Communication AIDS AND Strategies PDF

Preview

Summary

COMMUNICATION AIDS ANDSTRATEGIES USING TOOLS OFTECHNOLOGYAt the end of the course, students will be able to:  Adopt awareness of your audience and context when you communicate with others.  Familiarize yourself with the different technological/online tools which can facilitate effective communicat...

Description

COMMUNICATION AIDS STRATEGIES USING TOOLS TECHNOLOGY

AND OF

o

instant messaging application allows one to communicate with another person over a network in real time, in relative privacy.

o

One can add friends to a contact or “buddy” list by entering the person's email address or messenger ID. If the person is online, their name will typically be listed as available for chat. Clicking on their name will activate a chat window with space to write to the other person, as well as read their reply.

At the end of the course, students will be able to:  Adopt awareness of your audience and context when you communicate with others.  Familiarize yourself with the different technological/online tools which can facilitate effective communication; and  List down common cross-cultural barriers and communication strategies that overcome those barriers.  Digital natives  individuals who were born and raised in a world of gadgets, computers, and internet. Online communication tools Online communication  is a form of communication, using the various channels available on the Internet to communicate and interact online to relay a message to a targeted audience.

 the ultimate goal of the online communication is generally increasing the visibility of a good or service or enhancing the image of an organization, and sometimes it is just entertaining communicating and having fun.

o

Roles of online communication tools  Communication tools handle the capturing, storing, presenting and communicating the information, usually written but increasingly including audio and video as well.  Interactive tools handle mediated interactions between a pair or group of users.  They focus on establishing and maintaining a connection among users, facilitating the mechanics of conversation and talk.

o o

o

o Kinds of online communication tools or software 1. Instant messaging

o

2. Electronic mail (e-mail) A computer-based system for exchanging messages through mail servers. is a store-and-forward system: A message delivery system in which messages are forwarded between servers and then stored on those servers until they are picked up. 3. Text chat Online chat technologies allow users to join chat rooms and communicate with many people at once, publicly. Users may join a pre-existing chat room or create a new one about any topic. Once inside, you may type messages that everyone else in the room can read, as well as respond to messages from others.

o

o o o o

o o

o

Often there is a steady stream of people entering and leaving. Whether you are in another person's chat room or one you've created yourself, you are generally free to invite others online to join you in that room 4. Forum a web-based discussion and advice- sharing site; more feature-rich type of newsgroup Users register on the web site so that their posts will be identifiable A forum thread is a post along with all the comments to it Many companies have tech support forums for their products 5. Internet forum These allow users to post a “topic” for others to review. Other users can view the topic and post their own comments in a linear fashion, one after the other. Most forums are public, allowing anybody to sign up at any time. A few are private, gated communities where new members must pay a small fee to join.

6. Blogs and microblogs o short for web logs, are like online journals for a particular person. o The owner will post a message periodically, allowing others to comment. o Topics often include the owner's daily life, views on politics or a particular subject important to them  Blog: A web page containing personal experiences and opinions, with posts listed most-recent-first  Blog platform: A web server that hosts the blogs of individuals, either free or for a small fee. Examples: WordPress, Typepad, and Blogge  Microblog: A service that allows the posting of short messages. A status update service such as Twitter, limited to a very few characters per post. Unlike, microblogs can be seen by anyone and can be commented on by anyone Examples:

 Blogging has also become fashionable in business settings by companies who use such as IBM Lotus Connections 7. Newsgroups o Newsgroup - An online discussion group; predates the web, forerunners of web-based forums that are popular today o Usenet - A global distributed discussion system of servers hosting public newsgroups o Newsreader - An application used by people to read Usenet articles, or an email client that supports newsgroups; organizes incoming messages from newsgroups and allows users to read and respond to them oNNTP (network news transport protocol) transports news articles between news servers and clients reading and posting articles

o

o o

8. Social network services These allow people to come together online around shared interests, hobbies or causes. For example, some sites provide dating services where users post personal profiles, locations, ages, gender, etc and are able to search for a partner. Other services enable business networking and social event meetups An Internet-based system enabling users to interact in real-time and by using messaging programs

o o o

o

o o

o

o o o

o o

o o

Umbrella term for sites such as Facebook, Twitter, LinkedIn, and Google+ User creates a profile and posts status updates, writings, photos, and forwards Some services use tags, or hashtags (#) which are searchable labels that can be added to posted content allow other people to find like-minded users Some social networks are specialized (Instagram for photos, Vine for video, Reddit for news, YouTube for video-sharing) 9. VoIP Voice over IP (VoIP) is used to make voice calls via the Internet Turns the voice message into data packets and sends them as if they were other Internet data IP, short for Internet protocol, is used to identify individual devices that are connected to the Internet and to route calls between them. Skype and Truphone are popular VoIP apps Some IM clients also allow you to make voice calls Apps like Skype and Facetime also allow video chat 10. Videoconferencing is feature-rich, group video chat Can include computer application sharing, voice, text chatting, and document collaboration uses the same underlying protocols as VoIP uses, but it requires much more bandwidth. enables multiple people to video chat at the same time

Characteristics of each online communication tool (identifying the best online method) Email  Used when a quick response is not essential  Good for formal messages  Provides permanent records ssssssssss Instant messaging  Quick answers, conveying short messages quickly Social networking (personal)

 Useful for informing friends what is happening in your life  Good for posting photos and videos of recent events you’ve been involved in Social networking (business)  Increasingly used for advertising  Many social networking sites are dedicated to matching job-seekers with employers Blogs  Expressing your personal opinions and providing updates about yourself Microblogs  Very short summary updates you want existing followers to see Forums  Discussing topics of shared interest  Communicating as part of a community VoIP calls  Chatting with friends or business associates  Keeping in touch with families  Required a reliable high-speed web connection Videoconferencing  Appropriate mainly for the workplace or schools  Allows groups of people to interact visually...