banking communication PDF

Title banking communication
Course Communication Research
Institution University of Delhi
Pages 10
File Size 666.6 KB
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MCQ’s FOR

PROMOTION – 2019-20 A Compi Compilation lation by Ba Baroda roda Academ Academy, y, Lucknow (Un (Under der the guidance of Apex Aca Academy, demy, GA GANGHI NGHI NAGAR)

Compilation Team

Anil Kumar- Senior Manager

With

Neeraj Kumar Singh

Question Number Question 1 How many core values are adopted by our Bank ? 2 Most important person in our bank business ……………… We pay additional intt. of _% to Sr. Citizens on 3 domestic term deposits of less than Rs 1 crore Minimum age of customer for registration in Atal 4 Pension Scheme is ....years Menu option for Debit card/Mobile banking and Net 5 banking registration ………. 6 E-Learning Platform of our bank is 7 RuPay Card was launched by ____ 8 Bank of Baroda was established on Our logo, the ‘...........’ is a unique representation of a 9 universal symbol. 10 Name the internet banking facility of our bank ? Rashtriya Ekta Diwas is observed 31 Oct. to 11 commemorate birth anniversary of .... Timing for Baroda Radio broadcasting on Baroda 12 Gurukul is .... Exceptional reports should be generated and checked 13 .......    8        14  ?        “  ” 15        ?

16 ZIAD Stands for

17 RBIA stands for

Answer 1 5

Answer 2 9

Answer 3 6

Answer 4 8

Correct Answers 6

Branch Head

Frontline Staff

HRM Dept. Staff

Customer

Customer

1.00

0.50

0.75

2.00

0.50

21

40

39

18

18

HDCR Baroda Net Academy

BDTM

CWBDF

HDCR

Baroda Academy

Baroda Gurukul

REGPW Baroda Margdarshak

Baroda Gurukul

RBI 20th July, 1918

NPCI 20th July, 1908 Baroda Sun Baroda Connect Sardar Wallabh Bhai Patel @4:30 pm every Friday

GOVT OF INDIA 1st July, 1908 Rising Sun

BANK OF BARODA NPCI 20th July, 1908 21st July, 1908 Bank of Baroda Baroda Sun Sun

Baroda Connect Swami Vivekanand @4:30 pm every Monday

Online banking Dr A P J Abdul Kalam @4:00 pm every Friday

E-Banking Sardar Wallabh Bhai Patel @4:30 pm every Friday

Rising Star Baroda Online Connect Atal Bihari Bajpayee @5:30 pm every Friday

Daily

Weekly

Monthly

Fortnightly

Daily

21 BANK AUF BARAUDA

20 BANK OF BADAUDA

23

22 BANK AUF BARODA

22 BANK OF BADAUDA

Zonal Inspection Audit Division Risk Based Inspection and Audit

Zonal Internal Zonal Inspection Audit Department Audit Department

Zonal Internal Audit Division

Zonal Internal Audit Division

Revised Bank's Internal Audit

Risk Based Internal Audit

Risk Based Internal Audit

BANK OF BARODA

Review of Business Impact and Audit

18 RCM Stands for

19 CIAD stands for 20 Head office of our Bank located at 21 Corporate office of our bank located at

Risk Control Management

Risk Control Matrix Compliance Central Internal Inspection Audit Audit Division Division New Delhi Mumbai Baroda New Delhi

22 How many Zones does Bank of Baroda has presently ? 11 Brand Ambassadors 23 P V Sindhu and K Shrikant are Bank’s --Brand Ambassadors 23 P V Sindhu and K Shrikant are Bank’s --Brand Ambassadors 23 P V Sindhu and K Shrikant are Bank’s --24 ATM Pin auto generation facility is known as Online Pin 25 Mobile Banking Product in our bank is ... The frauds/crimes committed through internet or 26 computer are called Maximum amount that can be deposited in PPF 27 account during a financial year 28 Colour of our logo is 29 IFSC - Indian Financial System Code has .... characters KYC exercise should be carried out every .... years for 30 high risk customers

13

Rating Carried Matrix Concurrent Inspection Audit Division Baroda Mumbai

Revised Control Management Controlling Inspection and Audit Deptt Chennai Kolkata

15 Social Media Partners Social Media Partners Social Media Partners Digital Pin

Risk Control Matrix Central Internal Audit Division Baroda Mumbai

Baroda connect M-connect Plus

Baroda M-Connect

16 Used only for video Clip Used only for video Clip Used only for video Clip ATM Pin Baroda Mconnect Plus

Cyber Crimes

Internet Crimes

Internet Frauds

Electronic Crimes Cyber Crimes

100000 Red

150000 Orange

200000 Yellow

250000 Vermilion

150000 Vermilion

11

16

18

22

11

10

2

8

5

2

Brand Endorsers Brand Endorsers Brand Endorsers Green Pin

13 Brand Endorsers Brand Endorsers Brand Endorsers Green Pin Baroda M-connect Plus

Question Number Question 1 Baroda Deposit card is a ........ variant In Baroda reloadable card min and max 2 amount that can be added ……. Baroda Deposit card can be issued to which 3 target group Baroda Flash N Move Contactless Debit card 4 works on which technique Our Debit Card holder can set/regenerate 5 Debit Card PIN through our Bank ATM . ?? Contact Centre services are made available 6 for customers from ……. To ………. Our bank has decided to enhance per txn limit of cash withdrawal from our bank ATM 7 to Rs … How many accounts can be linked to a single 8 Debit Card with same customer ID? 9 Missed Call no for Car loan lead generation 10 RuPay Card was launched by ____

11 CVV stands for-------------------. No of transactions per day limit at ATMs in 12 visa Platinum card is Contactless transaction through Flash n Move+ card can be done up to a max of .. 13 without PIN 14 In m-connect plus , latest feature added is .... M-connect Plus is available in ............. 15 languages Our mobile passbook application is available 16 in ...... languages What is the expiry time for generated OTP in 17 cash on mobile service Travel Easy card is available in how many 18 currencies Cash withdrawal allowed in Baroda re 19 loadable card Tone Tag – A Feature in m-connect plus 20 works on which technique 21 Menu option for issuing baroda deposit card 22 Menu option for issuing re loadable card Menu option for changing the profile in case 23 of baroda connect customer

Answer 1 RUPAY

Answer 2 MASTER

Answer 3 VISA

Answer 4 None of these

5000, 50000

100, 25000

500, 25000

CC, CA, OD Near Field Communication

CC, OD

CA, SB

100, 50000 All type of account holders

CC, CA, OD

Tone Tag

Swipe

Insert

Near Field Communication

Green Banking

Green Pin

Paperless Banking

Self generation

Green Pin

8 am to 8 pm

6 am to 8 pm

6 am to 10 pm

Round the clock

Round the clock

20000

25000

30000

40000

25000

7

8

9

10

9

8468001111 GOI

8467001111 RBI

8468001133 NPCI

8467001133 DFS

8467001133 NPCI

Card Value Verification

Card Verification Card Verified by Card Varies to Value Value Visa

Card Verification Value

4

15

8

10

10

3000

2000 Debit Card Request

2500 Change Application Password

2000

Cash on Mobile

5000 Nomination Registration

Nomination Registration

8

10

11

12

11

6

8

10

11

8

5 Minutes

15 Minutes

20 Minutes

30 Minutes

15 Minutes

3

4

5

6

3

YES Near Field Communication

Scan and Pay

Voice Recognition

Radio Frequency Identification

Voice Recognition

HDCR HDCR

PREPCARD PREPCARD

DEPCARD RCARD

BCARD RECARD

HDCR PREPCARD

HDCR

REGPW

ACUID

BDTM

ACUID

NO

Correct Answers VISA 100, 50000

YES

24

In case of Baroda Deposit card , max deposit limit is restricted upto .... per day per ac

Our bank has decided to recall these two 25 currencies from Baroda Travel Easy Card ? During self registration of M-connect plus using debit card, how many card digits 26 required 27 Who is head of digital banking in our bank ? Our digital banking department is now 28 shifted to Baroda Connect - Min no of security 29 questions response required 30 BBPS- Which service is not available

200000

100000

400000

500000

500000

AUD & CAD

CAD & SGD

USD & SGD

AUD & SGD

AUD & SGD

4

6

8

10

6

M D Trivedi

K Venkateshwarlu

M D Trivedi

Baroda

Hyderabad

Baroda

8 Electricity

10 Telephone

5 Insurance

31 BBPS- Where this service is not available

Baroda m-pay

Baroda M-Connect Plus Baroda m-pay

32 NITI AYOG CEO

Narendra Modi

Hasmukh Adhiya Arun Jately

3 Gas

AADHAAR seeded ac with BoB

Amitabh Kant

Amitabh Kant

Send Money Generate QR Code

Scan and Pay

Android Phone with 4.20 version or higher Request for Money

Balance Inquiry

Block VPA

Mini Statement

Mini Statement

5 Brainy

8 Laxmi

10 Baroda Robo

15 Baroda Brainy

10 Brainy

20 LAVA

15 SWIGGY

10 MI

5 AMAZON

20 MI

2000 18001024455

10000 1800220400

1000 18001025627

2000 18001025627

3

4

5

5

300000

500000

1000000

500000

.... max incentive limit in month for merchant 40 in BHIM AADHAAR BARODA PAY 250 41 Toll Free No - Baroda Gift Card 1800223344 In Cash on Mobile Service - Daily transaction 42 limit is 2 Monthly fund transfer limit - Baroda M43 Connect Plus 200000

44 Min Load value in Travel Easy Card

New Delhi

R K Mathur

5 Insurance MFK- Multi Baroda Connect Function Kiosk

33 BHIM AADHAAR Baroda Pay - Odd Man Out BHIM Baroda Pay - Financial Service - Odd 34 man out BHIM Baroda Pay - Non Financial Service . 35 Odd Man out Number of transactions allowed in RUPAY 36 PLATINUM debit card in a day 37 BoB Robo No of transaction allowed in a day in BHIM 38 Baroda Pay ( 24 Hours ) 39 Tie-up of Bob . Odd Man out

Bangalore

O K Kaul

USD 100, EURO 150, GBP 150

Fund Transfer is allowed in Baroda 45 Reloadable Card from one card to other card. YES 46 Toll Free No - Baroda Fastag 18001025627 47 Baroda Fastag work on which technique RFID Baroda Mudra Card - Daily transaction from 48 ATM Withdrawal Limit is 25000

Low Internet Connectivity

USD 200, EURO 150, GBP 150

OTG - On the Go Support Approve Collect Request

USD 200, EURO USD 100, EURO 200, 100, GBP 100 GBP 200

Low Internet Connectivity Request for Money

USD 200, EURO 150, GBP 150

NO 1800200400 NFC

18001034568 Scan and Pay

18001023456 OTG - On the Go

NO 18001034568 RFID

15000

10000

5000

5000

For Current Ac holders every Fin. and NonFin. tnx chargeable from other bank ATM 49 usage Contact Center -in ...... Languages Services 50 Available Card to Card Fund Transfer ( Per transaction 51 Limit ) 52 SMS Banking No is 53 MFK - Related Services . Odd Man out Daily cash deposit limit in Cash recycler with 54 card but without pan card

YES

NO

4

5

6

8

YES 6

5000 8422009988 Cheque Deposit Facility

10000 5616150

25000 *99#

40000 9176612303

5000 8422009988

Bill Payment

Internet Banking Balance Inquiry

Balance Inquiry

20000

49000

49999

49900

49900

Question Number

Question 1 As per revised guidelines reg. valuation of Gold re-assaying to be done when loan limit exceed 2 What is motto for the financial year 2018-19 of our Bank ? 3 Which of the following is not a separate category of PS classification under PS guidelines ?

Answer 1

Answer 2

Rs 1 lakh Way Forward

Rs 2 lakh Back to Basic

Agriculture

Micro Credit

4 The newly added point in Zero Tolerance Area is mobile no. updation report is generated through BOBMENU- WR

5 Exposure means 6 As per BCSBI Codes , bank has to inform customer classifying his/her ac as dormant before 7 One time password validity for cash on mobile service through m-connect plus is 8 Our new e-learning system Baroda Gurukul has been launched on

9 Which of the following does not come under purview of Zero Tolerance Area ? 10 What will be the DP indicator at the time of opening of any term loan account in Finacle ? 11 Our Bank's HR transformation project is called as 12 As per revised risk matrix, the total ( maximum ) marks for the risk assessment are 13 Which Finacle Menu is used for updation of recovery measures in NPA accounts ?

Fund Based Limit

Answer 3 Rs 3 Lakh Be The Best Education Loan

BOBMENU- MM

BOBMENU-DR

Non-Fund Based Fund and NonLimit Fund Based Limit

1 month 600 sec 1st July 2018

3 month 180 sec 20th July 2018

Display of our Generation of Bank's Core Values CIBIL report E-Equal

P-Parent

Project Sparsh Plus 1500 HBAIM

Project Paarkhi 1550 NPATM

6 month 300 sec 1st June 2018

Charge creation under CERSAI

Answer 4 Rs 5 lakh Go Ahead MSME CUSTMOB Fund Based Limit + 50% Non-Fund Based Limit 12 month 900 sec 15th June 2018 Generation and checking of OFFSOL/INTERSOL report

D-Derived

N-None

Project Sparsh 1100 BOBMEAC

WE LEAD 1000 WOFF

Correct Answers Rs 3 Lakh Way Forward Micro Credit BOBMENU- MM

Fund and Non-Fund Based Limit 3 month 900 sec 15th June 2018

Display of our Bank's Core Values N-None Project Sparsh Plus 1000 HBAIM

14 Under revision in DLP upto MMGS3 in SHG financing, for Scale1 BH it is now increased to .. lakh

Rs 2

Rs 3

Rs 4

Rs 5

Rs 5

15 Door Step banking for senior citizens of more than .. years of age , certified chronic illness 16 Short review can be undertaken for a period of .. if regular review is not possible

70 9 months

75 6 months

80 3 months

85 4 months

70 3 months

17 How many BOBRAM rating models under domestic exposures are available for rating ?

14

12

11

10

12

18 In case of mortgage loan of limit above Rs ..Valuation report shall be obtained from 2 valuers

22 Variants of Salary SB account . Select the odd one .

5 Cr 4 Cr 3 Cr 2 Cr New vehicle - 15% New vehicle New vehicle - 15% & Used vehicle - 25 10% & Used & Used vehicle - 35 New vehicle - 15% & % vehicle - 20 % % Used vehicle - 40 % 1 Week 2 Weeks 3 Weeks 4 Weeks Monthly Basis Quarterly Basis Half yearly Basis Yearly Basis Baroda Salary Baroda Salary Super Baroda Salary Baroda Salary Premium Privilege Account Classic Account Premium Account Account

23 Our bank is giving incentive for canvassing fresh gold loan business by BC/BF/SHG

0.20 % of loan amount max 250/per acount

19 Margin requirement under the scheme for financing to farmers for purchase of 4 wheelers 20 Time frame for disposal of MSME loan application of credit limit up to Rs 5 lacs ? 21 In Baroda pension SB account , interest is payable on

24 25 26 27

0.25 % of loan 0.30 % of loan 0.50 % of loan amount max amount max 300/- amount max 500/250/- per acount per acount per acount

Govt Representative Senior Executive of appointed by Bank's Board our Bank Internal Ombudsman is a Min recharge amount ( In Rs. ) for JEEP/CAR/VAN in case of FASTag. 100 150 What is the maximum loan limit for Financing to farmers for construction of Toilets ? 50000 25000 BOB STAY Our bank has launched a new E commerce product in tie up OYO. What is name of that product ? BARODA OYO PLEASURE

2 Cr New vehicle - 15% & Used vehicle - 40 % 1 Week Half yearly Basis Baroda Salary Premium Privilege Account

0.20 % of loan amount max 250/per acount

Rtd. senior executive of other RBI Appointee for bank appointed by Rtd. senior executive of other complaint handling bank bank appointed by bank 200 250 200 30000 40000 40000 BARODA STAYZ

BOB STAY OYO

BARODA STAYZ

28 If an ac is having credit facility of Rs 12 cr, Credit Rating is BOB4, then it will be reviewed

Annually

Half Yearly

Quarterly

Bi-Monthly

Annually

29 Number is launched by GOI under SMS facility to verify Banks hypothecation charge on vehicles

7738299899

7778299899

7738399299

7778399899

7738299899

30 In Fin 10 for addition & deletion of FDR from LABOD ac is possible through which menu option

HSRM

HLACM

HACMLA

HSCLM

HLACM

Question Number

Question 1 Paperless account opening process pilot 2 Head Project Navoday 3 Operation and Services deptt headed by Report on modification of mobile number 4 Centre 5 6 7 8 9 10

Answer 1 launched by our bank for customer delight Tab Banking O K Kaul K R Kannaujia through CUSTMOB is providing by Data BOBMENU -DC Report

Undelivered cheque book issued by RBO handled by branch through menu.... Which of the following risk is not covered in Business Risk Baroda Champ SB account scheme code is Menu option for Debit card/Mobile banking and Net banking registration ………. *99#, a USSD based mobile banking service of Which of the department/vertical is not subjected to Audit

UNDEL Credit SB138 HDCR NPCI BCC

11 Which of the following is covered in Zero

Tolerance Area

12 Individual with Baroda Basic Saving...


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