Training manual template 01 for students PDF

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TRAINING MANUAL TEMPLATE

TRAINING MANUAL TEMPLATE Company Name

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Sample Group Training Pty Ltd 111 Sample Street (PO Box 222) SAMPLE TOWN NSW 0001

Ph: 9111 1111 Fax: 9222 2222 Email: [email protected] Company website: www.samplegrouptraining.com.au

Sample Group Training Pty Ltd

PURPOSE OF THE MANUAL Company Manual

Manual Layout

SECTION 1: OUR COMPANY 1.1

Introduction

1.2

Company Background

SECTION 2: OUR VISION AND MISSION 2.1

Vision DRAFT

2.2

Mission

2.3

Quality Management

2.4

Code of Ethics

Our Customers Our People Our Community .

Company Manual

Page |1

Sample Group Training Pty Ltd

2.5

Code of Practice

2.6

Legislative and Regulatory Requirements

Access and Equity Occupational Health and Safety Workers Compensation Rehabilitation Child Protection The National Employment Standards

2.7

External Monitoring

Sample Group Training makes contact with our apprentices and trainees, their off-the-job training provider and their host employer or representative, at least once each quarter. The aim is to provide employees with regular constructive feedback on their performance and to create a framework for open discussion between the employee the host employer and Sample Group Training. This contact also provides an opportunity to carry out safety assessment and monitoring of the work area.

DRAFT

Company Manual

Page |2

Sample Group Training Pty Ltd

SECTION 3: COMPANY MANAGEMENT 3.1

Directors

3.2

Organisational Structure Sample GROUP TRAINING ORGANISATIONAL CHART

Business Unit 2 Wagga Group Training Manager Field Officers Administration

Board of Directors

Company Manual

Business Unit 1 Sydney Group Training Manager H R Officer Field Officers Sales Representative Administration

General Manager

Assistant General Manager

Administration Unit Accountant Payroll Officer Credit Officer Receptionist

DRAFT

Business Unit 3 Contracted Labour Division Manager Sales Representative

Business Unit 4 North Coast Group Training Manager Field Officer Administration

Page |3

Sample Group Training Pty Ltd

3.3

Responsibilities and Authorities

Organisation

3.4

Management System Review

Input Output

3.5

System Structure

General Management System Control

3.6

Business Planning and Marketing

3.7

Financial Management

SECTION 4: ADMINISTRATION 4.1

Human Resources (Company Staff and Contractors)

4.2

Staff Recruitment/Induction/Development

4.3

Records Management

4.4

Invoicing

4.5

Purchasing

DRAFT

Purchase Orders/Requisitions

4.6

Payroll

4.7

Vehicle Fleet Management

4.8

Internet/E-mail Use

4.9

Internal Audits

Company Manual

Page |4

Sample Group Training Pty Ltd

SECTION 5: PRODUCTS AND SERVICES DELIVERY 5.1

Sourcing and Selection of Host Employers

5.2

Recruitment and Selection of Apprentices/Trainees

5.3

Signing Up of Apprentices/Trainees

5.4

Induction of Apprentices/Trainees

5.5

Monitoring and Pastoral Care

5.6

Rotations

5.7

Suspensions and Cancellations

5.8

Client Feedback and Complaints Handling

5.9

Data Analysis

5.10 System Problems and Improvements

SECTION 6: DOCUMENTATION DRAFT

6.1

Company Manual Issue and Document Control

Master List of Internal Documents Description

Version No.

Date

Quality System Company Manual Staff Handbook Apprentice/Trainee Handbook Host Employer Handbook Code of Conduct Interview template Equal Employment and Opportunity Policy DET reports Workcover Regulations and Acts

AUTHORISED BY: _____________________________

Company Manual

Date:________________

Page |5...