Business 101 - Semester 1, 2017 - Exam questions PDF

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This is past exam paper for Business101, Semester 1 - 2017. Exam questions ONLY...

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BUSINESS 101 Question/Answer Booklet

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THE UNIVERSITY OF AUCKLAND SEMESTER ONE, 2017 Campus: City BUSINESS Business and Enterprise 1 (Time Allowed: THREE Hours)

EMAIL ADDRESS (UPI)

@aucklanduni.ac.nz

SURNAME

FORENAMES

STUDENT ID

NOTE 1.

This exam is worth 50% of your final grade.

2.

It will be marked out of 40 marks.

3.

There are 2 questions that are each worth 20 marks.

4.

You must answer ALL questions.

5.

Each answer must be written in essay format, but you are not required to provide in-text citations or reference lists for your essays.

6.

Answer each question in the space provided below the question. Question 1 starts on page 5 of this booklet, and question 2 starts on page 12 of this booklet.

7.

If you require additional answer pages, overflow pages are provided at the end of this booklet. Within the regular space for that answer, you must provide a clear indication that your answer is continued on an overflow page e.g., “Answer is continued on overflow page 19”.

8.

Notes can be made on pages 3 and 4 of this exam. These pages will not be marked.

9.

Write neatly and legibly. Use a dark ink that does not show through the paper.

10.

Cross out notes and other work you do not wish to have assessed.

DO NOT REMOVE ANY PAGES FROM THE QUESTION / ANSWER BOOKLET.

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BUSINESS 101 Question/Answer Booklet

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WARNING Materials are permitted in examinations only if they are specifically authorised in the examination instructions sent to you. For this exam you are NOT allowed calculators, books, notes and unused paper and all dictionaries, including electronic versions. Only implements you require for your exam should be on your desk along with your ID card. Pencil cases, glasses cases etc. should be left in your bag. If you have any unauthorised material in your possession, put up your hand and give all the material to a supervisor BEFORE YOU COMMENCE WRITING. “In your possession” means on, under, or next to your desk or chair, in or on your clothing, on your body, or in your wallet or purse. FAILURE TO ADHERE TO THESE REQUIREMENTS MAY RESULT IN REFERRAL TO THE UNIVERSITY DISCIPLINE COMMITTEE.

BUSINESS 101 Question/Answer Booklet

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NOTES ONLY: These will not be marked

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NOTES ONLY: These will not be marked

BUSINESS 101 Question/Answer Booklet

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BUSINESS 101 Question/Answer Booklet

business-101-final-exam-s1-2017

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QUESTION 1

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[20 marks]

As the CEO of a New Zealand firm, you are hoping to confirm a business deal with a company in a country where it is considered standard practice to pay a so-called ‘facilitation fee’ (bribe) to officials. Paying these sorts of ‘facilitation fees’ is not explicitly against the law in that country.

If the deal goes well, it will triple the income for your

firm, require the employment of 300 new staff, and result in huge spin-offs for New Zealand’s economy as a whole. You know that in New Zealand this type of payment would be considered corrupt and would be illegal.

Explain how you would respond to this situation with reference to one or more of the ethical principles discussed in class in week 9 of the semester (i.e. Utilitarianism , Virtue Ethics, Ethics of Care, Kantian Ethics, Egoism).

Your answer MUST be in essay format, but you are NOT required to provide in-text citations or a reference list.

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QUESTION 1 continued…

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BUSINESS 101 Question/Answer Booklet

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QUESTION 1 continued…

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QUESTION 1 continued…

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BUSINESS 101 Question/Answer Booklet

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QUESTION 1 continued…

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QUESTION 1 continued…

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BUSINESS 101 Question/Answer Booklet

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QUESTION 1 continued…

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QUESTION 2

[20 marks]

You are a production manager for a Brisbane-based firm called Big Splash that specialises in swimsuits for competitive swimmers. Your firm’s specialty lies in designing and marketing innovative swimsuits, and you outsource everything else (i.e. you buy specialty fabrics for your swimsuits from a supplier in Thailand, have the swimsuits manufactured to your design specifications in China, and have arrangements with a number of retailers around the world to sell your products through their stores). As a company with a hollow/network structure and an adhocracy culture, you have always struggled to find an appropriate way to manage quality control, resulting in a distressing incident at the last Olympics in which the stitching on one of Big Splash’s very expensive premium swimsuits split open during an internationally televised semifinal. Today your firm’s newly appointed CEO has called you into her office and told you that she will not stand for embarrassing situations like the one at the Olympics. She wants you to implement the principles of Total Quality Management (TQM) with immediate effect.

Is TQM an appropriate way for Big Splash to manage quality? Explain how the company’s hollow/network structure and adhocracy culture may affect the adoption of TQM at Big Splash.

Your answer MUST be in essay format, but you are NOT required to provide in-text citations or a reference list.

BUSINESS 101 Question/Answer Booklet

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QUESTION 2 continued…

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QUESTION 2 continued…

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BUSINESS 101 Question/Answer Booklet

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QUESTION 2 continued…

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QUESTION 2 continued…

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QUESTION 2 continued…

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OVERFLOW Question Number

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OVERFLOW continued… Question Number

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