HSN 544 Developing Program Goals Lecture Notes PDF

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HSN 544 DEVELOPING PROGRAM GOALS LECTURE NOTES Program goals are intertwined with the visions of those that have a vested interest. The chapter refers to program goals as broad statements of purpose or intent for education and training programs. When developing these programs, we must remain cognizant that stakeholders are affected by the outcome. One must also remain vigilant in thought that there are stakeholders with vested interests that are from within an organization, as well as the outside. this gives meaning to program development that is pragmatic. Learning programs in health care support the mission of the entitiy. I can visualize the use of a collaborative approach to developing program goals to be beneficial, due to its moving parts. Sharing this responsibility, minimizes conflicting ideas and decision making. During the mission statement writing session I gained knowledge about aspects and issues that communities deal with. As a group we had to address and come up with solutions to the issues or problems that the community was facing. As a group I was able to gain more suggestions to help resolve issues so that we could reach goals that was outlined so that we could continue to be a success by helping those in the community. I found that the process was very informational. The experience gave me a better concept of what other individuals concepts, goals, and morals consist of to help improve the community issues. Promote, provide and coordinate direct services which improve the quality of life for persons infected with HIV/AIDS and blood borne diseases. Design and implement educational efforts which reduce the incidence and spread of these infections; improve public and professional knowledge and awareness of HIV/AIDS and other related blood borne diseases such as hepatitis. Work cooperatively with the public and private sectors in achieving and furthering these aims. It seems to me the mission statement of my previous job was to get money out of the patients without doing much. My last home health job left much to be desired. It was clear to me that the patients were not the primary focus Medicare reimbursements were. While I understand it takes money to run a business still a quality service should be provided to the recipients. I think the focus of any home health company should be empowering patients to remain at home and be healthy. The standards and criteria where we can conclude the performance of an educational program are established by the program goals and objectives. The aims and objectives of the parts of the program or intervention that will be analyzed need to be identified. GOAL is a broad statement of what is expected in a long-term of what is suppose to happen as an outcome of the program. Creating the goals serve as the basis for the development of the objectives of the program. On the other hand, OBJECTIVES are the statement that describes the outcome that needs to be achieved and the method in which they will be attained. It needs to have several objectives to be able to address one goal. SMART is a criterion being used to define precisely the objective. S-M-A-R-T

stands for Specific, Measurable, Achievable, Relevant, and Time-bound. The program goals and program objectives are sometimes used interchangeably in the process. What an organization refers to as a goal, another organization may call it as an objective. The directive form is used when there is necessary, or somewhat mandatory, information that one must be taught for the continuation of the overall program to continue. An example of this is organizational fire and safety programs and other annual inservices that are required by the regulatory agency and/or governmental oversight. This educational program is directional as it does not include stakeholders input because they have no say in what is taught; there are issues and needs that must be addressed, no matter whether the recipients are even interested or want to learn more about the chosen topic areas. Next is the collaborative approach which takes stakeholders opinions into account. Working with stakeholders is the hallmark of this approach actually! The reading states that, "negotiation and mediation are often needed to bring the different parties to some agreement as to the major issues and needs upon which the goals are eventually formulated" (p. 161). Last, is the facilitative approach which is when the program developers make very few decisions and instead, allow the stakeholders to collaborate and determine the direction that the program will go. Grassroots organizations are often involved in this form of goal construction. Program goals are broad statement of ideal future whereas program objectives are statements of proposed outcomes to attain the goal. The formulation of program objectives are critical to the planning process. It similar to a road map or direction where the program is suppose to be heading or progressing. It seems to me like a navigator, with each stop may mean it met the goal, or the other way, did not meet the goal so negotiation of changes can be done. Caffarella & Daffron (2013) pointed out program objectives can be educational, what participants' learn or operational that deals with the operational aspects of the program. This part I was confused I've always thought of objectives that pertains to learning alone. Also, learning can be differentiated further more to individual, organization or community. Another concept worth remembering is that constructed program objectives are indeed the "internal consistency" and "achievability checkpoint" of the program (Caffarella & Daffron, 2013, p. 174). The program objectives keep the program in synced, the way instruction is given, the content and transfer of learning and evaluation plan, all have to relate and draws back to the objectives. The very reason why constructing program goals and objectives is a complex task but yet considered as one of the most important element in the program planning process. Goals are specified statements that have an end result that is needed to be met. However if you research these two terms, According to Belicove (2013), " So, for the uninitiated:    

A goal is a broad primary outcome. A strategy is the approach you take to achieve a goal. An objective is a measurable step you take to achieve a strategy. A tactic is a tool you use in pursuing an objective associated with a strategy" (para. 4)

Program Objectives are the standard to determine the program performance. They are intended consequences that happen as a result of instructions, programs and activities. Objectives are focused on specific performance that learner are expected to demonstrate at the end of the instruction period. Developing objective require an orderly thinking and a clear picture of the results that is expected from the activities. Well written objectives are specific, measurable, achievable, and relevant and time bound (SMART) approach. There are two types of objectives Process and Outcome. Process Objectives focus on activities that to be completed in a specific period. Process objectives support accountability by setting specific activities to be completed by specific dates. Whereas Outcome Objectives define the expected results in a specific time period, they measure accomplishment by the end of a period or year. . They are the realistic targets for the program. The great thing about the medical field and that things rapidly change. Medical researchers and scientist are always developing new things and investigating new hypothesis. For example, Hepatitis C was once considered incurable now it is with Harvoni. As changes take place in the field the objectives should be reviewed in my opinion every two years to ensure that it meets the current needs. Using the SMART approach objectives should reflect the latest in medical research and studies. I used to work for Barnes Jewish Hospital and Magnet status facility that stayed on the cutting edge of medical research. Evidence based practice was the norm and expected to be used. I have worked in non Magnet facilities and I can definitely see the difference. Even the upper levels of management seemed to make decision that were not consistent with best practices. I have long left the hospital as I only do hospital work PRN for agency but objectives definitely need to be reviewed periodically. Recent example St. Louis University Medical school here in St. Louis, MO has recently come under fire for their program not being up to par. The were put on probation by the accrediting agency. Had objectives been reviewed periodically and compared to other schools and evidence based practice. That could have been prevented....