Listening Part 1 PDF

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Listening Part 1 PART 1

Questions 1-10

Complete the notes below. Write ONE WORD AND/OR A NUMBER in each gap. Drury’s Electrical Store Table 1

Customer’s name: Address: Postcode: Home Tel.: Mobile Tel.: Customer receipt: Date of purchasing: Problem: Job number: Questions 6-10 Choose the correct letters, A, B or C. 6 What was the problem with the TV? A Screen dynamics. B faulty chips. C loose wire. 7 What did the customer do with the wrong TV? A awaiting repair. B taking a new one in the same model. C taking a new one in other model. 8 When will the customer receive their TV? A the following day. B during the day. C in the next few days.

Phillipa 1_____________ 13 Glen Avenue, Westley 2__________________ 01748 524965 3___________________ Yes 4__________________ New TV doesn’t work 5__________________

9 What does the customer think her nephew would like for his birthday? A I-pods. B computer games. C accessories for computers. 10 What time will the customer go back to the shop? A 9 o’clock B 11 o’clock C 12 o’clock

Part 1 Write ONE WORD OR/AND ONE NUMBER in each gap. CAR IN SURANCE SERVICE Table 2

Dealer’s name: Customer’s name: Current address: Daytime contact number: Job: Current car: Car Insurance Co. (before) Claimed: Problem: Another driver’s name: Relationship to main driver: Starting insurance: Customer wishes to pay:

Mary Fox 1_______________ Jones Flat 1, Wood House, 2_____________ Crescent 3______________ Café manager 2.0 litre Humax 4____________ in 2000 North Pole Safe 5_________________ The window was 6___________________ Jenny 7_______________ Job 8______________ 9_________________ 10______________ card...