introduction to the field of organizational behavior PDF

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Summary

WHAT IS ORGANIZATIONAL BEHAVIOR?TO ANALYSE WHAT PEOPLE THINK, FEEL AND DO IN AND AROUND ORGANIZATIONSGROUP OF PEOPLE WORK TOGETHERCOLLECTIVE ENTITIESCOLLECTIVE SENSE OF PURPOSEKNOWLEDGE ACQUISITION Learning Scanning Grafting Exterimenting KNOWLEDGE USE-Awareness of knowledge Sense making (locating k...

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WHAT IS ORGANIZATIONAL BEHAVIOR ?

GROUP OF PEOPLE WORK TOGETHER COLLECTIVE ENTITIES

TO ANALYSE WHAT PEOPLE THINK, FEEL AND DO IN AND AROUND ORGANIZATIONS

COLLECTIVE SENSE OF PURPOSE

HUMAN CAPITAL (knowledge – possess & generate)

S/H: VALUE & ETHICS

S/H & CSR

•Prioritize s/h interest •Value: Stable, evaluative beliefs, guide preferences for outcomes or courses of action in various situations •Ethics: Moral principles/values, determine whether actions are right/wrong and outcomes are good or bad

•S/H perspective include Corporate Social Responsibility (CSR) •Organization’s contract with society •Triple bottom line: Economy, society, environment •Benefit society & environment beyond the firm’s immediate financial interests or legal obligations

STRUCTUAL CAPITAL (knowledge – systems & structures) RELATIONSHIP CAPTAL (value derived from external)

KNOWLEDGE ACQUISITION - Learning

KNOWLEDGE USE -Awareness of knowledge

- Scanning

- Sense making (locating knowledge)

- Grafting

- Autonomy to apply knowledge

- Exterimenting LEARNING PROCESSES KNOWLEDGE SHARING - Communicating

KNOWLEDGE STORAGE

- Info systems - Internal learning

- Documentation

i. Training ii. Observing

- Human memory - Pratices/habits - Database

INCREASING WORKFORCE DIVERSITY EMERGING EMPLOYMENT RELATIONSHIP ORGANIZATIONAL BEHAVIOUR ANCHORS

• Surface-level vs deep-level diversity • Implications: i. Better knowledge, decisions representation, financial returns ii. Manage challenges of diversity iii. Ethical imperative of diversity • Work/life balance (minimize conflict) • Virtual work: i. Use information technology to perform job ii. Telecommuting - emphasis on face time, employee self-motivated • Systematic research anchor - OB knowledge (evidence based management) • Multidisciplinary anchor - OB develop own theories but scans other fields • Contingency anchor - different consequences in different situation • Multiple levels of analysis anchor - 3 level (individual, team, organizational)...