Chapter 7 Quiz Answers PDF

Preview

Summary

Quiz 7 questions and correct answers for Dr. Irby...

Description

CHAPTER 7 QUIZ 1. _____ causes people to view events as being more predictable than they really are. a. HINDSIGHT BIAS 2. A ____ is a choice made from among available alternatives. a. DECISION 3. In the third step of rational decision making (evaluating alternatives & selecting a solution), you need to evaluate each alternative not only according to cost & quality but also according to which of the following questions? a. IS IT ETHICAL, FEASIBLE, & EFFECTIVE? 4. A decision tree is a. A GRAPH OF DECISIONS & THEIR POSSIBLE CONSEQUENCES. 5. Satisficing is the tendency of a. A GROUP TO SETTLE ON A DECISION THAT IS "GOOD ENOUGH." 6. The model of decision making that explains how managers should make decisions, assuming managers will make logical decisions that will be the optimum in furthering the organization's best interests, is known as the ____. For example, a manager who uses this model may be personally opposed to outsourcing jobs overseas, but she nonetheless decides to outsource customer-service operations to India because doing so is in the company's best interests. a. RATIONAL DECISION-MAKING MODEL 7. When people seek information to support their point of view & discount data that do not, they are subject to ______ bias. For example, Joe uses the fact that his commute is now shorter to confirm his belief that there are fewer cars on the road. However, Joe is not accounting for the fact that he recently took over the graveyard shift, & that traffic is always lighter at night & in the wee hours of the morning. a. CONFIRMATION 8. Despite your best intentions, it's hard to bring the best evidence to bear your decisions. Why? a. THERE'S TOO MUCH EVIDENCE; & THERE'S NOT ENOUGH GOOD EVIDENCE & THE SIDE EFFECTS OUTWEIGH THE CURE. 9. ____ is a technique used to help groups generate multiple ideas & alternatives for solving problems. a. BRAINSTORMING 10. Which of the following is an example of the "curse of knowledge"? a. A WRITER WITH A LARGE VOCABULARY WRITERS A NOVEL USING MANY WORDS THAT THE AVERAGE READER CANNOT UNDERSTAND....