e r ni nga nor ga ni z a t i on' ss t r a t e gyi st r ue ? A)St r a t e gys pe c i fie show a nor ga ni z a t i onma t c he si t sownc a pa bi l i t i e swi t ht heoppor t uni t i e si nt he ma r ke t pl ac et oa c c ompl i s hi t sobj e c t i ve s . B)Cos tac c ount a nt sf or mul a t es t r a t e gyi na nor ga ni z a t i ons i nc et he yha vemor ei nput saboutc os t s . C)Agoods t r a t e gywi l lal wa ysove r c omepoori mpl e me nt a t i on. D)Bus i ne s s e sus ual l yf ol l ow oneoft wobr oads t r a t e gi e s : offe r i ngaqua l i t ypr oduc ta tahi ghpr i c e ,or offe r i ngauni quepr oduc tors e r vi c epr i c e dl owe rt ha nt hec ompe t i t i on. Ans we r :A 2 )St r a t e gys pe c i fie s_ _ _ __ _ _ _ . A)how a nor ga ni z a t i onma t c he si t sownc a pa bi l i t i e swi t ht heoppor t uni t i e si nt hema r ke t pl a c e B)s t a nda r dpr oc e dur e st oe ns ur equa l i t ypr oduc t s C)i nc r e me nt a lc ha nge sf ori mpr ove dpe r f or ma nc e D)t hede ma ndc r e a t e df orpr oduc t sa nds e r vi c e s Ans we r :A

3 )Whi c hoft hef ol l o wi ngi snotac onc e r nf orma na ge me nta c c ount a nt si nf or mul a t i ngas t r a t e gy ? A)i de nt i f yi ngt hemos ti mpor t a ntwa r e hous el oc a t i onf ort hedi s t r i but i onofgoods B)s ubs t i t ut i ngpr oduc t st ha te xi s ti nt hema r ke t pl a c e C)s t r a t e gi z i ngc ompl i a nc ewi t hGAAP( Ge ne r a l l yAc c e pt e dAc c ount i ngPr i nc i pl e s ) D)ma i nt ai ni ngade qua t efix e das s e t sa va i l a bl et oi mpl e me ntt hes t r a t e gy Ans we r :C 4 )St r a t e gyi sf or mul a t e d_ _ __ _ _ _ _. A)byi de nt i f yi ngt hemos ti mpor t a ntc us t ome r s B)byf or e c a s t i ngt hec ompos i t i onofade qua t efix e da s s e t s C)bas e dont hequa l i fie dopi ni onofe xt e r na la udi t or s D)bye l i mi na t i ngs unkc os t s Ans we r :A 5 )I nde s i gni ngs t r a t e gy ,ac ompa nymus tma t c hi t soppor t uni t i e si nt hema r ke t pl a c ewi t h_ __ _ _ _ __ . A)e nvi r onme ntf r i e ndl yg oa l s B)i t sr e s our c e sa ndc a pabi l i t i e s C)br andi ngoppor t uni t i e s D)t her e qui r e me nt sofc r e di tr a t i nga ge nc i e s Ans we r :B 6 )Whi c hoft hef ol l o wi ngs t a t e me nt sa boutc us t ome rva l uei st r ue ? A)Cus t ome rva l uei ss ho wni nac or por a t i on' sba l a nc es he e t . B)Cr e a t i ngva l uef orc us t ome r si sa ni mpor t a ntpa r tofpl anni nga ndi mpl e me nt i ngs t r a t e gy . C)Cus t ome rva l uei st heonl yf oc ust ha the l psma na ge r st of or mul a t es t r a t e gi e s . D)Cus t ome rva l uei sl os twi t hi nc r e a s ei nc os t soft hepr oduc t . Ans we r :B

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7 )Ac ompa ny' ss t r a t e gys pe c i fie show a nor ga ni z a t i onma t c he si t sc a pa bi l i t i e swi t ht heoppor t uni t i e si n t hema r ke t pl a c e . Ans we r :TRUE 8 )Thet wobr oads t r a t e gi e st ha tc ompa ni e sf ol l ow a r ec os tl e a de r s hi ps t r a t e gya ndpr oduc tdi ffe r e nt i a t i on s t r a t e gy . Ans we r :TRUE 9 )Thebe s t de s i gne ds t r a t e gi e sa r eval ua bl ewhe t he rornott he ya r ee ffe c t i ve l yi mpl e me nt e d. Ans we r :F ALSE

1 0 )Theke yt oac ompa ny' ss uc c e s si sc r e a t i ngval uef orc us t ome r swhi l edi ffe r e nt i a t i ngi t s e l ff r om i t s c ompe t i t or s . Ans we r :TRUE 1 1 )Theke yt oac ompa ny' ss uc c e s si sa l wa yst obet hel ow c os tpr oduc e ri napa r t i c ul a ri ndus t r y . Ans we r :F ALSE 1 2 )Ma na ge me ntac c ount a nt swor kc l os e l ywi t hma na ge r si nva r i ousde pa r t me nt st of or mul a t es t r a t e gi e s bypr o vi di ngi nf or ma t i ona boutt hes our c e sofc ompe t i t i vea dva nt a ge . Ans we r :TRUE 1 3 )Ma na ge me ntac c ount a nt ss houl dha vel i t t l eornor ol ei nde c i di ngonac ompa ny' ss t r a t e gy . Ans we r :F ALSE 1 4 )Compa ni e sc a nde c i deona nappr opr i a t es t r a t e gyba s e ds t r i c t l yoni nt e r na l l ya va i l a bl ei nf or ma t i on. Ans we r :F ALSE 1 5 )St r a t e gi cfina nc i a lmana ge me ntde s c r i be sc os tma na ge me ntt ha ts pe c i fic a l l yf oc us e sons t r a t e gi ci s s ue s . Ans we r :F ALSE 1 6 )I de nt i f yi ngac ompa ny' smos ti mpor t antc us t ome r she l pst of or mul a t eas t r a t e gy . Ans we r :TRUE 1 7 )Thebe s t de s i gne ds t r a t e gi e sa ndt hebe s t de ve l ope dc a pabi l i t i e sa r eus e l e s sunl e s st he ya r ee ffe c t i ve l y e x e c ut e d. Ans we r :TRUE 1 )Pl a c et hef ourbus i ne s sf unc t i onsi nt heor de rt he yappe a ra l ongt heva l uec ha i n: Cus t ome rs e r vi c e

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De s i gn Ma r ke t i ng Pr oduc t i on A)Cus t ome rSe r vi c e , De s i gn,Pr oduc t i on,Ma r ke t i ng B)Cus t ome rSe r vi c e , Mar ke t i ng,Pr oduc t i on, De s i gn C)De s i gn, Pr oduc t i on, Ma r ke t i ng,Cus t ome rSe r vi c e D)De s i gn, Cus t ome rSe r vi c e , Pr oduc t i on, Mar ke t i ng Ans we r :C 2 )R&D, pr oduc t i on, a ndc us t ome rs e r vi c ea r ebus i ne s sf unc t i onst ha ta r ea l li nc l ude da spa r tof_ __ _ _ _ __ . A)t heva l uec ha i n B)be nc hma r ki ng C)c us t ome rr e l a t i ons hi pma na ge me nt D)t hes uppl yc ha i n Ans we r :A 3 )Theval uec ha i ni st hes e que nc eofbus i ne s sf unc t i onsi nwhi c h__ _ _ _ __ _ . A)va l uei sde duc t e df r om t hepr oduc t sors e r vi c e sofa nor ga ni z a t i on B)pr oduc i nga ndde l i ve r i ngt hepr oduc tors e r vi c ei sofpr i mei mpor t anc e C)pr oduc t sa nds e r vi c e sa r ee va l ua t e dwi t hr e s pe c tt ot he i rva l uet ot hes uppl yc ha i n D)us e f ul ne s si sadde dt ot hepr oduc t sors e r vi c e sofa nor ga ni z a t i on Ans we r :D 4 )_ _ __ _ _ _ _i st hege ne r a t i onof ,a nde xpe r i me nt a t i onwi t h, i de a sr e l a t e dt one w pr oduc t s , s e r vi c e s , or pr oc e s s e s . A)Re s e a r c ha ndde ve l opme nt B)De s i gnofpr oduc t s , s e r vi c e s , orpr oc e s s e s C)Pr oduc t i on D)Ma r ke t i ng Ans we r :A 5 )_ _ __ _ _ _ _i st hede t a i l e dpl a nni nga nde ngi ne e r i nga ndt e s t i ngofpr oduc t s ,s e r vi c e s , orpr oc e s s e s . A)Pl a nofi mpl e me nt a t i on B)De s i gn C)Pr oduc t i on D)Re s e a r c ha ndde ve l opme nt Ans we r :B 6 )Pr oduc t i oni st he_ _ __ _ _ _ _. A)ge ne r a t i onof ,a nde xpe r i me nt a t i onwi t h, i de a sr e l a t e dt one w pr oduc t s , s e r vi c e s , orpr oc e s s e s B)pr oc e s s i ngor de r sa nds hi ppi ngpr oduc t sors e r vi c e st oc us t ome r s C)a c qui s i t i on,c oor di na t i on, a nda s s e mbl yofr e s our c e st opr oduc eapr oduc torde l i ve ras e r vi c e D)de t a i l e dpl anni ngande ngi ne e r i ngofpr oduc t s ,s e r vi c e s , orpr oc e s s e s Ans we r :C 7 )Ma r ke t i ngi st he_ _ _ _ __ _ _ . A)ge ne r a t i onof ,a nde xpe r i me nt a t i onwi t h, i de a sr e l a t e dt one w pr oduc t s , s e r vi c e s , orpr oc e s s e s B)de t a i l e dpl a nni nga nde ngi ne e r i ngofpr oduc t s ,s e r vi c e s , orpr oc e s s e s

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C)a c qui s i t i on,c oor di na t i on, a nda s s e mbl yofr e s our c e st opr oduc eapr oduc torde l i ve ras e r vi c e D)t hema nne rbywhi c hc ompa ni e spr omot ea nds e l lt he i rpr oduc t sors e r vi c e st oc us t ome r sor pe r s pe c t i vec us t ome r s Ans we r :D 8 )Whi c hoft hef ol l o wi ngdi ffe r e nt i a t e sma r ke t i ngf r om c us t ome rs e r vi c e ? A)Ma r ke t i ngi st hepr oc e s sofpr omot i nga nds e l l i ngpr oduc t sors e r vi c e st oc us t ome r sorpr os pe c t i ve c us t ome r s ,whe r e a sc us t ome rs e r vi c ei st hepr oc e s sofpr o vi di nga f t e r s a l e ss e r vi c et oc us t ome r s . B)Mar ke t i ngi st hepr oc e s sofpr oc e s s i ngor de r sands hi ppi ngpr oduc t sors e r vi c e st oc us t ome r s , whe r e as c us t ome rs e r vi c ei st hepr oc e s sofpr ovi di nga ddi t i ona li nf or ma t i ont oc us t ome r saboutt h...