GGRience - tyu ertert werwer werwerw According to Michael Jucious, ‘grievance is any discontent PDF

Preview

Summary

tyu ertert werwer werwerw According to Michael Jucious, ‘grievance is any discontent or dissatisfaction whether expressed or not, whether valid or not, arising out of anything connected with the company which an employee thinks, believes or even feels to be unfair, unjust or inequitable’. In short,...

Description

According to Michael Jucious, ‘grievance is any discontent or dissatisfaction whether expressed or not, whether valid or not, arising out of anything connected with the company which an employee thinks, believes or even feels to be unfair, unjust or inequitable’. In short, grievance is a state of dissatisfaction, expressed or unexpressed, written or unwritten, justified or unjustified, having connection with employment situation. Employees are the valuable assets of the organisation and the key to success, thus grievances that are not identified and redressed may adversely affect not only employee but also organisation. A grievance handling system serves as an outlet for employee frustrations, discontents, and gripes like a pressure release value on a steam boiler. Hence, there arises a need to study the grievances among employees. The purpose of the study is to explore the grievances among employees and its handling procedures in Infosys Bangalore. This topic has been chosen because grievances among employees have a potential influence on employee productivity, employee morale and employee commitment in an organization. The project is aimed at understanding the grievances of employees relating to their job, their working condition, their supervisors, their wages and overall organization.

Research Methodology and References: Research Design: This research will be of descriptive nature. In descriptive research we have sufficient data on the concept and research material. I will be using questionnaire method for collecting the data. Methodology: Sampling Design: A sample design is a finite plan for obtaining a sample from a given population. Simple random sampling will be used for my research work. Sample Size: Number of the sampling units selected from the population is called the size of the sample. Data will be collected from 50 respondents of the population. Sampling Area: Infosys Method of data collection: Primary Data will be collected from employees using measuring instrument in the form of a structured questionnaire. The secondary data will be collected through company profile, books, and internets. Analysis and interpretation will be done by using the sample technique (Random Sampling) and data’s will be presented through tables and charts....