Lesson 2 Notes - Job Hunt PDF

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CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

Critique of résumé activity

JAYA BHAKTI Block 321 Tampines Street 123 #05-678 Singapore 520321∗ Home: 67853012 Cell: 9128976 ∗ E-mail: [email protected]

EDUCATION 2014 – current

Temasek Polytechnic Temasek Informatics & Information Technology School Diploma in Information Technology • Admitted to Director’s List for Freshmen year (2014)

2010 - 2013

Loyang Secondary School GCE ‘O’ Level Examinations

IT EXPERIENCE • • •

Developed web-standard-compliant websites using basics of server-side languages such as PHP and SQL, and front-end languages such as CSS and xhtml Completed major web design revamp for ABC Secondary School Developed a user-interface for Xyranet.com

IT SKILLS Programming Languages • Java, C#, HTML, XHTML, XML, Python, SQL, Javascript, ActionScript, PHP Software • Adobe Photoshop, Adobe Illustrator, Adobe Premier, Macromedia Flash, Microsoft Word, Microsoft Excel, Microsoft Visual Studio.

IT CERTIFICATION

• •

2015 Received Microsoft Office Specialist Certification in Microsoft Office Word and Microsoft Excel Completed Red Hat Certification

© Temasek Polytechnic 2015

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CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

JAYA BHAKTI Block 321 Tampines Street 123 #05-678 Singapore 520321 ∗ Home: 67853012 Cell: 9128976 ∗ E-mail: [email protected]

IT COMPETITION EXPERIENCE

•

Ranked 3rd in Microsoft Office Specialist Challenge, Microsoft Excel 2010 category

OTHER ACTIVITIES

2015 • Admitted to Microsoft Student Partners Program • Appointed as Vice President, Info-Strategist at Microsoft 2014 • Represented TP at Microsoft Office Specialist National Competition • Volunteered for an Overseas Community Project (OCP) to Cambodia • Volunteered for Disabled People’s Association (DPA) Flag Day • Participated in Polytechnic Forum (Poly Forum) • Participated in TP Open House • Represented TP in National Robocode Competition

INTERESTS Graphics design and illustration, web design, basketball

REFERENCES Available upon request

© Temasek Polytechnic 2015

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CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

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Cover letter and résumé comparison Cover Letter A

Block 284 Tampines Street 22 #09-1240 Singapore 520263 20 April 2015 The Director of HR Lighthouse Hospital Robinson Road Post Office P.O. Box 214 Singapore 900414 Dear Sir/Madam Application for Position of Ward Assistant

With reference to your job advertisement in The Straits Times dated 18 April 2015, I would like to apply for the position of Ward Assistant in your organisation. Having graduated from Tampines Polytechnic with a Diploma in Medical Services, I have acquired substantial knowledge and practical hands-on experience in medical ward services. Able to work on an individual and group basis, I am able to provide good patient care and competent medical assistance to ward doctors. During my internship at St Joan’s Community Hospital, I was a ward assistant and I completed full shifts at the pediatric and geriatric specialist wards, and participated in the health screening exercise of all hospital patients. I believe my intenship has given me much invaluable experience and exposure to full ward services and patient care. In addition, my part-time stint as a clinic assistant during my school days at My Home Clinic has allowed me to gain insights into the field of medicine and nursing. I prepared medication kits for patients, updated patient profiles, conducted patient follow-up calls, set up health-screening medical equipment and carried out home care services for elderly patients. I believe I can contribute to your hospital as an effective ward assistant. My friendly nature and good listening ear earned me the “Best Bedside Manners” Award in 2011 and 2012. I am flexible with working hours, and being conscientious, I expect a high standard of integrity, responsibility and professionalism for myself. Please contact me at 98261234 to arrange for an interview at your convenience. With my experience, skills and qualifications, I believe I can be an asset to your organization and contribute to better patient care in Singapore. I look forward to hearing from you soon. Yours faithfully

Ahmad Kassim Ahmad Kassim © Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

Cover letter and résumé comparison

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Résumé A

AHMAD KASSIM Block 264 Tampines Street 22 #08-140 Singapore 520264 Telephone: 92769152 Email : [email protected]

Education

2013-2015 Tampines Polytechnic Diploma in Medical Services Relevant Projects :  Developed and implemented user-friendly procedure for blood testing and analysis using ultrasound and centrifuge technology  Participated in full health screening projects in Tampines and Pasir Ris Community Town Council Days  Provided comprehensive nursing care to resident patients of the Tampines Polytechnic Day Care Health Centre 

Achievements:  Scored A’s in the following core subjects: o Basic Medicine o Medical Procedures o Ward Services o Patient Care and Follow-up o Working with Doctors  Received award for “Best Bedside Manners” in 2014 and 2015

Experience

2015 St Joan’s Community Hospital Ward Assistant (Student Internship Programme)  Carried out full shifts at the pediatric and geriatric specialist wards  Participated in health screening exercise for all hospital patients  Assisted doctors with patient profile updates  Prepared medication and dietary requirements of individual patients  Developed and implemented rehabilitative activities with patients using Myers patient care theory 2014 Home Clinic (Hougang) Clinic Assistant  Prepared medication kits for patients  Maintained and updated patient profiles  Conducted patient follow-up calls and interviews  Set up XCGGI health-screening medical equipment  Carried out home visits to provide care services for elderly patients

© Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

Interests

Photography, reading, travelling, youth counselling

References

James Tan (Dr) Medical Practitioner My Home Clinic 19 Hougang Avenue 3 Singapore 489752 Tel : 6258 7930 Email: [email protected] Period known: 2 years

Jennifer Tan (Ms) Lecturer Tampines Polytechnic 18 Tampines Avenue 10 Singapore 529757 Tel: 6780 0005 E-mail: [email protected] Period known: 1 year

© Temasek Polytechnic 2015

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Cover letter and résumé comparison Block 284 Tampines Street 22 #09-1240 Singapore 520263

Cover Letter B

20 April 2015 The Director of HR Lighthouse Hospital Robinson Road Post Office P.O. Box 214 Singapore 900414 Dear Sir/Madam Application for Position of Ward Assistant I want to apply to be Ward Assistant in your hospital. I just graduated from Tampines Polytechnic with a Diploma in Medical Services. There I learnt all about ward services, so I’m good at it. I also learnt how to assist doctors on their medical rounds when I did my SIP at St Joan’s Community Hospital. I had to do full ward shifts, which were tiring but I survived. In addition, my part-time stint as a clinic assistant during my school days at My Home Clinic gave me more information on nursing and patient care. I had to help many patients everyday. I hope you will read my resume and will contact me soon, as I really want to work with you. Yours faithfully

Ahmad Kassim Ahmad Kassim

© Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

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Cover letter and résumé comparison Ahmad Kassim Block 264 Tampines Street 22 #08-140 Singapore 520264 Telephone: 92769152 Email: [email protected]

Résumé B

Education

2013-2015 Tampines Polytechnic Diploma in Medical Services Relevant Projects:  Participated in full health screening projects in Tampines and Pasir Ris Community Town Council Days  Participated in giving nursing care to resident patients of the Tampines Polytechnic Day Care Health Centre  Scored good grades: Basic Medicine (A); Medical Procedures (B); Ward Services (C+); Patient Care and Follow- up (D+); Working with Doctors (C+)

Experience

2015 St Joan’s Community Hospital Ward Assistant (Student Internship Programme) Carried out full shifts at the pediatric and geriatric specialist wards

Participated in health screening exercise for all hospital patients 2014 My Home Clinic (Hougang) Clinic Assistant  Packing and giving medicine  Maintained and updated patient profiles  Conducting patient follow-up calls  Visiting elderly patients Interests

Playing doctor, gaming, clubbing, photography, traveling

References

James Tan (Dr) Medical Practitioner My Home Clinic 19 Hougang Avenue 3 Singapore 489752 Tel : 6258 7930 Email: [email protected] Period known: 2 years

Jennifer Tan (Ms) Friend 28 Tampines Avenue 10 Singapore 529757 Tel: 6780 0005 E-mail: [email protected] Period known: 6 months

© Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

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Spot the Errors Activity

What could be wrong with this résumé? What should you look out for when doing your own? Study the resume in the next column and answer the guiding questions 1. What do you think of the way the address is typed?

Denley Lai 23-F Edenwater Link, Singapore 000539

1

Home: 63001043 Email: [email protected]

Education

3. If you were a potential employer, what would you like to know about the underlined phrases?

5. Would you include this?

2013 - present

Relevant Projects • Developed and enhanced a java based online shopping cart for Enterprise Web Application Development using Netbeans (2015). • Developed 3a website using Macromedia Dreamweaver (2014). • Developed 3a Flash Animation for project using

2. What do you think of the email address?

4. What is wrong here?

Temasek Polytechnic Temasek Information Technology School Diploma in Information Technology

Macromedia Flash (2014). Achievements • Scored 4Bs grade for Object-Oriented Programming and Higher Object-Oriented Programming. • 5Scored a C grade for Web Design subject. ________________________________________________________________ 6

Bartley Secondary School Achievements •

2009 - 2012

Achieved 24 points for Singapore-Cambridge General Certificate of Education (Ordinary Level) with Combined

6. Is there anything wrong with the format? 7. Is the grammar correct? 8. Is this enough information?

Science (A2), Elementary Maths (B3), Combined Humanities (B3), Malay (B3), Principle of Accounts (C6) . •

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Achieve a top student award in Science for secondary 3 &

4 cohort. •

Participated 8.in International Competition for School for English subject (2010). 9

Special 10Projects and Competition

© Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

9. What do you think of the format?

•

10. Spot the grammar error.

•

11. Any information required here? 12. What do you think of the spacing? 13. Do you think that the interests need to be included? Are they relevant? How would you have written this portion. Why? 14. How could this have been better written in order to persuade?

15. Study the references, is information missing?

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Participated in 11accounting competition at Ngee Ann Polytechnic (2011). Volunteered for Flag Day for Geylang Senior Citizen Health Care Centre (2011).

________________________________________________________________ IT Skills

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Program Language: JAVA, HTML, SQL, Net beans, JavaScript.

Software: Macromedia Flash, Fireworks, Dreamweaver, Adobe Photoshop, HeidiSQL, jGRASP. ________________________________________________________________ Interest

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Reading, helping people in need.

Working experience: 14Part-time sales person at Best Denki (2012)

References

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Mr. Yuk Shay Chen Lecturer Temasek Polytechnic Tel: 67805335 Email: [email protected] Period known: 2 years Mrs. Pauline Dawson Manager Best Denki Tel: 97900029 Email: [email protected] Period known: 1 week

© Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

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Name: ________________________________

What My Friend Sees in Me Pass this to your friend and get him/her to write down 3 positive qualities he/she sees in you and to provide a recent context or example for each of those qualities.

No. Positive Quality 1

Context/Example of quality displayed

2

3

Eg:

No. Positive Quality 1 Good leader

2

Helpful

3

Creative

Context/Example of quality displayed - Able to lead group in completing project assignment – was able to allocate tasks well and help plan the project schedule for the group. - Friends always go to him for help and advice when in need. Recently, when a classmate was on long term medical leave, he helped to bring notes to the friend. - His designs are very artistic and he created interesting animation for websites. Great use of colours and shapes! © Temasek Polytechnic 2015

CMSK2 – Communication in the Workplace (CCS1002) AY2015/2016 October Semester Lesson 2

The Holland Code Take a look at the words describing each of the six personality types. Circle the words that describe you.

Which list has the most circled words? ________________ Pick 3 positive qualities that you have circled and provide a recent context or example for each of those qualities. No. 1

Positive Quality

Context/Example of quality displayed

2

3

© Temasek Polytechnic 2015

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