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BA 342 Syllabus SP19

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BA 342 – Responsible Leadership in Business Global Business Leadership Competencies: Ethics – Sustainability – Diversity – Corporate Social Responsibility Spring Semester – 2019 Smeal College Honor Code: https://www.smeal.psu.edu/integrity/ We, the Smeal College of Business Community, aspire to the highest ethical standards and will hold each other accountable to them. We will not engage in any action that is improper or that creates the appearance of impropriety in our academic lives, and we intend to hold to this standard in our future careers.

Note: No Electronic Devices Allowed During Class Time! Meeting Times: Tuesday/Thursday 102 Forum Section 001, 10:35 AM – 11:50 AM Section 002, 12:05 PM – 1:20 PM

Professor R. Johnson

Professor Johnson’s Office Hours

Office: 418 Business Building Phone: 814-863-6695 Email: [email protected]

Tuesday/Thursday 3:30–5:30 PM

Teaching Assistants Office: 410A Business Building Section 001 (10:35–11:50 AM) Section 002 (12:05–1:20 PM) Cece Minnick, [email protected] Acadia Wilkins, [email protected]

Morgan Hughes, [email protected] Rimaz Yousif, [email protected]

Course Administrative Manager Ms. Elizabeth Price is our BA 342 Course Manager. She will assist you with all technical course questions (gradebook, assignments, clickers, etc.). Elizabeth Price’s Office Hours Elizabeth Price, [email protected] Office: 403A Business Building Tuesday/Wednesday 3:00–4:30 PM

Required Materials: - Textbook: Carroll, Archie B., Brown, Jill, and Buchholtz, Ann K. (2018). Business & Society: Ethics, Sustainability & Stakeholder Management (10th ed.) Cengage Learning. - Course Packet: Johnson, Professor R. (SP19). BA 342 Leadership Competencies – Responsibility: Corporate Social Responsibility, Ethics, Diversity & Sustainability. Contains all course information & guided notes for each module (Power Points and Lined Notes Pages for each class). (Note: Professor Johnson has waived any royalty payment for this packet – helps keep cost low.) - Clicker (iClicker remote): We will use the iClicker audience response system for class feedback, participation/attendance and in-class assessments. No other device (e.g., smartphone, laptop, etc.) can be substituted for an iClicker in this class. - Readings/Videos/Online: Throughout the semester we will post additional material on Canvas to support daily topics.

Professor R. Johnson (Spring 2019)

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Instructor Expectations and Class Preparation In a large class you’re tempted to sit back and become an observer. About 50% of the material we will cover is in the book – the other 50% will come from class. There is a clear benefit from hearing class explanations and discussions (shows up on exam and final grade performance). On Canvas, under “Modules,” you will find assigned readings (text or articles) for each class period listed by week. Our assumption is that you always read the material prior to attending class. Studies show that those who read materials before class take better notes that result in better performance on exams.

BA 342 Course Overview A Focus on Responsibility & Responsible Leadership: BA 342 is a leadership competencies course for current and aspiring business professionals. These competencies are ethical decision-making, corporate social responsibility, sustainability and diversity. Over the course of the semester you’ll find that these topics will impact you from interviewing for an internship, to working on that first job, to taking on your first managerial role, to becoming a senior leader for an organization.

A single word will drive our entire class: “Responsibility” In each of the leadership competencies you’ll find the underlying principle of personal responsibility. Note: We are in a terminology time of change today as more and more companies are putting “Corporate Social Responsibility” & “Diversity” under the rubric of “Sustainability” (I will address this in class). The term “Ethics” stands alone in its usage in the corporate world. Let’s consider the topics driving this course.

Ethics and Ethical Decision-Making: In this module of classes we will play “PONG”; yea, that’s right “PONG.” Ethics begins and, in many cases, ends with the “personal” or “P.” Where things go right, where things go wrong, you will always find people. But then ethics is “organizational” or “O.” As we begin to work in our jobs we find that the organization has principles and norms everyone is expected to follow. Thus leaders (people) will set an ethical culture that impacts the organization. Thirdly, ethics is “national” or “N.” While many nations will have similar protocols (hyper-norms), you will find differences, and thus people in organizations must understand ethics from a national perspective. Lastly, ethics is “global” or “G.” A multi-national corporation, operating around the world, will find that a challenge is to promote their own ethical protocols in the context of other cultures. Thus we will learn to play “PONG.” Note: We will talk about both positive and negative examples that people in business have experienced. And, we will look at classic ethical models to assist us in understanding how decisions are made.

Sustainability: In this section, we will work through current approaches to sustainability. Many people hear this term and think about how to maintain the sustainability of their business model. While that is one definition for the term today, the meaning for companies is quite different. Today we are talking about looking at a business with a social, economic and environmental focus. Many people refer to this as the triple bottom line (people, profit and planet). We will look at what companies are doing in the sustainability space today. That includes looking at the environmental aspects of a business (waste, water and energy, for example). In addition, in this module and our CSR module we will look at the social role a business performs. And, we will consider the role each business function plays in a corporation’s sustainability initiatives.

Diversity & Inclusion: We will talk about diversity & inclusion from both a social and a business perspective. All of us must learn to lead in a diverse world, both in the US and globally. In BA 342 we will develop a past, present and future focus to understanding diversity as it is practiced in the United States. We will explore issues and opportunities presented by diversity and learn how to explain a clear business case for diversity. Corporate Social Responsibility (CSR): In the final module we will talk about a corporation as a citizen of the societies in which it operates. No company does business in a vacuum. They compete for resources (materials, employees, customers, etc.) in a society where others compete for those resources. Competition for resources, or how those resources are allocated and managed, comes from other businesses and industries, governments (laws and regulations), non-governmental organizations and communities. These and other stakeholders have a say in Professor R. Johnson (Spring 2019)

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what happens to a corporation and their shareholders. We will explore how companies are organized, the impact of stakeholders and how we work with stakeholders and what you as a leader must know to work well with these groups as a “Stakeholder Corporation.”

Why BA 342 is a Core Smeal Course The Corporate World: Search the website of any Fortune 1000 company for our BA 342 competencies, and you’ll find a wealth of information. Recruiters say that a solid understanding of these leadership competencies will make a candidate stand out in the hiring process (talk about this course in any interview). Today, newly hired professionals routinely find themselves involved in projects around these competency areas early in their careers. Managers will find that part of their performance evaluation will include all of our 342 topics and senior leaders consider them critical success factors for the future. Professional Associations (connected to majors and careers): Smeal students (all majors), as well as practicing managers, will belong to professional associations. In every case, associations have codes of conduct that address social responsibility and ethics and guidelines addressing sustainability and diversity. Consider the Association for Financial Professionals (Finance), American Marketing Association (Marketing), American Management Association (Management), American Institute of CPAs (Accounting), Institute for Supply Management (Supply Chain & Information Systems), National Association of Realtors (Risk Mgmt.) and others. Smeal College of Business: While at Smeal you’ll find that the Honor Code is not just looked at and forgotten. In the Smeal Strategic Plan, honor and integrity is considered a critical learning element. You’ll hear about and find practiced all elements of this code (including in BA 342). In addition, the Smeal Sustainability Council is actively working to ensure that all Smeal students understand how large a part sustainability plays today in the corporate world. In fact, Penn State has completed a University-wide Sustainability Strategic Plan and Smeal faculty are part of that group. Lastly, many Smeal faculty are doing cutting-edge, published research around all of our BA 342 topics, providing us a rich learning resource to pull from. Smeal Majors: Finance, Marketing, Supply Chain & Information Systems, Accounting, Management and Organization, Corporate Innovation and Entrepreneurship, Management Information Systems and Risk Management. In every major you’ll find Smeal faculty including discussions around the BA 342 topics from the perspective of their discipline. In all of your 301 core courses and freshman seminar, these topics were introduced. These leadership competencies are so important that you’ll find them woven like a tying thread throughout your entire Smeal experience. And, that thread is getting stronger each and every year. The American Association of Collegiate Schools of Business (AACSB): At a major University such as Penn State, students usually don’t concern themselves with how their University or College is accredited. It is assumed the highest accreditation is in place. In the Smeal College of Business that is, indeed, the case. But, something interesting that applies to BA 342 is that the AACSB’s accreditation guidelines have specifically listed topics around integrity, honor, corporate responsibility and sustainability as learning goals. BA 342 is one of the components designed to give you what both education and industry expect of you.

Teaching Assistants (TAs) The TAs are a critical component of the BA 342 Teaching Team. They will hold office hours or meet with you by appointment. In addition, they will meet with Professor Johnson routinely on all aspects of the class. You’ll find them quite helpful as you prepare for the exams. All are top Smeal students. Get to know them – they can help.

Communication with the Teaching Team Professor R. Johnson (Spring 2019)

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Email Preferred—Please include “BA 342” in your subject line. Email is the preferred contact method. The Teaching Team will only respond to email from students using their Penn State (psu.edu) addresses. Email one of the TAs your question first; if they cannot answer, they will direct you to the Course Manager, Elizabeth Price, or to Professor Johnson. However, Professor Johnson wants to get to you know you, so be sure to introduce yourself in class or visit him during office hours!

Questions

Where You Get Answers

Clicker Technical Issues Clicker Registration/Data Course Procedures Drop/Add Exams (final exam conflicts)

Exams (make-up exam requests) Exams (scores, review) Office Hours (times/locations)

Contact Penn State’s IT Service Desk, 814-865-4357 (if clicker does not work or registers red lights only), or email [email protected] Email Elizabeth Price, Course Manager, [email protected] Canvas, TAs, Course Manager Elizabeth Price or Professor Johnson Smeal Business Core Office, 202 Business Bldg., 814-865-2673, [email protected] Final exams for BA 342 cannot be made up or scheduled on a different day; you may wish to file for a conflict in one of your other courses. In advance: At least one week before exam, contact Smeal Business Core Office, [email protected], 202 Business Building, 814-865-2673. Day of: For exam-day emergencies, email [email protected] or call 814865-2673 (do NOT contact a member of the Teaching Team). Canvas Gradebook, Professor Johnson or Course Manager Elizabeth Price Canvas and Syllabus; also posted on doors of 418, 410A, and 403A Business Building

See next page for detailed class schedule.

Professor R. Johnson (Spring 2019)

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BA 342 Spring 2019 Class Schedule Module #1 – Ethical Decision-Making Tu 1/8 Thurs 1/10 Tu 1/15 Thurs 1/17 Tu 1/22 Thurs 1/24 Tu 1/29 Thurs 1/31 Tu 2/5 Thurs 2/7

Introduction to Responsibility Res. Continued & Semester Game Plan Ethics – Introduction to Ethics Ethics – Ethical Decision-Making Ethics – Bus. Environment (chapter[ch]#7) Ethics – Ethical Approaches (ch#7) Ethics – Personal Ethics (ch#8) Ethics – Ethics & Corp. Culture (ch#8) Ethics – Ethics & Technology (ch#9) Ethics – Ethics & Technology (ch#9)

Monday, 2/11 Module #1 Exam #1 Module #2 – Sustainability, Diversity & Government Tu

2/12*

Thurs 2/14 Tu 2/19 Thurs 2/21 Tu 2/26 Thurs 2/28 3/3–3/9 Tu 3/12 Thurs 3/14 Tu 3/19 Thurs 3/21

No In-Person Class* Sustainability – Foundations Part I (ch#15) Also, Read Government (ch#11, #12) Sustainability – Foundations Part I Sustainability – Foundations Part II Sustainability – Foundations Part II Sustainability – Guest TBA No Class – Spring Break Diversity – Foundations I (ch#19) Diversity – Foundations II Diversity – Business Case Diversity – Business Case

Monday, 3/25 Module #2 Exam #2 Module #3 – Corporate Social Responsibility Tu 3/26* Thurs 3/28 Tu 4/2 Thurs 4/4 Tu 4/9 Thurs 4/11 Tu 4/16 Thurs 4/18 Tu 4/23 Thurs 4/25

No In-Person Class* Corporate Social Res & Stakeholders Corp Social Res (ch#2, #3) Corp Social Res (ch#2, #3) CSR – Consumer Stakeholder (ch#13, #14) CSR – Consumer Stakeholder CSR – Employee Stakeholder (ch#17, #18) CSR – Employee Stakeholder CSR – Employee Stakeholder No Class – Study for Final Exam

Finals Week (date TBA by the University Registrar’s Office) Module #3 Exam #3 *Note: Online Screencast Classes will take the place of these two in-person classes (note that the final exam, administered during finals week, will take the place of the 4/25 in-person class). In a “screencast,” you’ll see Professor Johnson’s PowerPoint slides and hear his voiced instruction, just as if you were seated in a live class. You will watch on your laptop or other internet-connected device at your convenience during the screencast’s viewing availability. More information will be made available in Canvas as necessary.

Professor R. Johnson (Spring 2019)

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Grading: Assignment

Points

Exam #1 (Ethical Decision-Making) Exam #2 (Sustainability, Diversity & Government) Exam #3 (CSR) (finals week; date TBA) Pop Quizzes (random; in class using iClickers) Ethics Project (details to be provided in class and via Canvas) Sustainability Project (details to be provided in class and via Canvas) Diversity Project (details to be provided in class and via Canvas) Social Responsibility Project (details to be provided in class and via Canvas) Professor-Directed Points Total Optional Extra Credit for Participation

270 270 270 30 35 35 35 35 20 1000 points Additional 30 Points Possible

Grade Valuations: We use standard Penn State grade valuations for BA 342 (see below). For example, if you have scored a 92.9%, you have earned an A-. A 93-100% 4.00

A90-92% 3.67

B+ 87-89% 3.33

B 83-86% 3.00

B80-82% 2.67

C+ 77-79% 2.33

C 70-76% 2.00

D 60-69% 1.00

F...