WileyPlus Test Bank PDF

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Wiley Plus Test Bank

Chapter 1 Which of the following is an IT job within an organization? Program Manager System Analyst Network Manager CIO All of these

Global outsourcing helps an organization to: find the best person for the job. find more economical resources. implement spatial and temporal flexibility. All of these

Managing information systems in a modern organization is challenging because: the systems are very expensive to acquire, operate, and maintain. Both of the following are correct: the systems are very expensive to acquire, operate, and maintain; and the systems are critical to the organization’s operations. Both of the following are correct: the systems are very expensive to acquire, operate, and maintain; and the systems are easily replaced. the systems are critical to the organization’s operations. the systems are easily replaced.

The core capabilities of computer-based information systems include (select all that apply): Quick access to information Staging and processing of large amounts of data Managing people Generating new knowledge High-speed calculations

HR information systems, POM information systems, CRM information systems, and marketing information systems are usually classified as: ERP systems. strategic information systems. transaction processing systems. functional area information systems. None of these

IT affects middle managers by _______________. increasing their opportunities for promotion reducing the number of people who can report to them increasing the number of managers needed in a department increasing their productivity

While information systems, such as transaction processing systems, generate more information for managers to process, other information systems, such as _______, help them analyze this information to make better-informed decisions. electronic commerce systems desktop publication applications office automation systems business intelligence systems

Telepresence systems can help make ___________ a more popular choice for small and medium enterprises. the automation of manual tasks accounting software global outsourcing All of these

Which of the following is a useful, cost-effective, hands-on, and safe teaching tool in the medical field? Simulation environments Medical robots Videoconferencing All of these

Chapter 2 Decisions about hardware focus on which of the following factors? Appropriateness for the task Speed Cost All of the above

Communication technologies provide for the flow of data from external computer networks to the CPU and vice versa.

True The decision to invest in the latest computer hardware is: always a good idea. the only way to stay competitive. largely dependent on the industry the company operates in. All of these

Which of the following contribute(s) to the new challenges for organizations to manage how their employees work? Personal portable devices Prevalent Internet connectivity A mobile workforce All of these

To model the weather or simulate nuclear weapons testing, you would most likely use a(n): workstation. mainframe computer. personal computer. supercomputer. active badge.

An example of a computer system designed to accommodate multiple users simultaneously is a ________. wearable computer palmtop

laptop microcomputer mainframe

Mainframes are relatively large computers used by corporations for centralized data processing and maintenance of large databases.

True

Which of the following is not an input device? Keyboard Touch screen Camera Monitor

Source-data automation uses various technologies to input data with minimal human intervention.

True

CPUs can process only _____ data. alphabetical numerical binary encrypted

Computer storage capacity is measured in: ROM bits RAM bytes Registers in the CPU store large amounts of data and instructions for long periods of time.

False

Chapter 3 Open-source software is less reliable than proprietary software.

False

It is legal to make multiple copies of copyright software as long as you paid for one copy.

False

Open systems refers to a model of computer products—hardware, operating systems, and application software—that enable any computing device to be seamlessly connected to and interact with any other computing device.

True

The set of computer programs used to manage hardware resources is called: systems software. personal application software. Microsoft Office Suite. general software. application software.

The _______ allows users to exert direct control of icons on the computer screen. graphical user interface plug-and-play operating system systems software application software

Microsoft Windows and Mac OS X are examples of: systems software. application software. operating systems. graphical user interface. plug-and-play.

A social interface is a user interface that guides the user through computer applications by using cartoon-like characters, graphics, animation, and voice commands.

True

Voice-recognition software, although an interesting concept, will not be a reality for a long time to come.

False

Contract software can be purchased, leased, or rented from a vendor that develops programs and sells them to many organizations.

False

Chapter 4 The use of network standards to connect different types of computer networks resulted in ____________. enterprise computing cloud computing mobile computing local area networks

Client/server computing relies heavily on network infrastructures such as LANs.

True

The traditional IT department: owns their hardware, software, and networks. stores all their data off-premise. spends very little on IT infrastructure. None of these

In cloud computing, multiple virtual servers can be created on a single physical server.

True

A public cloud is used exclusively by a single organization.

False

Which of the following is classified as cloud computing? Dropbox Google Docs Office 365 All of these

The cloud service by which customers rent servers and operating systems over the Internet is called: software-as-a-service. desktop-as-a-service. infrastructure-as-a-service. platform-as-a-service.

Enabling groups to work together in ways that were not available previously is called: reducing costs. facilitating collaboration. making individuals more productive. mining insights from data.

All of the following are cloud computing security issues except: privacy. malicious insiders. sensitive data access. users’ technical ability.

Which are concerns with cloud computing? Reliability Criminal use of cloud computing Privacy All of the above. Web services are designed to work on specific devices and platforms and cannot be used universally.

False In a service-oriented architecture (SOA), web services can be reused across an organization in other applications.

True

Chapter 5 The term “digital divide” refers to the gap between: Both of the following: Individuals who have access to information and communication technologies and those who do not; and the IT staff and the other employees who are not IT savvy. Organizations that utilize wireless technologies and those that do not. The IT staff and the other employees who are not IT savvy. Both of the following: Organizations that utilize wireless technologies and those that do not; and individuals who have access to information and communication technologies and those who do not. Individuals who have access to information and communication technologies and those who do not.

In today’s business environment, it is rare for a company not to have a significant Web presence. This trend can be attributed primarily to: Social responsibility. Technological pressures. Government regulations. None of these.

In recent years, companies such as Walmart and Amazon.com have offered streaming videos for rent on their Web sites. This is another example of how new technology has (check all that apply): Increased the threat of substitute products. Decreased the buyer’s bargaining power. Increased the supplier’s bargaining power. Increased the threat of new entrants.

The best known framework for analyzing competitiveness is? Freidman’s ten flatteners. Michael Porter’s competitive forces model. Competitive globalization model. Michael Porter’s value chain model.

Chapter 6 Which of the following are examples of Business Processes? Managing cash receipts. Collecting sales tax. Processing bills of material. Applying healthcare benefits. None of these. All of these.

A(n) ___ is a collection of related activities that produce a product or a service of value to an organization. management technique supply chain business process information system workflow pattern

The goals of business process reengineering are to (check all that apply): Reduce waste. Increase cycle time. Optimize operations. Increase productivity. Increase customer satisfaction.

When comparing BPI initiatives to BPR projects, which of the following statements are true? (Select all that apply) BPI consumes fewer organizational resources BPI is less risky BPI delivers greater performance gains BPI is less costly BPI takes more time

Chapter 7 Which system supports business processes end to end? Management System

Accounting System

Enterprise System

Functional Structure

Document System

Within the financial structure, typical functions or departments found in a modern organization include which of the following? purchasing

operations

internships

finance

marketing

Which processes track the impact on the organization’s finances? Financial accounting processes

Project management processes

Management accounting or controlling processes

Material planning process

Procurement process

Which of the following are components of the procurement process? Warehouse

Purchasing

Sales

Operations

Accounting

Which of the following activities are related to the fulfillment process? Locate Materials

Prepare Shipment

Prepare for Storage

Store Materials

Ship to Customer

What parts of the various functional areas are also part of the project management process? Budgeting

Execution

Settlement

Planning

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products? Material Planning

Procurement Process

Production Process

Fulfillment Process

Lifecycle Data Management

Which process uses historical data and sales forecasts to plan which materials will be procured and produced? Material Planning

Procurement Process

Production Process

Fulfillment Process

Lifecycle Data Management

What steps are involved in the accounting portion of the procurement process? Receiving the materials and the invoice

Creating the purchase requisition and sending payment

Creating and sending the purchase order

Creating the purchase requisition and receiving the materials

Receiving the invoice and sending payment

What is the first step of the production process? Authorize Production

Request Production

Create Product

Receive Finished Goods

Issue Raw Materials

What function does the warehouse perform in the fulfillment process? Prepares and sends the shipment to the customer

Communicates data related to the order to other parts of the organization

Tracks the order

Notifies the customer

None of the above

Which of the following products fall(s) within GBI’s line of business? Deluxe and professional touring bikes

Men and women’s off-road bikes

Motor bikes

Bike accessories

What is true about SAP R/3? Supports a single function or department

Executes every process from start to finish

Consolidates process data in a single database

Enables users to view the status of a process in real time

Chapter 8 A three-tier architecture includes which of the following components? Operating system layer

Data layer

Presentation layer

Application layer

Network layer

Which of the following SAP systems are used to support inter-company processes? SAP SCM

SAP CRM

Production planning (PP) module

Materials management (MM) module

Strategic enterprise management (SEM) module

Which of the following statements concerning transaction data are true? Transaction data represent entities such as customers and vendors.

Transaction data define the structure of an enterprise.

Transaction data are a consequence of the execution of process steps.

Transaction data are constantly changing.

Transaction data change infrequently.

Supply chain management deals with Managing relationships with suppliers

Planning for production demand requirements

Optimizing transportation and logistics for materials

Providing data to help manage sales

Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services? Supply Chain Management

Architecture

Service-Oriented Architecture

Enterprise Resource Planning

None of the above

Which of the following is used to integrate several client-server applications and create enterprise mash-ups, or composite applications? Management System

Accounting System

All of the above

Web Services

Enterprise System

Which of the following terms refers to an organizational element that performs multiple functions and is relevant to several processes? Warehouse

Procurement

Plant

Fulfillment

Lifecycle Data Management

Which term is generally used to describe the ways that users can view and analyze data to help them make decisions and complete their tasks? Reporting

Evaluating

Characteristics

Period Definition

Online Analytic Processing (OLAP)

Which of the following is(are) used to capture specified transaction data in an aggregated and summarized form that enables users to analyze the data as needed. Reporting

Evaluating

Information Structures

Period Definition

Online Analytic Processing (OLAP)

Chapter 9 What organizational element(s) control the entry of accounting data in the vendor master? Company Code

Client and Purchasing Organization Client and Company Code

Purchasing organization

Client

Which of the following are true about storage location? A storage location can only hold material in unrestricted use stock status A plant can have more than one storage location A storage location must be assigned to a plant A client can have more than one storage location A storage location can be assigned to more than one plant

General Data in a vendor master contains all but one of the following: Address Payment terms and methods Search Term Communication Name

Which of the following are master data related to the purchasing process? Material master Purchasing organization Vendor master Customer master Vendor info records

Which of the following are account assignment categories? Asset

Sales order

Project

Order

Cost center

Material documents consist of a header and items section. Which of the following are included in the items section? Movement type Document number Storage location Material number Document date

Which item category would you use to have your vendor ship goods directly to your customer? Consignment Standard Third party

Stock Transfer Transfer posting

A purchase order can be created with reference to which of the following? Purchase order RFQ Sales Order Purchase requisition Purchase info record

Which of the following are consequences of the goods receipt step in the procurement process? The document flow is updated The material master is updated A material document is created The purchase order history is updated An accounting document is created

Which of the following are consequences of the invoice verification step of the procurement process? An accounting document is created The purchase order history is updated G/L accounts are updated A material document is created The sales order is updated

A FI document includes a header and items section. Which of the following data are included in the items section? Document currency Document Number Account Storage location Document date

Which item is in the header of a purchase order? Order quantity Vendor None of the above Delivery date Price

Which of the following facilitates the integration between vendor master data and financial accounting? Material number Accounts receivable number Vendor account number

Reconciliation account Accounts payable number

Standard reporting tools in the transaction system are used to generate which of the following? Picking Lists Online Lists Work Lists None of the above

Purchasing Information Systems is a component of which system? Financial Information Systems Human Resource Information Systems Logistics Information Systems Business Intelligence Systems

Chapter 10 When customers access a website and make purchases, they generate _____. clickstream data Web data hyperlink data tracking cookies information

Data redundancy refers to: storing data in a single central location. sharing data with others. having copies of the same data in multiple locations. All of these

In a relational database, the customer record contains information regarding the customer’s last name. The last name is a(n): primary key

object entity attribute relation

A _____ is a logical grouping of related fields. file database field byte record

In a database, the primary key field is used to _____. identify duplicated data uniquely identify an attribute uniquely identify a record specify an entity create linked lists

Operational data that are constantly updated are stored in: data warehouses. data marts. databases. All of these

NoSQL databases can process both structured and unstructured data.

True

Which of the following are ways for companies to leverage Big Data to gain value? (Select all that apply.) Analyzing less data Segmenting a population to customize actions Providing automated algorithms to support decision-making

Creating transparencies Reducing spending on technical initiatives

The data in a data warehouse have which of the following characteristics? They are typically retained for a defined, but lim...