OB Tutorial 14 - defensive behavior PDF

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defensive behavior...

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Question 1 Daphne is one of the three project managers at Virgo Inc., an art and design studio. Raymond and Gabriel, the other two project managers, are unhappy working with Daphne as she always selects projects that suit her area of expertise and avoids projects which require more ambiguous work, have tight deadlines, and represent a low probability of success. Raymond and Gabriel feel that they deserve greater credit than Daphne for being open and accepting different work demands and situations, as opposed to Daphne, who always takes a conservative and risk-averse approach. Identify ONE (1) type defensive behavior of Daphne. Justify your answer.

The defensive behaviour of Daphne is playing safe. Daphne is, as colloquially can be said, "playing it safe" within the company. She is a risk-averse individual who does not feel comfortable outside her comfort-zone, therefore, she tries to only work with projects that cater to her personal skills and experience, even if this strategy causes distress to the other two project managers.

Question 2 Will Cears works at Mesner Corp. as a middle-level manager. Will recognizes that his firm is plagued by organizational politics. Since he is not good at playing games, he frequently engages in defensive behaviors in order to protect himself and his interests. Will is frustrated because he believes that he has little control over his environment and his environment is uncomfortable to him. He has had some success at establishing a sense of control for himself by appearing to be cooperative and supportive to his colleagues. However, he continues to hold his reservations against politicking and does not engage in it. Provide ONE (1) type defensive behavior of Willis. Explain your answer.

The defensive behaviour of Willis is stalling. In business setting, stalling refers to every action that being done in order to prevent a certain occurrence from happening. Most of the time, stalling is being done as a defensive option when pursuing a certain goal at a formal route will not be beneficial for the actor. Other examples of a stalling will be when a suspect for a certain crime continue to plead the fifth during an interrogation despite overwhelming evidence that the police department has against that suspect.

Question 3 Mike and Keith are on the same team; they work well with other people in the same team but don’t get along with each other. Describe ONE (1) type of conflict.

The type of conflict is dyadic conflict. Dyadic conflict is conflict between two people. This is because where Mike and Keith are on the same team yet both of them do not get along with each other even though they work well with other people in the same team

Question 4 Luke’s cubicle neighbour Leia, though an understanding and great co-worker, talks loudly on the phone. Luke gets annoyed every time Leia’s phone rings, but he has decided it’s simply not worth the trouble to talk to her about it. Examine ONE (1) conflict-handling intention of Luke.

Luke's conflict-handling intention is called Avoiding. In the given case, Luke is trying to avoid a conflict with his cubicle neighbour Leia. Avoiding is simply means to keep away from a potential conflict situation. Although avoiding conflict can be used to suppress unpleasant encounter, this can have serious problem in future. In this case, there is possibility of development of social anxiety in Luke. The anger may come to surface with another person. Sometimes, it is better to solve the problem facing a conflict rather than avoiding for the betterment of both parties....