ABTT111 Reviewer applied business tools and tech PDF

Title	ABTT111 Reviewer applied business tools and tech
Course	Applied Business Tools and Technologies in Hospitality
Institution	Our Lady of Fatima University
Pages	11
File Size	2.2 MB
File Type	PDF
Total Downloads	411
Total Views	512

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Summary

I to Kloud HotelsKloud Hotels is a cloud-powered hotel management system that offers unique features designed to provide ease and convenience in hotel operations and provide greater level of productivity.It simplifies the tasks of managing Hotel Front desk and enables the user to be up-and- running ...

Description

I.Introduction to Kloud Hotels Kloud Hotels is a cloud-powered hotel management system that offers unique features designed to provide ease and convenience in hotel operations and provide greater level of productivity. It simplifies the tasks of managing Hotel Front desk and enables the user to be up-and- running in no time with its familiar browser look-and-feel, revolutionary design, and graphical data manipulation approach. The system provides the hotel with the capability to remember all its patrons through its IntelliSense. A.Kloud Hotels Environment 1.

System Buttons and Functions

2.System Summary

2. Access to Kloud Hotels

5.Cash Terminal

To access cash terminals: go to the Menu button > Cashiering > Cashier Terminals > Click the Key icon to open > input amount on opening adjustment field > Click Open Drawer > Yes Do it > OK

II.Guest Cycle The guest cycle describes the activities that each guest passes by from the moment he/she calls to communicate a reservation inquiry till he/she departs from the hotel. In fact, the guest cycle encompasses 4 different stages:

Develop and Update Industry Knowledge

FRONT OFFICE DEPARTMENT RESPONSIBILITIES

GUESTROOM

Room configuration. Characterize the physical makeup of the guest room

-Room Designation According to Price, Lay-out and Facilities

WORK IN A TEAM ENVIRONMENT

These room rate structure will be computed on the following rate calculation: 1. The Hubbart Formula - Roy Hubbart developed a method to calculate a hotel room rate based on the costs incurred in operating the hotel and a reasonable return on investment for the investors 2. Cost Rate Formula 3. Market Tolerance 4. Shop Around...