KMS course syllabus PDF

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‫جامعة البلقاء التطبيقية‬

Al-Balqa Applied University

COURSE PLAN FIRST: BASIC INFORMATION College College : Business Department :Management Information Systems Course Course Title :Knowledge Management Systems Course Code : 30513315 Credit Hours :3 Prerequisite : 30513141 Instructor Name

: Dr. Abeer Al-Faouri

Office No.

: 12 - Business Building

Tel (Ext)

:-

E-mail

:[email protected]

Office Hours

: Sun, Tue, Thu (10:00 – 11:00)

Class Times

Text Book Title

Building Academy

Day Sunday Tuesday Thursday

Start Time 9:00

End Time 10:00

Room No. B 02

Becerra-Fernandez, I., &Sabherwal, R. (2014). Knowledge management: Systems and processes. Routledge.

References Becerra-Fernandez, I. (2004).Knowledge management: challenges, solutions, and technologies.Upper Saddle River, N.J.: Pearson/Prentice Hall. (2003).Essentials of knowledge management, John Wiley & Sons, INC. Bryan Bergerson,

SECOND: PROFESSIONAL INFORMATION COURSE DESCRIPTION Knowledge concepts, knowledge management principles, knowledge types, knowledge management systems architecture, factors affecting knowledge management from a systems perspective. Knowledge management processes, mechanisms, techniques and systems that support it such as; data mining, conceptual maps, case-based reasoning (CBR), and software used in the query operations. Linking knowledge systems with databases to issue accident reports. Recent knowledge management practices

Al-Balqa Applied University

‫جامعة البلقاء التطبيقية‬

such as Web 2, social networking, blogging, and open source development.

COURSE OBJECTIVES The course of Knowledge-based Systems is designed to achieve the following objectives: 1. 2. 3. 4. 5.

Understand the concepts, definitions, forces and issues of knowledge management. Appreciate the alternative views, different types and locations of knowledge. describe knowledge application systems, and systems that utilize knowledge Understand the knowledge discovery systems (i.e., systems that create knowledge). Understand the knowledge capture systems (i.e., systems that preserve and formalize knowledge). 6. Understand the knowledge sharing systems (i.e., systems that organize and distribute knowledge).

COURSE LEARNING OUTCOMES

1) Knowledge and Understanding The course of Knowledge-based Systems is designed to achieve the following objectives:  Understand the concepts, definitions, forces and issues of knowledge management.  Appreciate the alternative views, different types and locations of knowledge.  describe knowledge application systems, and systems that utilize knowledge  Understand the knowledge discovery systems (i.e., systems that create knowledge).  Understand the knowledge capture systems (i.e., systems that preserve and formalize knowledge).  Understand the knowledge sharing systems (i.e., systems that organize and distribute knowledge). 2) Professional Skills  Interpersonal and communication skills  Provide managerial skills to manage KM initiatives 3) Competences (Transferable skill and attributes)  Critical Thinking  Technological Competency: Students will use computer systems or other appropriate forms of technology to achieve educational and personal goals.  Information Literacy: Students will address an information need by locating, evaluating, and effectively using information

COURSE SYLLABUS Week Week 1

Course Topic

Introducing Knowledge Management

Notes

Al-Balqa Applied University

Week 2 Week 3 Week 4 Week 5

Week 6 Week 7

Week 8 Week 9

Week 10 Week 11 Week 12

Week 13 Week 14 Week 15 Week 16



Need for Knowledge Management



What is Knowledge Management?

‫جامعة البلقاء التطبيقية‬

The Nature of Knowledge  

Data, Information, and Knowledge Types of Knowledge

Knowledge Management Solutions  An Overview of Knowledge Management Solutions  Knowledge Conversion Model Organizational Impacts of Knowledge Management  How Knowledge Management Impacts Organizations?  Dimensions of Organizational Impacts of KM Factors Influencing Knowledge Management  How should contingency factors determine KM solutions?  Categories of contingency factors we need to examine Knowledge Discovery Systems: Systems that Create Knowledge Knowledge Capture Systems: Systems thatPreserve and Formalize Knowledge Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge Knowledge Application Systems: Systems that Utilize Knowledge

Midterm Exam

Presentations & Revision

COURSE LEARNING RESOURCES Lectures Data show Internet Videos Group workshop Discussions Case Studies ONLINE RESOURCES http://www.kmworld.com/ http://bauelearning.bau.edu.jo/moodlecenter/course/view.php?id=12269 http://www.knowledge-management-online.com/

Final Exam

Al-Balqa Applied University

‫جامعة البلقاء التطبيقية‬

ASSESSMANT TOOLS )Write assessment tools that will be used to test students ability to understand the course material and gain the skills and competencies stated in learning outcomes ASSESSMENT TOOLS % Participation 10 Mid Exam 40 Final Exam 50 TOTAL MARKS 100 THIRD: COURSE RULES ATTENDANCE RULES Attendance and participation are extremely important, and the usual University rules will apply. Attendance will be recorded for each class. Absence of 10% will result in a first written warning. Absence of 15% of the course will result in a second warning. Absence of 20% or more will result in forfeiting the course and the student will not be permitted to attend the final examination. Should a student encounter any special circumstances (i.e. medical or personal), he/she is encouraged to discuss this with the instructor and written proof will be required to delete any absences from his/her attendance records. GRADING SYSTEM (Suggested): 86 – 100 81- 85 76- 80 71 – 75 66- 70 61 – 65 56 – 60 51 – 55 46 – 50 40 – 45 35-39 DLess than 35

A AB+ B BC+ C CD+ D F

REMARKS ○ ○ ○

Students are expected to attend all classes of this course (No more than 4 Absences). Do not come late to class. Any student coming late will not be allowed to attend the class and he/she will be

‫جامعة البلقاء التطبيقية‬

Al-Balqa Applied University

○ ○

marked absent. Failure in attending a course exam will result in zero mark unless the student provides an excuse acceptable to the Instructor/ or the Dean who approves a re-sit exam. Assignments and/or projects should be handed over to the instructor on the due date.

COURSE COORDINATOR Course Coordinator: Abeer Al-Faouri Signature: Date: 30/9/2019

Signature:

Department Head: Husam Abu Hammour...