Reading UNIT 10 - Ejercicios de Ingles PDF

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Ejercicios de Ingles...

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READING UNIT 10 Exercise 1 One year ago I went to Africa with my family and just arrived we picked a type of taxi with 3 wheels, and the driver of the taxi stole us part of the luggage, just when we go out of the taxi. Exercise 3 1. Awareness 1.1 Colleagues 1.2 Customs 1.3 1.4 1.5 The family 2. Strategies 2.1 Overcome personal prejudice 2.2 Learn foraging languages Unit B: Cross-cultural communication 1 Verbal communication 1.1 Appropriate speech 1.2 Effective questioning techniques 1.3 Reflective questions and paraphrasing 2 Non-verbal communication 2.1 Appropriate behavior 2.2 International signs Exercise 4 Negative meanings: misunderstandings, u  naware, inappropriate, u  nfriendly,  impolite, una  cceptable, una  ble, unc  omfortable, unclear.  Neutral: informal, invaluable, n  on-verbal  Exercise 5 1. The problem is quite unclear now that you´ve explained it

2. I´m very sorry. We were 3. We respectfully ask guests to wear informal dress in the hotel restaurant 4. I regret that there have been some unacceptable over our refunds policy

5. I agree that this kind of behavior is simply impolite and i will take steps to ensure it doesn't happen again 6. The directions where absolutely clear –we´d never have found the hotel without them.  Exercise 7 1. Behave… 2. Pay a service charge/bill 3. Give a tip/refund 4. Leave a tip 5. Provide/offer/charge/pay for a service/extras 6. Make a mistake/a apology 7. Ask for an apology/refund Exercise 8 1. Ask for an apology 2. Make a mistake 3. Behave professionally 4. Ask for refund 5. Lave a tip 6. Pay for a service Exercise 9 In spain is not habitual to let a tip in restaurants, unless the waiter of the restaurant has had with us a good maners. But, I always let tips to the pizzas drivers .       ...