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Management Information Systems, 14e (Laudon) Chapter 7 Telecommunications, the Internet, and Wireless Technology 1) The device that acts as a connection point between computers and can filter and forward data to a specified destination is called a(n) A) hub. B) switch. C) router. D) NIC. E) modem. Answer: B Page Ref: 258 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 2) The Internet is based on which three key technologies? A) TCP/IP, HTML, and HTTP B) TCP/IP, HTTP, and packet switching C) client/server computing, packet switching, and the development of communications standards for linking networks and computers D) client/server computing, packet switching, and HTTP E) e-mail, instant messaging, and newsgroups Answer: C Page Ref: 260 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 3) The method of slicing digital messages into parcels, transmitting them along different communication paths, and reassembling them at their destinations is called A) multiplexing. B) packet shifting. C) packet routing. D) ATM. E) packet switching. Answer: E Page Ref: 261 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 1 Copyright © 2016 Pearson Education, Inc.

4) The telephone system is an example of a ________ network. A) peer-to-peer B) wireless C) packet-switched D) circuit-switched E) client/server Answer: D Page Ref: 261 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 5) Which of the following is not a characteristic of packet switching? A) Packets travel independently of each other. B) Packets are routed through many different paths. C) Packet switching requires point-to-point circuits. D) Packets include data for checking transmission errors. E) Packets are reassembled into the original message when they reach their destinations. Answer: C Page Ref: 262 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 6) In TCP/IP, IP is responsible for A) disassembling and reassembling of packets during transmission. B) establishing an Internet connection between two computers. C) moving packets over the network. D) sequencing the transfer of packets. E) breaking messages down into packets. Answer: A Page Ref: 262 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 7) In a telecommunications network architecture, a protocol is A) a device that handles the switching of voice and data in a local area network. B) a standard set of rules and procedures for control of communications in a network. C) a communications service for microcomputer users. D) the main computer in a telecommunications network. 2 Copyright © 2016 Pearson Education, Inc.

E) a pathway through which packets are routed. Answer: B Page Ref: 262 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 8) What are the four layers of the TCP/IP reference model? A) physical, application, transport, and network interface B) physical, application, Internet, and network interface C) application, transport, Internet, and network interface D) application, hardware, Internet, and network interface E) software, hardware, network interface, Internet Answer: C Page Ref: 262 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 9) Which protocol is the Internet based on? A) TCP/IP B) FTP C) packet-switching D) HTTP E) DNS Answer: A Page Ref: 262 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 10) A(n) ________ is a device that forwards packets of data through different networks, ensuring that the data gets to the right address. A) modem B) router C) packet D) telnet E) hub Answer: B Page Ref: 258 Difficulty: Moderate 3 Copyright © 2016 Pearson Education, Inc.

AACSB: Information technology CASE: Comprehension LO: 7.1: What are the principal components of telecommunications networks and key networking technologies? 24) Which signal types are represented by a continuous waveform? A) laser B) optical C) digital D) RFID E) analog Answer: E Page Ref: 263 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 25) To use the analog telephone system for sending digital data, you must also use A) a modem. B) a router. C) DSL. D) twisted wire. E) TCP/IP. Answer: A Page Ref: 263 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 26) Which type of network is used to connect digital devices within a half-mile or 500-meter radius? A) Wi-Fi B) LAN C) WAN D) MAN E) SAN Answer: B Page Ref: 264 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 27) Which type of network treats all processors equally and allows peripheral devices to be shared without going to a separate server? 4 Copyright © 2016 Pearson Education, Inc.

A) MAN B) wireless C) LAN D) Windows domain network E) peer-to-peer Answer: E Page Ref: 265 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 28) Which type of network would be most appropriate for a business that comprised three employees and a manager located in the same office space, whose primary need is to share documents? A) MAN B) domain-based LAN C) peer-to-peer network D) WAN E) SAN Answer: C Page Ref: 265 Difficulty: Moderate AACSB: Analytical thinking CASE: Evaluation in terms of assess LO: 7.2: What are the different types of networks? 29) A network that spans a city, and sometimes its major suburbs as well, is called a A) CAN. B) MAN. C) LAN. D) WAN. E) WSN. Answer: B Page Ref: 265 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 30) A network that covers entire geographical regions is most commonly referred to as a(n) A) local area network. B) intranet. C) peer-to-peer network. D) wide area network. E) MAN. Answer: D 5 Copyright © 2016 Pearson Education, Inc.

Page Ref: 265 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 31) Bandwidth is the A) number of frequencies that can be broadcast through a medium. B) number of cycles per second that can be sent through a medium. C) difference between the highest and lowest frequencies that can be accommodated on a single channel. D) total number of bytes that can be sent through a medium per second. E) geographical distance spanned by a network. Answer: C Page Ref: 265 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 32) The total amount of digital information that can be transmitted through any telecommunications medium is measured in A) bps. B) Hertz. C) baud. D) gigaflops. E) RPMs. Answer: A Page Ref: 265 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 33) A(n) ________ signal is a discrete, binary waveform that transmits data coded into two discrete states such as 1-bits and 0-bits. A) modulated B) broadband C) T1 D) analog E) digital Answer: E Page Ref: 263 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.2: What are the different types of networks? 6 Copyright © 2016 Pearson Education, Inc.

38) Which of the following is not one of the top five search engines? A) Facebook B) Yahoo C) Microsoft Bing D) Ask E) Google Answer: A Page Ref: 279 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 39) Digital subscriber lines A) operate over existing telephone lines to carry voice, data, and video. B) operate over coaxial cable lines to deliver Internet access. C) are very-high-speed data lines typically leased from long-distance telephone companies. D) have up to twenty-four 64-Kbps channels. E) are assigned to every computer on the Internet. Answer: A Page Ref: 266 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 40) T1 lines A) operate over existing telephone lines to carry voice, data, and video. B) operate over coaxial lines to deliver Internet access. C) do not provide guaranteed service levels, but simply "best effort." D) have up to twenty-four 64-Kbps channels. E) are high-speed, leased data lines providing guaranteed service levels. Answer: E Page Ref: 267 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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41) What service converts IP addresses into more recognizable alphanumeric names? A) HTML B) FTP C) IP D) HTTP E) DNS Answer: E Page Ref: 267 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 42) The child domain of the root is the A) top-level domain. B) second-level domain. C) host name. D) domain extension. E) mid-tier domain. Answer: A Page Ref: 267 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 43) In the domain name "http://books.azimuth-interactive.com", which element is the secondlevel domain? A) books B) azimuth-interactive C) com D) none; there is no second-level domain in this name E) books.azimuth-interactive Answer: B Page Ref: 267 Difficulty: Moderate AACSB: Information technology CASE: Analysis in terms of compare LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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44) Which organization helps define the overall structure of the Internet? A) none (no one "owns" the Internet) B) W3C C) ICANN D) The Department of Commerce (U.S.) E) IAB Answer: E Page Ref: 269 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 45) IPv6 is being developed in order to A) update the packet transmission protocols for higher bandwidth. B) create more IP addresses. C) allow for different levels of service. D) support Internet2. E) reduce excess IP addresses. Answer: B Page Ref: 272 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 46) "Predictive search" in Google's search engine A) maintains a history of your searches and then predicts what you will search on next. B) uses a tracking service and cookies on your browser to predict search results. C) uses a knowledge graph of what similar people searched on to predict your search interests. D) uses a semantic approach to predict what you are looking for. E) predicts what you are looking for as you enter words into the query box. Answer: E Page Ref: 281 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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47) Instant messaging is a type of ________ service. A) chat B) cellular C) e-mail D) wireless E) network Answer: A Page Ref: 273 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 48) ________ integrate disparate channels for voice communications, data communications, instant messaging, e-mail, and electronic conferencing into a single experience. A) Wireless networks B) Intranets C) Virtual private networks D) Modems E) Unified communications Answer: E Page Ref: 276 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 49) A VPN A) is an encrypted private network configured within a public network. B) is more expensive than a dedicated network. C) provides secure, encrypted communications using Telnet. D) is an Internet-based service for delivering voice communications. E) is a proprietary networking service technology developed by individual corporations. Answer: A Page Ref: 277 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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50) Web browser software requests Web pages from the Internet using which protocol? A) URL B) HTTP C) DNS D) HTML E) FTP Answer: B Page Ref: 278 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 51) Together, a protocol prefix, a domain name, a directory path, and a document name, are called a(n) A) uniform resource locator. B) IP address. C) third-level domain. D) root domain. E) child domain. Answer: A Page Ref: 278 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 52) The most common Web server today is A) Microsoft IIS. B) WebSTAR. C) IBM HTTP Server. D) Netscape Server. E) Apache HTTP Server. Answer: E Page Ref: 278 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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53) What technology allows people to have content pulled from Web sites and fed automatically to their computers? A) FTP B) RSS C) HTTP D) Bluetooth E) IPv6 Answer: B Page Ref: 284 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 54) The process of employing techniques to help a Web site achieve a higher ranking with the major search engines is called A) VPN. B) IAB. C) SEM. D) SEO. E) RSS. Answer: D Page Ref: 281 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 55) Which of the following statements is not true about search engines? A) They are arguably the Internet's "killer app." B) They have solved the problem of how users instantly find information on the Internet. C) They are monetized almost exclusively by search engine marketing. D) There are hundreds of search engines vying for user attention, with no clear leader having yet emerged. E) Users are increasingly using search engines on mobile devices. Answer: D Page Ref: 278-280 Difficulty: Easy AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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56) Which process is used to protect transmitted data in a VPN? A) tunneling B) PPP C) VOIP D) packet-switching E) chaining Answer: A Page Ref: 277 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 57) ________ monetizes the value of the data stored by search engines. A) TCP/IP B) RSS C) WiMax D) Wireless sensor networks E) Search engine marketing Answer: E Page Ref: 280 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 58) Shopping bots use ________ software for searching the Internet. A) Web 2.0 B) Web 3.0 C) intelligent agent D) comparison E) SEO Answer: C Page Ref: 283 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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59) Web sites that enable users to share information, collaborate, and create new services and content are called ________ sites. A) third generation B) second generation C) first generation D) new wave E) mashup Answer: B Page Ref: 283 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 60) A(n) ________ is a commercial organization with a permanent connection to the Internet that sells temporary connections to retail subscribers. A) RSS B) WAN C) NFP D) ISP E) FTP Answer: D Page Ref: 266 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 61) The backbone networks of the Internet are typically owned by long-distance telephone companies called A) regional network providers. B) enhanced service providers. C) internet bulk providers. D) backbone providers. E) network service providers. Answer: E Page Ref: 268 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business?

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62) A(n) ________ is software for locating and managing stored Web pages. A) Web server B) net server C) router D) modem E) hub Answer: A Page Ref: 278 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.3: How do the Internet and Internet technology work and how do they support communication and e-business? 73) All of the following are physical components of an RFID system except A) bar code. B) antenna. C) radio transmitters. D) tags. E) a stationary or handheld device. Answer: A Page Ref: 290-291 Difficulty: Moderate AACSB: Information technology CASE: Comprehension LO: 7.4: What are the principal technologies and standards for wireless networking, communication, and Internet access? 74) Which digital cellular standard is used widely throughout the world except the United States? A) GSM B) CDMA C) WLAN D) LTD E) 4G Answer: A Page Ref: 287 Difficulty: Difficult AACSB: Information technology CASE: Comprehension LO: 7.4: What are the principal technologies and standards for wireless networking, communication, and Internet access?

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75) The concept of a future Web in which it is commonplace for everyday objects to be connected, controlled or monitored over the Internet is called A) the Internet of things. B) the Semantic Web. C) Internet2. D) a 3-D Web. E) Web 2.0. An...