Kevin Tejada Panio BSA 12 PDF

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Kevin Tejada Panio BSA1ADirections: Devise a plan in resolving the following conflicts. You may use the steps to manage a potential conflict found in your LCD slides and eLMS as your guide. You will be graded using the rubricbelow.1. Joseph has been employed at your company for a year and is pretty ...

Description

Kevin Tejada Panio

BSA1A

Directions: Devise a plan in resolving the following conflicts. You may use the steps to manage a potential conflict found in your LCD slides and eLMS as your guide. You will be graded using the rubric below.

1. Joseph has been employed at your company for a year and is pretty familiar with the routine responsibility of his job. Lately, however, he has been struggling to accomplish basic tasks and seems like he is disinclined to participate in an upcoming team project with Kate, his co-worker. As their supervisor, how will you address this situation? - In this situation, the greatest thing you can do as a supervisor is to remain professional in every manner. You can speak with Joseph privately and inquire whether he is experiencing any difficulties. We don't know what other people are going through, so it's best to figure out why he's acting the way he is first. Perhaps there is a problem in her personal life that has to be resolved. You should not demotivate your team members as a supervisor; instead, you should assist them in gaining confidence and becoming stronger employees. 2. You are a manager at a supermarket. Your full-time employee, Mia, who is always on time for her shifts, requests to leave for an hour during the middle of your shift for an appointment. You look at the schedule and determine there is enough coverage for her to leave and grant her request. A part-time, undependable, hourly employee, Gio, hears about this and is upset that Mia is getting special privileges. Gio is now in your office saying that it is unfair. He previous asked off for a half-day to sleep in after attending a late-night concert, and you declined his request. He is now asking for an early out as well. How will you handle this request? - In this situation, I believe the best course of action is to explain why you granted Mia's request. Mia has a legitimate motive for departing. In this scenario, I would decline Gio's request since he just wants an early release because he believes he has been treated unfairly, which he has not. His justification for leaving early is illogical. As a manager, you should speak with Gio in a professional manner and explain why you granted Mia's request. If he has a good explanation, tell him that you will accept it. 3. You are part of a team that is preparing a presentation for a major conference. The final meeting on the presentation is this morning at 9 a.m. There are four participants: Brielle, Nate, Chris and yourself. You arrive in the meeting room at 8:55 and Nate is Chris arrives at 9:02. You continue to wait for Brielle to arrive so you can begin. No one has heard from her. You are getting irritated and feeling anxious. At 9:10 you can feel your muscles tightening and breathing increasing. Nate and Chris are visibly angry and talking about how stressed they are. You NEED to get this done today. At 9:20, all of you are fidgeting and decide to begin. At 9:23, Brielle arrives with no apology or explanation. How will you handle this situation? - The greatest thing you can do in this situation is to start with the presentation. As a team member, it's advisable to advise your teammates to stay calm and focus on the presentation first, then discuss the problem afterward, because criticizing the other team member is a waste of time after you've already waited so long. The most critical aspect is that you can give a good presentation and maintain a professional demeanor throughout. 4. Kathy was a member of a selection panel for an editorial position. Jean was one of the unsuccessful applicants. Her application was considered to be pretty strong, but the role was offered to another. Shortly after, you, who chaired the selection panel, discovered that Kathy is living with Jean’s ex-husband, Miguel, and things are decidedly cool between Kathy and Jean. How will you handle this situation?

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As the chairman of the selection panel, the best method to address this is to thoroughly review Jean's application to see if she is a good contender for the position, as well as to determine whether the position is suitable for the other employee who has been assigned the duty. If the other employee is capable of the work and fits in the role, it is preferable to have him/her in that position. On the other hand, you should address Kathy about this since, as a professional, you should not bring your personal issues, problems, or misunderstandings into the workplace. As the panel's chairman, you must address it to Kathy and speak with her privately, in a professional manner, that what she did was wrong, and that she should not bring her personal problems to work, because what she did will reflect poorly on the firm....