GEB3219 Syllabus 2020 PDF

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GEB3219: Writing & Speaking in Business May 11 - August 14 (Summer Break: June 22- July 3) 4 credits: Summer C 2019

INSTRUCTOR Dr. Megan Leroy (Dr. Meg) 209 Bryan Hall

[email protected] 352-273-3081

COMMUNICATION COACHES (BY SECTION NUMBER) Section Name 7100 Abra Gibson 7102 Michele Lee 7103 Michele Lee 7105 Amanda Engen 7107 Staci Graff 7108 Lisa Dusenberry 7109 Cheyenne Taylor 711A Michael Vincent 711F* Sarah Bleakney 71H5 Michelle Lesifko-Bremer 71H7 Michelle Lesifko-Bremer 7985 Lisa Dusenberry 196K* Abra Gibson *6,000 word sections

Email [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

COURSE DESCRIPTION AND OBJECTIVES In business, communication needs to be clear and convincing, so you must be an effective writer and speaker if you wish to succeed. GEB3219 Writing & Speaking in Business will teach you the communication fundamentals to prepare you to:    

argue persuasively when writing and speaking demonstrate basic presentation skills identify the types of writing used in business communication write clearly, specifically, and concisely

You will learn these communication principles through assignments drawn from actual business situations and scenarios. Every deliverable in this class is designed to hone and apply practical skills you will use in the real world business environment.

REQUIRED COURSE MATERIALS 



Business Communication: Polishing Your Professional Presence by Barbara Shwom and Lisa Gueldenzoph Snyder, FOURTH Edition. Published by Pearson. **Textbook is available via ebook; see the opt-in instructions on the Canvas Start Here page; you are also welcome to rent the book via Amazon. Microphone & webcam (for recording your presentations, usually your laptop, computer, or phone webcam/mic will be fine if it is within five years of purchase)

COURSE LOGISTICS Dr. Leroy (that’s me!) teaches GEB3219; you will see me throughout your videos and hear from me before and after each assignment. However, a major course component of GEB3219 is the Communication Coach assigned to each section. Your Communication Coach holds an advanced degree and has extensive experience teaching business communication. In collaboration with me, your coach will: 1.

evaluate the graded assignments

2.

respond to emails within two business days

3.

hold office hours each week or by appointment

Additionally, GEB3219 is a large class so your section number is an important identifier. Please make sure you know your registrar section and which coach corresponds to that section. Your section may have changed since you registered so double check!

WHO DO I EMAIL? Dr. Leroy and the Communication Coaches do not rely on Canvas Inbox. Please use our email addresses listed above for all communication about the course. You are expected to use all appropriate email formatting in all of your communication (e.g., address who you are talking to, include relevant information to identify yourself, and frontload your request). You can expect a response within 24-48 hours M-F. Often we respond to emails on weekends since your assignments are due on Sundays. However, our schedules are less structured on weekends, so we cannot promise immediate response time. Get your questions in by Friday! Note: As part of professional business communication, you need to be familiar with email etiquette. Your approach and style can make the difference between success and failure in this class and in your career. So use every opportunity to practice what you are learning about grammar, punctuation, spelling, tone, style, audience consideration, and purpose. The communication coaches may deduct points from your participation grade for an unprofessional email.

TECHNOLOGY REQUIREMENTS Because this class is entirely online, you will be using many forms of technology. All updates and information about the course and assignments will be posted on our Canvas course site: https://ufl.instructure.com/courses/398572. You will be asked to use Microsoft PowerPoint and video recording software to present and record your oral presentations. Additionally, you will be using a software product called Capsim Inbox (et al) to complete your assignments. For all new software or technology platforms, you will have detailed instructions on how to access, use, and interact with all technology. You will not be asked to pay for any software or technology licenses. As a student at UF, you have access to a Microsoft 365 account, and all other technologies are paid for by the college.

Proctoring at Warrington The University of Florida requires that any assessment equivalent to 15% or more of a student's final course grade must be proctored. This policy protects both the value of your academic degree and your own time and effort in becoming a successful Warrington student. Please expect all assessments to be proctored and all assignments to utilize plagiarism software, and prepare accordingly. In GEB3219, we will be using Honorlock for all exams.

For online proctored exams, you are expected to have:  a working webcam and computer (restart your computer before your exam for the most effective testing environment)  Google Chrome  a downloaded extension to your Chrome browser (Honorlock or ProctorU)  a private workspace (if this is unachievable contact your faculty)  incredible attention to exam instructions (it's your responsibility not to get flagged for cheating)  diligence to notify your faculty of accommodations or extenuating circumstances that affect your exam time or exam environment at the beginning of the term (at the very least, one week before your exam)  integrity to abide by all exam instructions and report any irresponsible peers The Warrington College of Business is strongly committed to academic integrity and will rigorously enforce violations of the UF Honor Code and/or additional Warrington academic integrity policies. To be a successful student please read all instructions for any assignment carefully, do not collaborate on individual exams, assignments, or homework, and review the following best practices to be prepared. “Best Practices for Preparing for and Taking an Honorlock Exam” https://warrington.ufl.edu/covid-19/for-students/honorlock-best-practices/Support For help with any technology-related issues or failures, please call the TAC (Technology Assistance Center) at 352-273-0248. The TAC is a support center dedicated to College of Business students. TAC website: http://warrington.ufl.edu/tac/ You can also call the UF Help Desk at 352-392-4357. The UF Help Desk is best for Canvas-related issues. UF Help Desk Website: http://helpdesk.ufl.edu/

COURSE EXPECTATIONS In this course, I expect you to communicate and respond as a professional student. These expectations include but are not limited to: 







Preparation: reading and understanding the syllabus in full, planning and preparing to meet all due dates, asking questions about assignments before “the night before” Self-initiative: asking questions when course expectations are unclear, preplanning if you know of life or work events that will interfere with due dates, checking the syllabus before emailing an instructor, carefully reading assignment feedback Maturity/Respect: expecting and developing a willingness to receive constructive criticism, not taking constructive comments personally, waiting patiently for answers and feedback, acknowledging and appreciating the skill/experience of the person grading your writing assignments Community: being an active team participant, offering a safe and open-minded environment for peers, and contributing helpful, constructive, and encouraging comments on the work of others

All of these qualities will help you be a successful student and professional colleague.

When we all come to the table with energy, enthusiasm, and professionalism, our virtual classroom and/or business environment feels much less like “work.” Note: This course is a 4 credit, 4000 or 6000 word course (depending on your section) that you will complete in 12 weeks. As such, you will be working at a fast pace and have multiple, continuous due dates. So be prepared for the pace and prepare accordingly. And don’t worry—most students say this course is one of (if not the!) most valuable courses in their business degree.

ASSIGNMENTS The following table outlines your assignments for the semester. Specific details per assignment are located on Canvas in the assignment instructions. Writing Assignments 3 Discussion Boards (100 pts) 10 one-page writing assignments  Intro Self-Assessment (25 pts)  Informative Memo (75 pts)  Bad News Email (75 pts)  Persuasive Letter (100 pts)  Linked-In Profile (25 pts)  Capsim Inbox Reflection (75 pts)  Excursion Learning Portfolio (3 parts) (300 pts)  Final Self-Assessment (25 pts) 1 Team assignment (75 pts) Exams 3 quizzes (75 pts) Total Points: 1200

Speaking Assignments Elevator Pitch (50 pts) Zoom Speech 1 (25 pts) Zoom Speech 2 (50 pts) Persuasive Presentation (with outline and PPT slides) (100 pts)

Participation Yellowdig Participation (25 pts)

GRADING POLICY & GRADING SCALE All assignments are due on or before the due date posted on Canvas. Late assignments are penalized by half a letter grade for every calendar day past the due date. If you miss a due date, email your Communication Coach immediately and graciously request the Canvas assignment be reopened. To avoid losing additional points, attach your late, completed assignment to that polite email request. You will still need to submit your late assignment on Canvas. Note: Your grade is your grade: no rounding or curving. Assignments submitted after five days beyond the due date are not accepted. A

A-

B+

B

B-

C+

C

C-

D+

D

D-

E

94-100

90-93

87-89

83-86

80-82

77-79

73-76

70-72

67-69

63-66

60-62

0-59

UF WRITING REQUIREMENT The Writing Requirement ensures students both maintain their fluency in writing and use writing as a tool to facilitate learning. Course grades now have two components. To receive writing credit, a student must receive a grade of C or higher and a satisfactory completion of the writing component of the course and meet 4,000 words or 6,000 words. Instructors will evaluate and provide feedback on your written assignments with respect to grammar, punctuation, clarity, coherence, and organization.

UF POLICIES University Policy on Accommodating Students with Disabilities Students with disabilities requesting accommodations should first register with the Disability Resource Center (352-392-8565, https://disability.ufl.edu/) by providing appropriate documentation. Once registered, students will receive an accommodation letter which must be presented to the instructor when requesting accommodation. Students with disabilities should follow this procedure as early as possible in the semester.

University Policy on Academic Conduct UF students are bound by The Honor Pledge which states, “We, the members of the University of Florida community, pledge to hold ourselves and our peers to the highest standards of honesty and integrity by abiding by the Honor Code. On all work submitted for credit by students at the University of Florida, the following pledge is either required or implied: "On my honor, I have neither given nor received unauthorized aid in doing this assignment." The Honor Code (https://sccr.dso.ufl.edu/policies/student-honor-codestudent-conduct-code/) specifies a number of behaviors that are in violation of this code and the possible sanctions. Furthermore, you are obligated to report any condition that facilitates academic misconduct to appropriate personnel. If you have any questions or concerns, please consult with the instructor or TAs in this class. Plagiarism. Needless to say, plagiarizing the work of others is a sign of inadequate character and insecurity about one’s writing ability. Bottom line: all work must be original. Plagiarism includes, but is not limited to, quoting oral or written materials without citation on an exam, term paper, homework, or other written materials or oral presentations for an academic requirement; submitting a paper which was purchased from a term paper service as your own work; submitting anyone else's paper as your own work; submitting your own work from a previous course. Definition: “The attempt to represent the work of another as the product of one's own thought, whether the work is published or unpublished, or simply the work of a fellow student.”

Class Demeanor or Netiquette All members of the class are expected to follow rules of common courtesy in all email messages, threaded discussions and chats. The online classroom is in fact a classroom, and certain behaviors are expected when you communicate with both your peers and your instructors. These guidelines for online behavior and interaction are known as netiquette. Please see the document attached in the Start Here page for details.

OTHER OPTIONS FOR HELP Resources are available at http://www.distance.ufl.edu/getting-help for:  Counseling and Wellness resources  Disability resources  Resources for handling student concerns and complaints  Library Help Desk support Should you have any complaints with your experience in this course please visit www.distance.ufl.edu/student-complaints to submit a complaint.

ONLINE COURSE EVALUATIONS Students are expected to provide professional and respectful feedback on the quality of instruction in this course by completing course evaluations online via GatorEvals. Guidance on how to give feedback in a professional and respectful manner is available at https://gatorevals.aa.ufl.edu/students/. Students will be notified when the evaluation period opens, and can complete evaluations through the email they receive from GatorEvals, in their Canvas course menu under GatorEvals, or via https://ufl.bluera.com/ufl/. Summaries of course evaluation results are available to students at https://gatorevals.aa.ufl.edu/public-results/. Final Note: This syllabus represents my current plans and objectives. As we go through the semester, those plans may need to change to enhance class learning opportunities. Such changes, communicated clearly, are not unusual and should be expected....