Report OF Bounce Fitness WHS Policies AND Procedures A1-A2 Improvements IN Health AND Safety OF Employees AT WORK THAT CAN BE MADE PDF

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Report of Bounce Fitness WHS Policies and procedures...

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A1 REPORT 60420_12_A1_Bocchini There are a number of benefits to keeping strong workplace safety documentation in place as a business. Not only does safety documentation ensure that you can demonstrate compliance with health and safety legislation, it can also save you and your team a great deal of time and frustration. Regardless of the type and extent of health and safety documentation that you have available in your workplace, keeping it readily accessible to your workers is of paramount importance. If people can, and do, access relevant and current safety documentation this supports your legislative compliance. Additionally, easy access to documentation for workers, supervisors and managers will improve workplace efficiency. When you roll out standardised and consistent training on the relevant workplace safety procedures, your ability to streamline and tighten your operations and output improves. So not only should you think about making the documentation accessible, but also think about how you communicate it. Training sessions, team meetings, or a quick stand-up meeting at the beginning of every month. Consistent with Australian and International Standards, best practice for managing safety documentation is with version control and periodic reviews. Documentation should be established with a revision period in mind (e.g. two or three times yearly) and should be marked with dates or version numbers for tracking purposes and ease of administration. It’s important to remember that whilst periodic reviews should occur on a regular basis appropriate to your needs, they should also occur when major changes occur in your organisation. Such changes might be new business operations, unexpected periods of growth, shifts in staffing or job functions, or changes in management. Work health and safety laws in Australia require employers to provide a safe working environment for all their employees. Going above and beyond by enhancing the health and safety of your workplace can bring about increased productivity and employee retention, reduced healthcare costs, and an overall improvement to your bottom line. Below things that can help:     

Provide training Encourage open communication Keep all emergency exits clear Emphasise the importance of managing stress and mental health: There are several benefits of assessing and managing risks

Consistent application and enforcement of workplace policies is the responsibility of the managers which should: 1. Publish workplace polices within your employee handbook and revise your handbook as necessary, at least once each year. Distribute copies of revised handbooks to employees and require a signed acknowledgment form from employees indicating receipt and understanding of the policies contained in the handbook. 2. Post policies related to fair employment practices and workplace safety throughout the workplace in common areas such as employee break rooms, locker rooms and at employee entrances and exits. Insert policy reminders in employee communications such as open

enrolment packets and pay checks when you need to inform employees of immediate changes to policies. 3. Provide training to supervisors and managers on workplace policies and designate mandatory training on policies regarding equal employment opportunity to avoid potential supervisor liability for allegations of unfair employment practices. Check with the U.S. Equal Employment Opportunity Commission concerning recommended policies and guidance on supervisor liability. 4. Construct disciplinary review and corrective action forms that contain a comprehensive list of policies and consequences for violations. Ensure that supervisors and managers understand when to issue disciplinary reviews or corrective action. Instruct company leadership to seek the assistance of human resources staff whenever they are unsure about how or when to administer employee discipline. Establish guidelines for human resources staff in assisting supervisors and managers. For example, ensure than human resources staff knows the importance and correct application of workplace policies. 5. Train supervisors and managers how to apply workplace policies in a fair and consistent manner, without regard to non-job-related characteristics such as race, colour, national origin, sex and religion. Make sure they understand subjective interpretation of workplace policies and how to avoid improper application of policies. For example, steer managers away from inconsistent practices such as issuing corrective action for employees with borderline performance ratings who are late to work and not issuing corrective action for employees who otherwise have high performance ratings when they are tardy. 6. Explain workplace policies to every group of new hires during orientation. Encourage employee questions to clarify any questions about the policies or the application of policies. Describe the process employees should follow when they witness inconsistent application of workplace policies. Discourage employees from reporting mere presumption of inconsistent application of workplace policies and instead require them to have concrete evidence that supports any complaint about the incorrect interpretation of the employer’s policies.

A2 60420_12_A2_Bocchini WHAT IS CONTINUOUS IMPROVEMENT? Continuous improvement is the ongoing effort a business makes to improve safety, while at the same time improving its products, services and processes. Continuous improvement is a crucial consideration when implementing or further developing an effective Safety Management System (SMS). Your business can continuously improve its safety management by recognising the difference between managing safety and leading safety. Managing safety gets things done, but leading safety places more emphasis on showing employees why safety matters and why they should get involved in ensuring your transport activities are conducted safely. Continuous improvement within an SMS focuses on the way things are done. It uses information you gain from your employees and safety assurance activities (including investigations, reviews and audits) to identify areas in your SMS that could be improved. Improvements to your SMS can align with the commitment from your leadership team and the shared knowledge and understanding of everyone in your business that they have a responsibility to work safely.

It’s important to continuously improve safety within your business to ensure your SMS remains effective and relevant and assists you to achieve your safety objectives. Continuous improvement also encourages employees to have a say, which can help solve problems and increase the safety and efficiency of your workplace and processes. Letting your employees know their involvement in safety and their ideas for improvement are important can give them a sense of pride and accomplishment and a greater sense of belonging to your business. A business that always considers continuous improvement is making a conscious commitment to improve the business and its safety outcomes. Businesses that actively look for ways to enhance safety are encouraging employees and managers to improve upon existing processes and try something better. A business that looks to continuously improve always believes there is something that can be done to further enhance the safety of its transport activities. Improvement starts with executives and managers exercising safety leadership and integrating your SMS into your normal business activities, rather than treating safety as a separate function. When a problem or incident occurs, you should see it as an opportunity to learn and improve your processes to prevent a recurrence. You can also encourage your employees by giving them the authority to solve problems, which should make your workforce more versatile and better able to deliver improved safety outcomes.

WHAT IS THE PDCA MODEL FOR REVIEWING PROCESSES? PDCA (Plan-Do-Check-Act) is an iterative, four-stage approach for continually improving processes, products or services, and for resolving problems. It involves systematically testing possible solutions, assessing the results, and implementing the ones that have shown to work. It is based on the scientific method of problem-solving and was popularized by Dr W. Edwards Deming, who is considered by many to be the father of modern quality control. The PDCA Cycle provides a simple and effective approach for solving problems and managing change. It enables businesses to develop hypotheses about what needs to change, test these hypotheses in a continuous feedback loop, and gain valuable learning and knowledge. It promotes testing improvements on a small scale before updating company-wide procedures and work methods. The PDCA cycle consists of four components: Plan – Identify the problem, collect relevant data, and understand the problem's root cause, develop hypotheses about what the issues may be, and decide which one to test. Do – Develop and implement a solution; decide upon a measurement to gauge its effectiveness, test the potential solution, and measure the results. Check – Confirm the results through before-and-after data comparison. Study the result, measure effectiveness, and decide whether the hypothesis is supported or not. Act – Document the results, inform others about process changes, and make recommendations for the future PDCA cycles. If the solution was successful, implement it. If not, tackle the next problem and repeat the PDCA cycle again.

HOW CAN IT BE USED TO REVIEW A COMPANY’S WHSMS? This health and safety problem managing and solving model is a continual improvement cycle. It aims to achieve a better balance between the behavioural and systems aspects of health and safety management. The PDCA model is relevant to any part of health and safety whether we are looking at incorporating a Health and Safety Management system such as ISO 45001, or in to our day-to-day work. It enables you to identify the critical actions required in each aspect of the Plan - Do - Check - Act cycle. It helps your organization to maintain a safe and healthy workplace environment, operate following the latest HSE legislations and accelerate your health and safety career.

Sources: https://www.comcare.gov.au/about/forms-publications/documents/publications/safety/work-health-andsafety-barriers-and-remedies.pdf https://theleanway.net/the-continuous-improvement-cycle-pdca https://www.astutis.com/blog/business/plan-do-check-act-to-manage-safety...