Current state analysis PDF

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As-is process analysis or current state analysis is a process management strategy that identifies and evaluates a business’s current processes. Current state analysis can focus on an entire business organization or on one or more specific processes within a department or team. There are several key goals or motivations for implementing current state analysis, including:  Saving money  Improving existing processes or creating new processes  Increasing customer satisfaction  Improving business coordination and organizational responsiveness  Complying with new regulatory standards  Adapting processes following a merger or acquisition Current state vs. future state process analysis Current state and future state process analysis go hand-in-hand when you are evaluating business processes. Simply put, as-is maps where your processes are and to-be maps where you want them to be. The as-is phase outlines the current state of your processes and any gaps or issues with the current mode of operation. Once you have that mapped out, you can enter the to-be phase of process management. To-be process mapping documents what you want the process to look like. Using the as-is diagram, you work with stakeholders to develop improvements to the current process and outline those changes on your to-be map. Stakeholders can quickly view your current and future state documents, easily providing feedback through each iteration. Keeping records of both current and future state documents will help everyone in the organization maintain process consistency and track progress and outcomes more effectively. Steps of As – IS process analysis: 1. Research - For a full current state analysis of a business, you’ll need to get an overview of the company’s main products and activities. You can do the research by conducting personal interviews, direct observation, surveys, group meetings. 2. Document: Once you’ve collected the process information, you’ll need to document it clearly in a process map. Most process managers use the Business Process Model and Notation (also known as BPMN) to diagram their current state processes. BPMN is the standard process modeling system designed to streamline process documentation and make it easy for all stakeholders to understand. 3. Identify gaps, bottlenecks and weaknesses: Before you build a future state diagram, you need to take a hard look at your current state. Analyze your current processes and look for the following:

Bottlenecks: Determine where there might be stalls in your processes and what’s causing them. A bottleneck might look like too many meetings or too many people involved in an approval process. Gaps: Look for potential gaps in your process that hinder your desired performance/outcome. For example, you may need to add another step in your process or even hire another person. Weaknesses: You might have the right process in place, but look for weaknesses in your existing process. For example, maybe you could afford better communication and handoffs. After you identify where your as-is process is lacking, you can then start to plan your to-be states and discover how you can improve your processes....