Case Study 7 PDF

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Case Study 7...

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Case Study #7

Chapter Exercise Questions: 1. We are still in the systems analysis phase of the SDLC. 2. Two examples of vertical software are Steam (video game distribution) and Vend (point-of-sale management). Two examples of horizontal software are TurboTax and the Adobe suite. 3. The textbook outlines the first steps of acquiring software as evaluating requirements, and researching vendor options via the internet, feedback, and testing. After evaluating options thoroughly, a cost-benefit analysis should be performed. A recommendation or proposal should then be prepared which would take into consideration all research thus far. Once a recommended solution is decided upon, it should be implemented in a way that is minimally disruptive to business operations. 4. Logical design and physical design are both ways of illustrating a system. Logical design illustrates what a system will do, while physical design illustrates how a system will work, with emphasis on its processes.

To-Do: 1. Outsourcing option- Application Service Provider Advantages:  

Packages are rented, which could lower costs Provided mostly via the Internet, could improve ease of access for customers

Disadvantages:   

Rental fees may be too expensive if the software lacks what we need Computing power could be an issue Support for application issues might be limited

Outsourcing option- Internet Business Services Advantages:  Quality of support for processes, such as student payment, is likely very strong  Strong online data center support  Uses internet, universal access  Computing power is reliable Disadvantages: 

More web-dependent, data security can be more of an issue

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Critical operations are managed by host, we have less control...