MBA ZG526 Revised Course Handout 1564835108987 PDF

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Summary

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANIWORK INTEGRATED LEARNING PROGRAMMESDigitalPart A: Content DesignCourse Title Operations ManagementCourse No(s) MBA ZG526, QM ZGCredit UnitsCredit ModelContent Authors Sandeep KayasthaCourse Objectives (CO)CO-1 To introduce fundamental concepts o...

Description

BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI WORK INTEGRATED LEARNING PROGRAMMES Digital

Part A: Content Design Course Title

Operations Management

Course No(s)

MBA ZG526, QM ZG526

Credit Units Credit Model Content Authors

Sandeep Kayastha

Course Objectives (CO) CO1

To introduce fundamental concepts of operations management

CO2

To introduce techniques of process analysis, location and layout decisions, work study, production planning, project layout product design, production planning, quality tools, JIT, and project network analysis.

Textbook

T1

Operations Management. Jay Heizer and Barry Render. Pearson Education. NOIDA. Twelfth Edition. 2017.

Reference Books R-1

Operations Management in the Supply Chain. Roger G Schroeder, Susan Meyer Goldstein and M Johnny Rungtusanatham. McGraw Hill. New Delhi. Sixth edition. 2013.

R-2

William J. Stevenson. Operations Management. McGraw Hill. New Delhi. Eleventh Edition. 2015.

R-3

Operations and Supply Chain Management. Richard B Chase, Ravi Shankar and F. Robert Jacobs McGraw Hill. New Delhi. Fourteenth Edition. 2014.

Content Structure

1.

Operations and Productivity 1.1. What is Operations Management? 1.2. Organizing to Produce Goods and Services 1.3. The Heritage of Operations Management 1.4. Operations for Goods and Services 1.5. The Productivity Challenge

2.

Operations Strategy in a Global Environment 2.1. Achieving Competitive Advantage though Operations 2.2. Issues in Operations Strategy 2.3. Global Operations Strategy Options

3.

Design of Goods and Services 3.1. Product Life Cycles 3.2. Generating new products 3.3. Product development 3.4. Quality Function Deployment (QFD) 3.5. Organizing for Product Development 3.6. Manufacturability and Value Engineering 3.7. Issues for Product Design 3.8. Product Development Continuum 3.9. Defining a Product 3.10. Documents for Production 3.11. Service Design

4.

Process Strategy & Capacity and Constraint Management 4.1. Four process strategies 4.2. Selection of equipment 4.3. Process Analysis and Design 4.4. Special consideration for service process design 4.5. Production technology 4.6. Technology in services 4.7. Process redesign 4.8. Capacity 4.9. Bottleneck analysis and Theory of Constraints 4.10. Reducing risk with incremental changes

5.

Location Strategies 5.1. The strategic importance of location 5.2. Factors that affect location decisions 5.3. Methods of evaluating location alternatives 5.4. Service location strategy 5.5. Geographic Information Systems

6.

Layout Strategies 6.1. Types of layouts 6.2. Office layout and Retail layout 6.3. Warehouse and storage layouts 6.4. Fixed-position layout 6.5. Process-oriented layout 6.6. Work cells 6.7. Repetitive and product-oriented layout

7.

Human Resources, Job Design, and Work Measurement 7.1. Labor planning 7.2. Job design 7.3. Ergonomics and the Work environment 7.4. Methods analysis 7.5. The visual workplace 7.6. Labor standards

8.

Inventory Management 8.1. The importance of inventory 8.2. Managing inventory 8.3. Inventory models 8.4. Inventory models for Independent Demand

9.

Aggregate planning and S&OP 9.1. The planning process 9.2. Sales and Operations Planning (S&OP) 9.3. The nature of aggregate planning 9.4. Aggregate planning strategies 9.5. Methods for aggregate planning

10.

Material Requirements Planning (MRP) & ERP 10.1. Dependent demand

10.2. 10.3. 10.4. 10.5. 10.6. 10.7.

Dependent inventory model requirements MRP Structure MRP Management Lot-sizing techniques Extensions of MRP Enterprise Resource Planning (ERP)

11.

Short-Term Scheduling 11.1. Scheduling issues 11.2. Scheduling process-oriented facilities 11.3. Loading jobs 11.4. Sequencing jobs 11.5. Finite capacity scheduling 11.6. Scheduling services

12.

Managing Quality 12.1. Quality and strategy 12.2. Defining quality 12.3. Total quality management 12.4. Tools of TQM 12.5. The role of inspection 12.6. TQM in services

13.

JIT, TPS, and Lean Operations 13.1. Lean operations 13.2. Lean and Just-in-time 13.3. Lean and Toyota Production System 13.4. Lean operations 13.5. Lean operations in services

14.

Project Management 14.1. Project planning 14.2. Project scheduling 14.3. Project controlling 14.4. Project Management Techniques- PERT and CPM 14.5. Determining the project schedule (CPM)

Learning Outcomes (LO): The student will be able to         

 

Compute: Single-factor and multi-factor productivity, reorder point and safety stock, normal and standard times in a labor study Conduct: ABC analysis Define: Product life cycle, quality and TQM, JIT, TPS, and lean operations. Develop: Product structure, build gross requirements plan, net requirements plan Determine : Lot sizes for lot-for-lot, EOQ and POQ, critical path Describe: Documents needed for production, process strategies, labor-planning policies, priority sequencing rules, MRP, ERP, Kanban Determine: Design capacity, effective capacity, and utilization describe a product development systems Draw: Gantt loading and scheduling charts, AON networks Identity: Critical variables in enhancing productivity, strategic approaches to competitive advantage, when fixed position layouts are appropriate, ways to establish labor standards, operational strategies for developing aggregate plan major issues in job design, JIT partnerships, Perform: Bottleneck analysis Use: Tools of process analysis, Centre of gravity method, tools of methods analysis, EOQ model, seven tools of quality.

Part B:

Learning Plan

Academic Term

FIRST SEMESTER 2019-20

Course Title

Operations Management

Course Code

MBA ZG526

Lead Instructor

Sandeep Kayastha

Lecture-1 Type

Content Ref.

Topic Title

Study/HW Resource Reference

Pre CH

1.1 to 1.5

Operations and Productivity

During CH

1.1 to 1.5

Operations and Productivity

T1, Chapter-1

Post CH

1.1 to 1.5

Operations and Productivity

T1, Chapter-1 Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Lecture-2 Type

Content Ref.

Pre CH

2.1 to 2.3

Operations Strategy in a Global Environment

Read T1, Chapter-2

During CH

2.1 to 2.3

Operations Strategy in a Global Environment

T1, Chapter-2

Post CH

2.1 to 2.3

Operations Strategy in a Global Environment

T1, Chapter-2 Discussion questions

Topic Title

Study/HW Resource Reference

Lecture-3 Type

Content Ref.

Pre CH

3.1 to 3.11

Design of Goods and Services

Read T1, Chapter-5

During CH

3.1 to 3.11

Design of Goods and Services

T1, Chapter-5

Post CH

3.1 to 3.11

Design of Goods and Services

T1, Chapter-5 Discussion questions and Problems

Topic Title

Study/HW Resource Reference Read T1, Chapter-7

Lecture-4 & 5 Type

Content Ref.

Pre CH

4.1 to 4.10

Process Strategy & Capacity and Constraint Management

During CH

4.1 to 4.10

Process Strategy & Capacity T1, Chapter-7 and Constraint Management

Post CH

4.1 to 4.10

Process Strategy & Capacity and Constraint Management

T1, Chapter-7, Discussion questions and problems

Topic Title

Study/HW Resource Reference

Lecture-6 Type

Content Ref.

Pre CH

5.1 to 5.5

Location Strategies

Read T1, Chapter-8

During CH

5.1 to 5.5

Location Strategies

T1, Chapter-8

Post CH

5.1 to 5.5

Location Strategies

T1, Chapter- 8, Discussion questions and problems

Topic Title

Study/HW Resource Reference

Lecture-7 Type

Content Ref.

Pre CH

6.1 to 6.7

Layout Strategies

Read T1, Chapter- 9

During CH

6.1 to 6.7

Layout Strategies

T1, Chapter-9

Post CH

6.1 to 6.7

Layout Strategies

T1, Chapter-9, Discussion questions and

problems

Lecture-8 Type

Content Ref.

Topic Title

Study/HW Resource Reference

Pre CH

7.1 to 7.6

Human Resources, Job Design, and Work Measurement

Read T1, Chapter-10

During CH

7.1 to 7.6

Human Resources, Job Design, and Work Measurement

T1, Chapter-10

Post CH

7.1 to 7.6

Human Resources, Job Design, and Work Measurement

T1, Chapter-10, Discussion questions, Exercises and problems

Topic Title

Study/HW Resource Reference

Lecture-9

Type

Content Ref.

Pre CH

8.1 to 8.4

Inventory Management

Read T1, Chapter-12

During CH

8.1 to 8.4

Inventory Management

T1, Chapter-12

Post CH

8.1 to 8.4

Inventory Management

T1, Chapter-12, Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Lecture-10 Type

Content Ref.

Pre CH

9.1 to 9.5

Aggregate Planning and S&OP

Read T1, Chapter-13

During CH

9.1 to 9.5

Aggregate Planning and S&OP

T1, Chapter-13

Post CH

9.1 to 9.5

Aggregate Planning and S&OP

T1, Chapter-13, Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Lecture-11 & 12 Type

Content Ref.

Pre CH

10.1 to 10.7

Material Requirements Planning (MRP) and ERP

Read T1, Chapter-14

During CH

10.1 to 10.7

Material Requirements Planning (MRP) and ERP

T1, Chapter-14

Post CH

10.1 to 10.7

Material Requirements Planning (MRP) and ERP

T1, Chapter-14, Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Lecture-13 Type

Content Ref.

Pre CH

11.1 to 11.6

Short-Term Scheduling

T1, Chapter-15

During CH

11.1 to 11.6

Short-Term Scheduling

T1, Chapter-15

Post CH

11.1 to 11.6

Short-Term Scheduling

T1, Chapter-15, Discussion questions and Problems

Lecture-14 Type

Content Ref.

Topic Title

Study/HW Resource Reference

Pre CH

12.1 to 12.6

Managing Quality

T1, Chapter-6

During CH

12.1 to 12.6

Managing Quality

T1, Chapter-6

Post CH

12.1 to 12.6

Managing Quality

T1, Chapter-6, Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Lecture-15 Type

Content Ref.

Pre CH

13.1 to 13.5

Lean Operations

Read: T1, Chapter-16

During CH

13.1 to 13.5

Lean Operations

T1, Chapter-16

Post CH

13.1 to 13.5

Lean Operations

T1, Chapter-16, Discussion questions and Problems

Topic Title

Study/HW Resource Reference

Project Management

Read T1, Chapter-3

Lecture-16 Type Pre CH

Content Ref.

14.1 to 14.5

During CH

14.1 to 14.5

Project Management

T1, Chapter-3

Post CH

14.1 to 14.5

Project Management

T1, Chapter-3, Discussion questions and Problems

Experiential Learning Chapter-8: Location Strategies

Using Excel for locating facilities

Chapter-10: Material Requirements Planning

Using Excel for Aggregate planning and MRP

Chapter-12: Inventory Management

Using Excel for EOQ

Assignments

Two assignments

OM in Practice

OM applications

Evaluation Scheme: Legend: EC = Evaluation Component; AN = Afternoon Session; FN = Forenoon Session No Name Type Duration Weight Day, Date, Session, Time EC-1 Quiz-I Online 5% August 23 – September 01, 2019 Quiz-II Online 5% September 27 – October 6, 2019 Quiz-III Online 5% November 01 – 10, 2019 Assignment-1 PPT 5% 15 September, 2019 upload Assignment-2 PPT 5% 5 November, 2019 upload EC-2 Mid-Semester Test Closed 2 hours 30% Check with WILP Book EC-3 Comprehensive Open 3 hours 45% Check with WILP Exam Book

Syllabus for Mid-Semester Test (Closed Book): Chapters 1, 2, 5, 7, 8, 9 and 10 Syllabus for Comprehensive Exam (Open Book): Chapters 1, 2, 5, 7, 8, 9, 10, 12, 13, 14, 15, 6, 16 and 3. Important links and information: Elearn portal: https://elearn.bits-pilani.ac.in Students are expected to visit the Elearn portal on a regular basis and stay up to date with the latest announcements and deadlines. Contact sessions: Students should attend the online lectures as per the schedule provided on the Elearn portal. Evaluation Guidelines: 1. EC-1 consists of two Assignments and three Quizzes. Students will attempt quizzes through the course pages on the Elearn portal. Announcements will be made on the portal, in a timely manner. 2. For Closed Book tests: No books or reference material of any kind will be permitted. 3. For Open Book exams: Use of books and any printed / written reference material (filed or bound) is permitted. However, loose sheets of paper will not be allowed. Use of calculators is permitted in all exams. Laptops/Mobiles of any kind are not allowed. Exchange of any material is not allowed. 4. If a student is unable to appear for the Regular Test/Exam due to genuine exigencies, the student should follow the procedure to apply for the Make-Up Test/Exam which will be made available on the Elearn portal. The Make-Up Test/Exam will be conducted only at selected exam centres on the dates to be announced later. It shall be the responsibility of the individual student to be regular in maintaining the self study schedule as given in the course handout, attend the online lectures, and take all the prescribed evaluation components such as Assignment/Quiz, Mid-Semester Test and Comprehensive Exam according to the evaluation scheme provided in the handout. ***...