Coursework - Fundamentals of them administration PDF

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FUNDAMENTALS OF THEM ADMINISTRATION CASE STUDY Young people of Caruaru bet on underwear store to pay for college The first step was to turn off the electric shower. With this, three young people who share an apartment in Caruaru, in the Agreste of Pernambuco, achieved a savings of 65% in the energy bill. In addition, they sold some furniture and personal effects to raise money and start their own business. Carlos Plácido, 27 and Beatriz Soares, 20, are students of architecture and urbanism, and Thiago Alves, 25, works in a store in a shopping mall in the city. The will to undertake arose when

Carlos Plácido lost his internship. Without finding another, he decided to become an Individual Micro Entrepreneur (MEI) and convinced the two friends to embark on the project. The new venture is from a segment in which none of them had experience. They set up an online underwear store. "We live in one of the largest clothing centers in the country. Thousands of people making money from it. There was no reason not to get into this business either," says Beatriz. Young people didn't understand anything about retail and clothing, they learned everything via the Internet. And thanks to the art history classes in college, they added creativity to the underpants that are emblazoned with themes of artistic movements. The first collection is inspired by pop art of the 1950s. That's the differential of the brand they bet on. "We are surprised by the power of art and the internet. Since we put our site on the air on March 3rd, we have received more requests than expected", reports Carlos Plácido, who stopped looking for internship to invest in the idea. The possibility of opening a formal company with simplified taxes offered by MEI was crucial for new entrepreneurs. "The capital was invested all in the production of underwear. If we had to pay high taxes as in other modalities, none of this would have been possible", says Thiago Alves. The Individual Microentrepreneur is the legal form created through Complementary Law 128/2008, in force since July 2009. There are no costs for formalization. They fall into the MEI, people who work on their own and with revenues of up to R$ 60,000 reais per year. The tax is simplified and corresponds to 5% of a minimum wage per month, plus R$ 5.00 (for service providers) or R$ 1 (for Commerce and Industry). Payment is made through das (card) issued through the Entrepreneur Portal.

PROPOSED ACTIVITY: Taking into account that you were hired to identify the internal and external problems of the company, answer the questions asked for the decision-making of the new directions that should be adopted: 1. The main need of the partners is the presentation of the fancy name and the slogan taking into account the product and its differential in the market; Fancy Name: POP ART UNDERWEAR Slogan: YOUR MODERN UNDERWEAR STORE, OFFERING CONTEMPORARY PRODUCTS. 2. Based on the company's branch of activity; you must present to the partners the vision, mission and values of the company; VISION: We dream of expanding our business, not only distributing portfolio to other genders, ages and tastes.

men's underwear,

but

expanding our

MISSION: To propagate art in general through our products, because we understand that art expresses the emotions and feelings of every human being, thus making the world less robotized. VALUES: We do not give up respect, equality and equity among our members. We work in sync and responsibility to deliver the right product at the right time. 3. Create a possible organization chart for the company mentioned in this Case Study.

4. Order and create a flowchart symbologies of processes:

that involves the following activities considering the basic

1. Customer makes the order through the website. 2. Marketing sends order confirmation email to the customer. 3. Financial accuses the receipt of the payment made 4. Customer receives the e-mail confirmation of the order made. 5. IT Updates systemic information. 6. IT generates report with the requests requested on the company's website. 7. administrative administration receives requests issued by the IT system. 8. Financial issues the NF of the request. 9. Logistics is part of the customer's request. 10.

Logistics supplies the truck for delivery.

11.

HR makes the payment of the third parties who make the logistics of orders.

12.

Customer receives the order....