MCQS CFM - MCQ pdf of all units of CFM subject of MBA 1st year 2nd semester PDF

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MCQ pdf of all units of CFM subject of MBA 1st year 2nd semester...

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CONTEMPORARY FRAMEWORKS IN MANAGEMENT MCQs Note: Click on Chapter Name to directly go to that Chapter

CHAPTER 1: WORK WITH EMOTIONAL INTELLIGENCE

CHAPTER 2: THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE

CHAPTER 3: OVERCOMING THE FIVE DYSFUNCTIONS OF A TEAM

CHAPTER 4: THE 21 IRREFUTABLE LAWS OF LEADERSHIP

CHAPTER 5: GOOD TO GREAT

MCQs of Contemporary Frameworks in Management

CHAPTER 1: WORK WITH EMOTIONAL INTELLIGENCE 1.

―EI is the capacity for recognizing our own feelings and

According to

those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships‖ a) Daniel Goleman b) Richard Boyatzis c) Annie McKee d) Jean greaves

2.

in

said that ―An array of emotional, personal and social

abilities which influence one's overall ability to cope effectively with environmental demands and pressures‖ a) Bar-On, 2000 b) Mayer & Salovey, 1990 c) Pugh, 2007 d) Daniel Goleman, 1985

3.

According to

――The ability to monitor one's own and others' feelings

and emotions, to discriminate among them and to use this information to guide one's thinking and actions. a) Mayer & Salovey, 1990 b) Bar-On, 2000 c) Pugh, 2007 d) Daniel Goleman, 1985

4.

According to

―The ability to tune into emotions and taking appropriate action‖

a) Pugh, 2007 b) Bar-On, 2000 c) Mayer & Salovey, 1990 d) Daniel Goleman, 1985

MCQs of Contemporary Frameworks in Management

5. Which of them are not benefit from emotional intelligencea)

It‘s an essential people skill

b) It‘s a key feature of a strong leader c) It allows for better teamwork d) It can be used for personal gain

6. Who has developed the ability EI modela) Daniel Goleman b) Mayer & Salovey c) Pugh d) Bar-On 7. What is the 3rd stage of the EI model a) Identifying emotions b) Using emotions c) Managing emotions d) Understanding emotions

8. Which one is not a dimension of trait EI Model-

9.

a)

Self Awareness

b)

Self Regulation

c)

Motivation

d)

Enthusiasm

What is social competence among this? a)

Self-awareness

b)

Self-regulation

c)

Motivation

d)

Empathy

MCQs of Contemporary Frameworks in Management

10. The 5 dimensions further divided into a)

Two

b)

Three

c)

One

d)

Four

categories

11. What is the 3 emotional competence of self-awareness? a)

Emotional awareness, - Accurate self-assessment, Self-confidence.

b)

Conflict Management, -Leadership, - Change Catalyst.

c)

Understanding Others, - Developing Others, - A Service Orientation.

d)

commitment, - initiative, - optimism

12. A study assessed the importance of emotional competence for executive and leadership positions in business, which company is listed among the hundreds of top executives at 15 global companiesa) IBM, b) PepsiCo c) Volvo d) All of the above

13. Emotional Intelligence deals with a) Having high hopes in tough situations b) Never give up attitude c)

NO means Next Opportunity

d) All of the above

14. Primal skills of self-regulation isa)

Handling impulse and dealing with upsets

b)

The Source of Gut Feeling

c)

you and only you can choose your mindset

d)

Having the We shall Overcome‗ Attitude

MCQs of Contemporary Frameworks in Management

15. Self-regulation meansa)

Managing disruptive emotions and impulses effectively

b)

Dependability and responsibility in fulfilling obligations

c)

Managing impulse as well as distressing feelings

d)

Being open to novel ideas, approaches and new information

16. Who defined emotion as "short-lived psychological-physiological phenomena that represent efficient modes of adaptation to changing environmental demands." a) Dr. Robert Levenson b) Richard Boyatzis c) Annie McKee d) Jean greaves

17. What is self-control? a)

Managing disruptive emotions and impulses effectively

b)

Being open to novel ideas, approaches and new information

c)

transformed by the renewing of our mind

d)

Flexibility in handling change and challenges

18. Apostle Paul calls us to be – a)

"transformed by the renewing of our mind,"

b)

the emotional brain is as involved in reasoning

c)

in the gas plants were having a wave of accidents, some fatal

d)

managing impulse as well as distressing feelings

19. The most important components of the limbic system for emotion includea)

the amygdala,

b)

the hypothalamus,

c)

cingulate cortex

d)

All of the above

MCQs of Contemporary Frameworks in Management

20. Self-confidence defines a)

The recognition of how our emotions affect our performance and the ability to

use our values to guide decision-making. b)

Intuition and gut feeling bespeak the capacity to sense messages from our internal

store of emotional memory c)

The courage that comes from certainty about our capabilities, values, and

goals d)

A candid sense of our personal strengths and limits, a clear vision of where we

need to improve and the ability to learn from experience. 21. Compared with movement, sensory and cognitive abilities,

is relatively

understudied in neurology, perhaps due in part to greater difficulties in reliable measurement. a.

Emotion

b. Thinking c. Emotional d. EI (Emotional Intelligence) 22. Which responses are usually very helpful and immediate ways the mind and body coordinate for emergent situations? a. Emotion orchestrates a variety of bodily b. sensations in the viscera (or "gut"), c. expressions in the face and body, d. altered attention and thought e.

All of the above

23. The most important components of the limbic system for emotion include a. the amygdala, b. the hypothalamus, c. cingulate cortex, d. the ventral tegmental area e. All of the above

MCQs of Contemporary Frameworks in Management

24. The first system involved with appraisal is a. The circuits of the amygdalae b. The insula c. The dopaminergic reward system d. None of these

25. The dopaminergic reward system responds to a. Anger, fear, and aggression b. Rewards, and motivates us to repeat something that feels "good" c. Reactions of disgust d. None of these

26. The circuits of the amygdalae responses of a. Anger, fear, and aggression b. Rewards, and motivates us to repeat something that feels "good" c. Reactions of disgust d. None of these 27. The reward circuits project to the medial orbitofrontal cortex, which helps us a. determine future actions based on the emotional information b. can stimulate an increased heart rate and increased blood pressure c. can make the stomach feel nauseous d. None of these 28. When emotional suppression is chronic, it can a. Impair thinking, b. Hamper intellectual performance c. Interfere with smooth social interactions. d.

All of the above

MCQs of Contemporary Frameworks in Management

29. the method of using coping thoughts a. Read them out loud (if possible) and repeat them until you start to feel better. b. If one statement, in particular, helps calm you most, just continue to repeat that thought to yourself – like a mantra. c. Try to breathe slowly and deeply – into your diaphragm – as you read your thoughts. d. All of the above. 30. Optimists are a. Beauty of the world b. Positive things in life c. Future-oriented d. Today‘s decisions can affect tomorrow‘s experiences. e. All of the above 31. Pessimists are a. Negative outcomes in life b. External locus of control c. Focus on the past d. All of the above 32. Flow is a. A pleasure b. The ultimate motivator c. Out of timed. d. Only (a) e. Both (a) & (b) 33. There may be

number of ways to interpret any experience.

a. One b. Two c. Four d.

Infinite

MCQs of Contemporary Frameworks in Management

34.

Reframing is the difference between being constantly

consistently a.

. Disappointed & Satisfied

b. Interpretations & Disappointed c. Interesting & Amazing d. None of these 35. Empathy (E) includesa. Understanding others b. Service orientation c. Leveraging diversity d. Political awareness e. All of the above

36. Social Skills (SS) includesa. Influence b. Communication c. Conflict management d. Leadership e. Change catalyst f.

All of the above

37. Few methods of creating a powerful first impression are a. Present Yourself Appropriately b. Have a Winning Smile c. Be Open and Confident d. Be Courteous and Attentive e. All of the above

MCQs of Contemporary Frameworks in Management

and being

38. Organizational competencies can be thought of as falling into three domainsA. Collaboration B. cognitive abilities C. technical expertise D. managing human assets

a. (A), (B) & (C) b. (B), (C), & (D) c. (C), (D) & (A) d. None of these

39. There are

perspectives surrounding emotional intelligence.

a. One b. Two c. Three d. Many

40. The emotional intelligence test asks a series of questions to find out how you react in various situations. These includea. Stressful or frustrating situations b. Methods for managing the emotions of others of various ages c. Methods for assessing various personality traits in others d. Failures or discouraging situations e. All of the above

MCQs of Contemporary Frameworks in Management

CHAPTER 2: THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE 1) 7 Habits of highly effective people move through how many stages? a. 5 b. 4 c. 3 d. 2

2) What does habit consist of? a. Knowledge, Skill, Demand b. Knowledge, Skill, Desire c. Experience,Desire,Knowledge d. Skill, Desire, ethics

3) What are the first three habits which focus on Private Victory? a. Be Proactive, Begin with the End in Mind, Think Win-Win b. Begin with the End in Mind, Put First Things First, Synergize c. Think Win-Win, Seek First to Understand-Then to Be Understood, Be Proactive d. Be Proactive, Begin with the End in Mind, Put First Things First. 4) What is the 4th, 5th and 6th Habit which focuses on public victory? a. Think Win-Win, Seek First to Understand-Then to Be Understood, Synergize b. Begin with the End in Mind, Put First Things First, Think Win-Win. c. Be Proactive, Think Win-Win, Seek First to Understand-Then to Be Understood d. Put First Things First, Think Win-Win, Synergize

5) The seventh habit ―sharpen saw‖ is? a. Renewal and non -continual improvement b. Non-Renewal and continual improvement c. Renewal and continual improvement d. Not an improvement.

MCQs of Contemporary Frameworks in Management

6) Why there is a need for balance between production and production capability? a. Physical, financial and psychological assets. b. Physical, financial, and human assets. c. Physical, emotional, and human assets. d. Biological, financial, and human assets.

7) What does first habit ‗Be Proactive‖ means? a. They are responsible for our own lives. b. They are not responsible for our own lives. c. Blame circumstances, conditions for their behaviour. d. They behave according to others opinion.

8) What is the gap between stimulus and response? a. Our reaction b. Our choices c. Others choices d. None of the above

9) What are the problems Proactive people faces? a. Directly controlled b. Indirectly controlled (focus on this) c. Out of control d. All of the above. 10) What is the behaviour of Proactive person? a. Take the initiative and make things happen. b. Don‗t let a negative environment affect their behaviour and decisions. c. Aggressively seek new ideas and innovations. d. All of the above. MCQs of Contemporary Frameworks in Management

11) What does the second habit of highly effective people say? a. Start doing things without thinking about future. b. Decide the destiny and do nothing in the present. c. Begin everything with a ultimate picture of future aim. d. None of the above.

12) What we need to focus on in habit 2(Begin with the end in mind)? a. Vision b. Mission c. Both a and b d. Only b

13) What is the third habit of highly effective people? a. Put First Things Last b. Put Last Things Last c. Put First Things First d. Put Last Things First

14) What does ―put first thing first‖ means: a. Opportunity> Necessity b. Opportunity< Necessity c. Opportunity=Necessity d. None

15) What does third habit of highly effective people include? a. Identify the key roles that you value in life, and make time for each of them. b. Continually review and prioritize your goals. c. Separate important and urgent tasks. d. All of the above.

MCQs of Contemporary Frameworks in Management

16) Win/Win means that agreements or solutions which are: a. Mutually beneficial b. Mutually satisfying c. Mutually beneficial & mutually satisfying d. Exclusive beneficial or Satisfying.

17) What does building character of win-win include? a. Only integrity b.

Integrity and maturity

c.

Maturity and abundant Mentality.

d. Integrity, maturity, abundance mentality

18) What are the random thoughts of win-win habit? a. Success of person increased by his friend’s success. b. Success of an individual is decreased by his friend‘s success. c. Success of an individual is independent. d. None of the above.

19) What is the fifth habit of highly effective people? a. Seek first to be understood - then to understand. b. Seek first to understand – then make others understand. c. Seek First to Understand - Then to be understood. d. Only understand.

20) Fill in the blank:‖Begin with the

in mind?

a. Future b. Present c. End d. Start

MCQs of Contemporary Frameworks in Management

21) Which habit suggests that you have to run the program? a. Habit 1 b. Habit 2 c. Habit 3 d. Habit 4

22) According to Habit 3 i.e. PUT FIRST THING FIRST. Which is the first task we have to do? a. Separate important and urgent tasks. b. Continually review and prioritize your goals. c. Say NO to doing unimportant tasks. d. Identify the key roles that you value in life, and make time for each of them.

23) Busy is not a. Unproductive b. Allowed c. Productive d. Permitted

24) According to habit 3 definition of importance will a. Remain constant b. Sometimes change c. Change d. None of the above.

25) Urgent and important refers to a. Necessity. b. Opportunity c. Both a and b d. None of the above

MCQs of Contemporary Frameworks in Management

26) Items on your weekly plan that do not support your personal mission statement should be a. Done at last. b. Delegated or deleted. c. Done on priority basis d. Both a and c.

27) If win/win deal cannot be achieved then what may be the best alternative? a. To lose the deal b. Win the deal forcefully c. Choose the middle path. d. To make no deal.

28) Which sentences/sentence describe win/win phrase correctly? a. Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. b. With a Win/Win solution all parties feel good about the decision and feel committed to the action plan. c. It‗s not your way or my way; it‗s a better way. d. All of the above. 29) In path of developing an organizational culture which behavior should be inculcate among employees? a. Win/win b. Win/lose c. Lose/lose d. Lose/win 30) 5 th habit deals with which statement according to ―7 habits of highly effective people‖. a. Think Win-Win b. Synergize c. Seek First to Understand, Then to Be Understood d. Put First Things First

MCQs of Contemporary Frameworks in Management

31) According to Stephen Covey which habit is the most important principle of interpersonal relations? a. Habit 2 b. Habit 1 c. Habit 6 d. Habit 5

32) What does empathic listening refers to? a. Listening with the intent to understand. b. Echoing what the other person has said through the lens of one's own experience. c. Both a and b d. None of the above th 33) Habit 5 - Seek First to Understand, Then to be Understood deals with which ideologies?

a. Present things logically, not emotionally b. Put yourself into other‗s shoes c. Learn as much as you can about the situation – ―Listen, listen ,listen d. All of the above. 34) Habit 6th deals with which statement. a. Seek First to Understand, Then to be Understood b. Put First Things First c. Synergize d. Think Win-Win 35) Which sentence /sentences better describe the 6th habit? a. The whole is greater than the sum of its parts. b. It is the essence of principle-centered leadership. c. To value differences—to respect them, to build on strengths, to compensate for weaknesses. d. All of the above

MCQs of Contemporary Frameworks in Management

36) What is the purpose behind habit of SYNERGIZE? a. Find ways of working in teams and apply effective problem solving. b. Apply collaborative decision making and value differences. c. Build on divergent strengths and leverage creative collaboration. d. All of the above. 37) Which is the last habit of ―7 habits of highly effective people‖ a. Put First Things First b. Synergize c. Sharpen the Sword d. Think Win-Win 38) According to 7th habit which areas of life require growth by maintaining a balanced program? a. Physical b. social/emotional c. mental and spiritual d. All of the above. 39) According to ―7 habits of highly effective people‖ which is the single most powerful investment one can make in one‘s life. a. Investment in ourselves b. Investment in friendship c. Investment in share market d. Investment in reading books 40) What reward we get by regularly sharpen the saw in these four area - physical, spiritual, mental, and social/emotional? a. Increased energy b. Clear thinking and commitment to values c. connection to those who are important to you d. All of the above MCQs of Contemporary Frameworks in Management

41. "The 7 Habits of Highly Effective People" begins with a discussion of what habits are. Covey describes them as a combination of skills, knowledge and what else? a. b. c. d.

Stamina Ability Desire Influence

42. "The 7 Habits of Highly Effective People" opens with a discussion of what Covey calls the "maturity continuum". This is the transition from dependence to independence to reach what state? a. b. c. d.

Interdependence Power Genius Invaluableness

43. The first habit is about taking control. In Covey's words, this means being what? a. b. c. d.

Proactive Passive Active Aggressive

44. Habit two is about thinking through what you really value and what you want the future to look like. In Covey's words, "Begin with the in mind". What word completes the sta...