Quiz 2 review - practice PDF

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1. Socialization programs putting newcomers through a common set of experiences as a group rather than individually are called ________. one-time programs variable programs collective programs tournament programs Collective Programs 2. A socialization program that requires new hires to "pass" different stages of socialization or be removed from the organization is a ________. one-time program variable program tournament program collective program Tournament Program 3. Socialization programs help new employees understand the traditions of the company. True False True 4. The Wolverines are a leading university soccer team. All new recruits to the team must go through certain "rites of passage" which include shaving their heads, swimming in cold water, getting a tattoo of the team's emblem, and other tests of servitude and obedience. This is an example of _________. disjunctive socialization divestiture socialization investiture socialization tournament socialization Divestiture Socialization 5. Which of the following is true of voluntary turnover? It can be reduced by giving new hires a realistic job preview. It reduces when the economy is good and vice versa. It has been proven that average performers are most likely to quit. It occurs especially if employees' job duties are well-defined. It can be reduced by giving new hires a realistic job preview. 6. When a poor performer leaves, functional turnover has occurred. True False True 7. Denise, the human resource manager of a manufacturing company found that the company's socialization process was too overwhelming for new hires. It consisted

of presentations, meetings, and seminars packed into the first week of joining the company. She decided to switch into a(n) ________ approach to socializing so that new employees did not suffer from information overload. Sequential Staggered Formal Investiture Staggered 8. Anticipatory socialization occurs when employees receive training and begin learning about the company culture and norms, and how to do the job. True False False 9. After a wave of retirements, new employees hired to replace the retirees are likely to experience what type of socialization? informal serial disjunctive transitory Disjunctive 10. Processing a new employees employment-related paperwork, acquiring necessary keys and identification cards, and establishing an e-mail account for them is part of ________. Orientation Socialization Attrition Training Orientation 11. Which of the following is true of person-organization fit? b. It is positively related to job satisfaction. 12. The fit between a person's abilities and the demands of the job and the fit between a person's desires and motivations and the attributes and rewards of a job is ________. a. person-job fit 13. Which of the following would reduce adverse impact? b. Use assessment methods with less adverse impact early in the selection process. 14. Behavioral interviews are more reliable and substantially better than ________ at predicting job performance. a. unstructured interviews 15. If a hiring manager is unhappy that the staffing system requires her to take two hours of her limited time to interview each candidate, which staffing goal is not being met?

b. generating positive stakeholder reactions 16. Which of the following is true about integrity tests? a. Integrity tests have the ability to overcome the problem of faking. 17. Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method? d. situational interview 18. When should medical tests be administered? a. after a job offer has been extended 19. The higher the fidelity of a job simulation test, the higher is the ________. b. similarity between the real job and the test 20. Having a low selection ratio means ________. d. hiring only a few applicants 21. which of the following is true of person-organization fit? b. It is positively related to job satisfaction. 22. When should medical tests be administered? a. after a job offer has been extended 23. Which of the following is a limitation of using supervisors in performance reviews? b. They may be less able to see the employee's task and interpersonal behaviors. 24. RBC Electronics is a retailer of electronic appliances. If Sandy does not see or understand the work processes and rules that influence RBC employees' task behaviors and has limited knowledge of the regulations, policies, and resources that affect employees' behavior, then Sandy is most likely a(n) ________. a. external customer 25. Which of the following would result in peer ratings being a successful method of internal assessment in a firm? c. Work in the firm is done in teams. 26. Which of the following raters is often the most controversial feature of a multisource assessment? a. subordinates 27. Assigning a new employee to regularly meet with a more senior, more experienced employee to further the career development of both employees is ________. c. mentoring 28. Internal assessment typically improves a firm's strategic capabilities by ________. d. assisting "blocked" employees to improve their performance 29. External customers are often best for evaluating an employee's ________. a. interpersonal behaviors 30. A company cannot know what training to offer employees unless it ________. d. assesses their strengths and weaknesses 31. Which of the following would be required to provide critical skills to employees that might be needed in the future? b. training 32. An organization claiming to provide an environment in which employees can grow their careers has to ________. c. provide performance feedback and development opportunities

33. Which of the following, if true, would result in a new hire to a company getting paid less than existing employees? d. The company wishes to preserve internal equity. 34. Which of the following is true of a maximum job offer? c. It can be a low, competitive, or high offer. 35. The best time to pursue workforce diversity is during ________. d. sourcing and recruiting 36. Averaging candidates' scores from an interview, job knowledge test, and work simulation to derive a summary score to use in comparing candidates is an example of ________. c. unit weighting 37. Allowing a candidate's high score on an interview to make up for a low score on a personality test is an example of the ________. c. compensatory approach 38. Which of the following would enable a firm to hire the fastest? a. hiring the first candidate who exceeds a minimum cut score 39. If an applicant is not hired because the applicant has previously claimed overtime which they were owed, they are likely to be covered under the ________. c. Fair Labor Standards Act 40. When a finalist does not get a job offer, they are likely to perceive ________. c. low distributive fairness 41. In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used? b. multiple hurdles 42. Don is a high-ranking manager in an advertising firm. He was recently offered a job with higher pay and more lucrative benefits by a rival firm. On coming to know about this, Don's employers decided to make him a(n) ________ matching the offer from their rival firm. c. counteroffer 43. A socialization program that requires new hires to "pass" different stages of socialization or be removed from the organization is a ________. c. tournament program 44. Which of the following is true of voluntary turnover? d. It can be reduced by giving new hires a realistic job preview. 45. The first stage of the socialization process is ________. d. anticipatory 46. Workforce redeployment applies the ________ principles used to optimize inventory management, planning, and production to optimize the utilization of a firm's employees. b. supply chain 47. Exit interviews should be directed at ________. a. areas in which the company feels it could improve 48. Companies generally try to minimize turnover that is ________. b. voluntary, dysfunctional, and avoidable 49. A layoff is an example of which type of turnover?

c. involuntary 50. Which of the following is true about downsizing? d. It can improve shareholders' return. 51. Holding managers accountable for turnover of the employees under them is an effective retention strategy because ________. b. managers know which employees to retain 52. When a call center fires an employee who cannot meet her call volume goals, which of the following types of turnover has occurred? d. functional 53. the fit between a person's abilities and the demands of the job and the fit between a person's desires and motivations and the attributes and rewards of a job person-job fit 54. the match between an individual and his or her work group, including the supervisor person-group fit 55. fit between an individual's values, beliefs, attitudes, and personality and the values, norms, and culture of the organization person-organization fit 56. the fit between an individual's interests, abilities, values, and personality and their occupation person-vocation fit 57. when a person adds something that is missing in the organization or work group by being different from the others complementary fit 58. when a person has characteristics that are similar to those that already exist in the organization supplementary fit ... ... 59. hired, good performer true positive 60. hired and poor performer False Positive 61. Not hired, poor performer True Negative 62. Not hired, good performer False Negative 63. Return on Investment

The ROI from a new assessment method is the sum of the economic value of improved performance and the savings from avoiding bad hires....