Samenvatting-Insurance-professional PDF

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Samenvatting Engels: Insurance 1 . Uni t 1 Buildings insurance

Gebouwverzekering

Car insurance

Autoverzekering

Critical illness insurance

Ziekteverzekering

Health insurance

Hospitalisatieverzekering

Household contents insurance

Inboedelverzekering

Liability insurance

Aansprakelijkheidsverzekering

Life insurance

Levensverzekering

Insurance principles

Indemnity Subrogation

Utmost good faith

Insurable interest

This means that payment from an insurer fora n insured item is based on the value of the item at the time of loss or damage In Latin, this literally means “to ask in someone else’s name” This means that the insurer has to be able to trust the person taking out insurance to give all the material facts about the risk that is being insured This means that you can only insure against a risk that directly affects you

British insurance Assets

De activa

Companies

Bedrijven

Industry

Industrie

Investments

Een investering

Sector

Sector

Staff

Personeel

Taxes

Belastingen

Job titles 1

Vrijstelling

Subrogatie Te goeder trouw

Verzekerbaar belang

Actuary

Underwriter

Product manager

Compliance officer

Claims handler

Loss adjuster

Uses specialist mathematical and statistical knowledge to calculate, for example, how long policyholders are likely to live Assesses risks and sets appropriate premiums which reflect the likelihood of these risks Researches what customers need and want, then develops new products in line with this Ensures that practices in the company comply with internal and external rules and regulations Interfaces with customers when they have suffered loss or damage, investigates claims, and, if appropriate, indemnifies customers for loss or damage Investigates larger claims and assesses the true value of the loss in question

De actuaris

Verzekeraar, underwriter Een productmanager Interne toezichthouder Schadebehandelaa r

Schade-expert

Describing tasks Comply with a rule

Voldoen aan een regel

Interface with a customer

Interactie met de klant

Assess a risk

Risico inschatten

Suffer a loss

Een verlies lijden

Indemnify a policyholder

Een verzekeringsnemer vergoeden

Calculate a probability

Berekenen van een kans

Tasks Actuarial department

Verzekeringswiskundige

Claims department

Schade-afdeling

Corporate affairs

Risico Hoofdafdeling

Human Resources

Personeelszaken

Legal department

Juridische afdeling

Life insurance

Levensverzekering

Non-life insurance

Niet-leven

Zie boek voor oefening The sentences 2

I work for Securama Biggest insurer in the French market We’re owned by a British insurer I work in the underwriting The underwriting department as a financial underwriting Following up on proposals Which we need before someone can take out insurance I’ve only been working in my current position for four years Mission statement Client

Customer

Enterprise

Business

Trust

Faith

Recognize

Acknowledge

Line up

Align

Unmatched (ongeëvenaard)

Unrivaled

Tailor-made (op maat gemaakt)

Customized (klantsgericht)

Crucial

Vital

Expertise

Know-how

Goals

Objectives

Voc

3

To Benefit

Voordeel halen

To Deliver

Bezorgen

To Enable

Iets mogelijk maken

To Generate

Voortbrengen

To Reduce

Verlagen

To Succeed

Slagen,

To Understand

Begrijpen

Reliability

De betrouwbaarheid

To rely on

Vertrouwen, rekenen op

Dependability

De betrouwbaarheid

Dependable

Betrouwbaar

Trustworthiness

Betrouwbaar

Trustworthy

Betrouwbaar

Honesty

De eerlijkheid

Honest

Eerlijk zijn

Fairness

De eerlijkheid

Fairly

Eerlijk

Responsibility

De verantwoordelijkheid

Responsible

Excellence

De uitstekendheid

Excellent

Betrouwbaar, verantwoordelijk Zeer goed, geweldig

Openness

De openheid, ontvankelijkheid

Open

Open zijn

2 . Uni t 2 Adjuster

Vrijstelling

Exceed

Overschrijden

Adhere to

Zich houden aan

To behave according to a rule

Fraud

Fraude

Distribution channel

Distributiekanaal

Recovery

Recuperatie

The act of lying to collect money to which you have no right The various ways in which an insurer can sell its products and services After insurer pays out on a claim that was the fault of another party, it will try to get back from the other party’s insurer any money it or its policyholder has paid out

Disclose

Onthullen, bekendmaken

4

A professional employed by an insurance company to decide how much should be paid to people who make a claim To go beyond what the rules say you are allowed to do

To make something known

Exclude

Uitsluiten

Loading

Toeslag

Misrepresentation

Valse uitleg

Omission

Weglaten

Proposer

Voorsteller

Utmost good faith

Te goeder trouw

Deliberately not covering something, for example, the risk of a certain illness An adjustment to a premium to reflect a higher risk or other expenses Deliberately giving wrong information Not including relevant information when taking out an insurance policy A person who wishes to purchase insurance A legal principle meaning that all parties to a contract have to be honest with each other

Non-disclosure (= niet openbaarmaking) Innocent

Onschuldig

Negligent

Onopzettelijk

Deliberate

Opzettelijk, doelbewust

The customer acted honestly and reasonably. Any reasonable person would have concluded that the information which was not disclosed was not relevant to the insurer The non-disclosure resulted from the customer not taking enough care. This could have been due to an understandable oversight, an accidental mistake. Any reasonable person would have known that the information given was incomplete It is very likely that the customer knew that the information they gave was incorrect because it was incomplete

Insurer’s intranet (= Privat network) Approve

Formeel akkoord gaan, goedkeuren

Claims approval authority

Schaderegelaar

Damage

Schade

Manage

Beheren, leiden

Paperwork

Papierwerk

Repairs

Vergoeden

Settle

In orde brengen, regelen

Condition

De lichamelijke toestand, aandoening

Decline

Afwijzen

Made a claim on

Claim maken op

5

Refer

Verwijzen naar

Settle

Afhandelen, regelen

Submit

Voorleggen

Take out

Verwijderen, afsluiten

3 . Uni t 3 Trustworthy

Betrouwbaar

Well-informed

Goed ingelicht

Honest

Eerlijk

Persuasive

Overtuigend

Down-to-earth

Met beide voeten op de grond

Sincere

Eerlijk, oprecht

Genuine

Oprecht, eerlijk

Believable

Overtuigend, geloofwaardig

Practical, sensible

Eerlijk

Ethical, honorable

Ethisch, eervol

Truthful

Eerlijk

Knowledgeable

Goed geïnformeerd

Trustworthy

Ethical, honorable

Well-informed

Knowledgeable

Honest

Truthful

Persuasive

Convincing, believable

Down-to-earth

Practical, sensible

Sincere

Genuine

Voc Bancassurance

6

Bankverzekeren

Tied agent

Verbonden agent

Direct sales

Rechtstreekse verkoop

Broker

Makelaar, tussenpersoon

Independent financial adviser

Zelfstandige financieel adviseur

Multi-tied agent/ adviser

Meervoudige gebonden agent

Bancassurance Tied agent Direct sales

Broker

Independent financial adviser Multi-tied agent/ adviser

It involves selling insurance and other financial services via banks They are professional advisers but can only give advice about and recommend products from the provider they work for If you know exactly what you want an have fairly simple requirements (Ethias) This adviser is an independent agent who representing you, rather than the insurance company and tries to find you the best policy by shopping around and comparing products They are professionals who give impartial advice about financial products and are not associated with any one company THey are allowed to recommend products from a limited selection of providers, rather than just one

Advice

Advies, raad

To advise

Informeren, adviseren, aanraden

Adviser

Adviseur

To consult

Raadplegen

Consultation

Vergadering, overleg, raadpleging

Technical terms Contribution

Bijdrage, inbreng

They money paid into a pension fund

Incentive

Something that encourages you to work harder

Provider

Stimulans, aanmoedingspremie Ronde som, bedrag ineens Aanbieder

Commission

Commissieloon

Money paid to a person or organization based on the value of the goods they have sold or the services they have provided

Administration costs

Administratiekosten

The costs associated with managing a financial

Lump sum

7

An amount of money paid in a single payment A company or person that offers a service

Products chargers

Product kosten

Acquisition costs

Verwervingskosten

Premium

Premie

product that aren’t directly related to selling it The part of a premium that pays for buying a product Money spent by an insurer to get new business, usually made up of administration costs and commission Money a customer pays to the insurance company in return for coverage

Similar meaning Long and drawn-out (lang en moeizaam)

Time-consuming

Give up

waive

Situation

Circumstance

More regulated

Strickter

Suitable

appropriate

Waive Afstand doen Time-consuming Tijdrovend Suitable Gepast, passend

4 . Uni t 5 Houses A terraced house

Rijwoning

A detached house

Vrijstaand huis

A semi-detached house

Halfopen bebouwing

An apartment

Appartement

A cottage

Plattelandshuisje, zomerhuisje

Household insurance policy Accommodation

8

Woonruimte, onderdak

Attempted

Een poging

Consecutive

Opeenvolgende

Damage

Schade

Goods

Goederen

High risk

Hoog risico

Inclusive

Inclusief

Personal

Persoonlijk

Definitions Wear-and-tear

Slijtage

Damage that is caused by continuous use over a long period of time Sheets, towels, and cloth used around the house An amount that is taken off the value of a claim Compensation for losses or damage

Household linen

Huishoudlinnen

Excess

Vrijstelling

Indemnity policy

Schadeverzekering

Depreciation

Afschrijving, waardevermindering

Reduction in the value of an item over time

Peace of mind

Gemoedsrust

The feeling of being calm and not needing to worry

Household insurance policy Break-in

Inbreken

To break into

Indringen, binnendringen in een huis

Burglar

Een inbreker

Burglary

Een inbraak

To burgle

Inbreken, stelen bij

To steal

Stelen, ontvreemden

5 . Uni t 6 Loyalty penalty

Getrouwheidspremie

Compulsory forms of insurance

Verplichte verzekering

9

Third party

De derde partij

Bodily injury

Lichamelijke letsels

Third party liability

Aansprakelijkheid tvo derden

No-claim bonus

Premiereductie indien geen claim

Fault-free drivers

Onberispelijke chauffeurs

Comprehensive

Omvangrijk

Act of nature

Natuurinvloeden

Collision

Aanrijding, botsing

Legal assistance

Rechtsbijstand

Upper-price brackets

Hogere prijsklasse

To be eligible for

In aanmerking komen

Brokerages

Makelaars

Diplomatic clause

Clausule

A refund

Een terugbetaling

To expire

Vervallen, verstrijken

Counterparts

Soortgenoten

An expatriate

Tijdelijke resident

Certificate of conformity

Gelijkvormigheidsattest

Technical inspection

Technische inspectie

TI station

Autokeuringsstation

The immatriculation

Registratiedienst

To affix

Aanbrengen

6 . I nt r o d u c t i o nt oi n s u r a n c e A premium

Verzekeringspremie

Household contents

Inboedel

Motor insurance

Autoverzekering

Insurance company

Verzekeringsmaatschappij

10

Broker

Makelaar

Effect (take out)

Afsluiten

Brokerage

Makelaarsloon

Insurant

Verzekeringnemer

Claim on

Aanspraak maken op

Compensation

Schadevergoeding

Damages

Schade

The loss incurred

Opgelopen schade

Insurer

Verzekeraar

To Indemnify

Schade vergoeden

Indemnification

Schadevergoeding

Indemnity

Schadevergoeding

Assessor

Schade-expert

Loss adjuster

Schade-expert

To Assess

Schade vaststellen

To settle

Vereffenen

Insurance Ombudsman

Ombudsman voor verzekeringen

Affiliated to

Aangesloten bij

Insurance Ombudsman Scheme

Stelsel

To Reach deadlock

In een impasse geraken, niet verder geraken

Awards

Vergoedingsuitkeringen

Complainants

Wie klacht indient

Outcome

Resultaat

Motor cover

Motorrijtuigenverzekeringen

Househould cover

Inboedelverzekering

To value To make a valuation

Taxeren, waarde schatten

Surveyor

Verzekeringsexpert, schatter

11

7 . Hou s e h o l di n s u r a n c e A tenant

De huurder

The landlord

De eigenaar

To be liable

Aansprakelijk zijn

The lease

Het huurcontract

The presumption

Het wettelijke vermoeden

Bears on him

Hoog risico

Under the law

Inclusief

To be answerable

Persoonlijk

The limit

Tot het maximum

Third party liability

Aansprakelijkheid tgo derden

Congestion of the pavements

Ophoping op het voetpad

Loss of rent

Huurderving

12...