Chapter 4-6 - Interpersonal Comm. Notes PDF

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Interpersonal Comm. Notes...

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Chapter 4: “Perception” Vocabulary: ● ●

Selection: Selecting which impression we will attend to Organization: arranging information in the same

meaningful way

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Punctuation: your spin on things Interpretation: Attaching meaning to sense data Negotiation: influencing one another’s perceptions and

trying to achieve a shared perspective.

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Ethnocentrism: believing one’s country is superior to

another country

● Halo effect: clinging onto first impressions Attribution errors: judging ourselves more charitably ● than we judge others

Lecture Notes: What is the Perception Process? The perception process consists of selection, organization, interpretation, and negotiation.

What are the influences on Perception? The influences on perception are Physiological(Senses, Psychological Changes, Age, Health and fatigue, Hunger, and Biological Cycle), Cultural Differences(Ethnocentrism), Social Roles(Gender roles: Androgynous, Masculine, Feminine), Occupational Roles, and Relationship Roles.

What is the Pillow Method? The pillow method consists of position 1( “I’m right, you’re wrong”), position 2(“you’re right, I’m wrong”), Position 3(“Both right, both wrong”), Position 4(“The issue isn’t important”), Position 5(“There’s truth in all perspectives”)

What are the elements of perception checking? The elements of perception checking are a description of the behaviour you noticed, at least two possible interpretations of the behaviour, and finally, a request for clarification about how to interpret the behaviour.

What are the perception-checking considerations? The considerations you should check with perception are completeness, non-verbal congruency, cultural rules(High(Doesn’t have value in word

choice)/low(values word choice) context cultures), and face-saving.

Chapter 5:” Emotions” Vocabulary ● Emotional Intelligence: The ability to under and manage on;e own emotions and be sensitive to others’ feelings ● Facilitative Emotions: emotions that contribute to your everyday things. ● Debilitative emotions: emotions that make your everyday things bad

Lecture Notes: What are emotions based off of? Emotions are based on physiological factors, nonverbal reactions, cognitive interpretations, and verbal expressions.

The intensity of emotions: Annoyed

Angry

Furious

Pensive

Sad

Grieving

Content

Happy

Ecstatic

Anxious

Afraid

Terrified

Liking

Loving

Adoring

What influences emotional expression? Personality, culture, gender, social conventions, social media, emotional contagion influence emotion expression

What are the Guidelines for Emotions? The Guidelines for emotions are : ● Recognizing your feelings ● recognize the differences between feelings, talking and acting ● Expand your emotional vocabulary ● Express feelings by using single words, describing what’s happening to you, describing what you’d like to do. ● Share multiple feelings ● Consider when/where to express your feelings ● Accept responsibility for your feelings ● Be mindful of the communication channel ● “No person or situation can make you upset, your reaction makes you upset” ● TAKE RESPONSIBILITY

What are the sources of debilitative Emotions? The sources for debilitative emotions are physiology, emotional memory, and self-talk

What are the seven irrational thinking and debilitative emotions? The seven are fallacies of perfection, approval, should, overgeneralization, causation, helplessness, and catastrophic expectations

How do we minimize debilitative emotions? To minimize debilitative emotions, monitor your emotional reactions, note the activating event, Record self-talk, reappraise your emotional beliefs

How do we maximize facilitative emotions? To maximize facilitative emotions, ruminate on good things, enjoy and savour positive emotional expierences, and reappraise challenging situations

Chapter 6: “Language” Vocabulary: Linguistic relativity: the word view of culture is shaped and reflected by the language its members speak

Lecture Notes: What are the semantic rules? The semantic rules are equivocation, relative words, static elevation, abstraction(abstract and behavioural language) What are the syntactic rules? The syntactic rules govern grammar. Some co-culture may use different syntactic rules. What are the pragmatic rules? The pragmatic rules are used to decide how to interpret messages in context, shared by a culture and by individuals in relationships What are the impacts of language? The impacts of language are naming/identity,affiliation(convergence and divergence), and power politeness? What are examples of power and politeness? The examples of power and politeness are hedges(not to the point), hesitations, Intensifiers, polite forms,Tag questions(make a statement into a question), disclaimers(introduce things before),and Rising inflections

What is disruptive language? Disruptive language consists of fact-opinion confusion(states opinion as fact),fact-inference confusion(states assumption as a fact),and emotional language What are the languages of responsibility? The language of responsibility are “it”, “but”, “I”/”You”, and “we” statements How does gender affect language? Gender affects language by content,reasoning for communicating,conversational style What are the non-gender variables? The non-gender variables are social philosophy,speaker orientation,occupation,and gender role What are the verbal communication styles? The non-verbal communication styles are direct, nondirect,low/high context cultures,elaborate/succinct,formal and informal....