References Assessment CHCLEG003 Manage legal and ethical compliance PDF

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ASSESSMENT CHCLEG003 Manage legal and ethical compliance References: Act 2010 (Cth) and the Australian Consumer Law (page 4) https://www.accc.gov.au/system/files/1543_A%20guide%20to%20competition%20and%20consumer %20law_FA3.pdf Australian Business Solution Group. 2013. The Importance of Policies in the Workplace. Release Date 26 June 2013 http://www.australianbusiness.com.au/hr/news/the-importance-of-policies-in-the-workplace Australian Commission on Safety and Quality in Health Care, n.d. Clinical Care Standards. https://www.safetyandquality.gov.au/standards/clinical-care-standards Australian Commission on Safety and Quality in Health Care, n.d. What is accreditation? https://www.safetyandquality.gov.au/standards/national-safety-and-quality-health-service-nsqhsstandards/assessment-nsqhs-standards/consumers-and-accreditation#what-is-accreditation? Australian Commission on Safety and Quality in Health Care, n.d. The NSQHS Standards. https://www.safetyandquality.gov.au/standards/nsqhs-standards Australian Commission on Safety and Quality in Health Care, n.d. The Australian Guidelines for the Prevention and Control of Infection in Healthcare (2019) https://www.safetyandquality.gov.au/our-work/infection-prevention-andcontrol/guidelines/australian-guidelines-prevention-and-control-infection-healthcare-2019 Australian Consumer Law, n.d. A guide to competition and consumer law. The Competition and Consumer https://www.accc.gov.au/system/files/1543_A%20guide%20to%20competition%20and%20consumer %20law_FA3.pdf Australian Government. 2021. Directory. Human Rights and Equal Opportunity Compl. https://www.directory.gov.au/portfolios/attorney-generals/australian-human-rightscommission/human-rights-and-equal-opportunity-compl#:~:text=Last%20updated%3A %2010%20June%202021 Australian Government. Aged Care Quality and Safety Commission, 2021. Legislation and policies. Wednesday, 21 July 2021 https://www.agedcarequality.gov.au/about-us/legislation-and-policies Australian Government. Attorney-General’s Department. Privacy n.d. https://www.ag.gov.au/rights-and-protections/privacy Australian Government. Australian Institute of Family and Studies. Australian child protection legislation. CFCA Resource Sheet— March 2018 https://aifs.gov.au/cfca/publications/australian-child-protection-legislation

Australian Government. Australian Taxation Office. Registration obligations for businesses Dimitrina Traikov 1

ASSESSMENT CHCLEG003 Manage legal and ethical compliance https://www.ato.gov.au/business/registration/ Australian Government. Business. Register for taxes https://business.gov.au/registrations/register-for-taxes Australian Government. Business. (2021). Record keeping. Benefits of record keeping. Last Updated 10 March 2021 https://business.gov.au/finance/accounting/record-keeping Australian Government. Comcare. 2020. PCBUs. The role of PCBUs. Page last reviewed: 25 June 2020 https://www.comcare.gov.au/roles/pcbu Australian Government. Fair Work Ombudsman, n.d. National Employment Standards https://www.fairwork.gov.au/employee-entitlements/national-employment-standards Australian Government. Services Australia 2021. Referring and requesting Medicare services, last updated: 16 June 2021 https://www.servicesaustralia.gov.au/organisations/health-professionals/subjects/referring-andrequesting-medicare-services Australian Government. The Department of Health. Duty of care. Last update 2004 https://www1.health.gov.au/internet/publications/publishing.nsf/Content/drugtreat-pubs-front11fa-toc~drugtreat-pubs-front11-fa-secb~drugtreat-pubs-front11-fa-secb-6~drugtreat-pubs-front11-fasecb-6-1 Australian Government. The Department of Health, 2020. MBS Online. Medicare Benefits Schedule (MBS), last updated: 20 September 2020 http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/Home Australian Human Rights Commission. About Disability Rights, n.d. https://humanrights.gov.au/our-work/disability-rights/about-disability-rights Australian Human Rights Commission. About Sex Discrimination,n.d. https://humanrights.gov.au/our-work/sex-discrimination/about-sex-discrimination Australian Human Rights Commission. Age discrimination, n.d. https://humanrights.gov.au/our-work/employers/age-discrimination Australian Human Rights Commission. Racial discrimination, n.d https://humanrights.gov.au/our-work/employers/racial-discrimination Australian Human Rights Commission. Disability discrimination, n.d. https://humanrights.gov.au/our-work/employers/disability-discrimination

Australian Human Rights Commission. Functions of the Australian Human Rights Commission, n.d. Dimitrina Traikov 2

ASSESSMENT CHCLEG003 Manage legal and ethical compliance https://humanrights.gov.au/our-work/commission-general/functions-australian-human-rightscommission Australian Human Rights Commission. Complaints, n.d. https://humanrights.gov.au/complaints Australian Human Rights Commission. Legislation, n.d. https://humanrights.gov.au/our-work/legal/legislation Australian Retailers Association. 2019. On the spot fines for work health and safety non-compliance . Published Feb 21, 2019 https://blog.retail.org.au/newsandinsights/on-the-spot-fines-for-work-health-and-safety-noncompliance ASIC. How to protect your business name https://asic.gov.au/for-business/registering-a-business-name/before-you-register-a-businessname/how-to-protect-your-business-name/ ASIC. Registering a business name https://asic.gov.au/for-business/registering-a-business-name/ ASQ. Learn about quality. Continuous improvement. https://asq.org/quality-resources/continuous-improvement Caxton legal Centre Inc. Child Protection Legislation—Concepts and Principles . Last updated 19 July 2016 https://queenslandlawhandbook.org.au/the-queensland-law-handbook/family-law/childprotection/child-protection-legislation-concepts-and-principles/ Caxton legal Centre Inc. 2017. Human Rights and Equal Opportunity Commission. Last Updated 14 June 2017 https://queenslandlawhandbook.org.au/the-queensland-law-handbook/your-rights-andresponsibilities/discrimination-and-human-rights/ Civil Law. Duty of Care (QLD) https://www.gotocourt.com.au/civil-law/qld/duty-of-care/ Day Hospitals, Australia2021. New preventing and controlling infections standard, 3rd June 2021 https://www.dayhospitalsaustralia.net.au/new-preventing-and-controlling-infections-standard/ Dementia Australia. Australian Human Rights and Equal Opportunity Commission (HREOC), n.d. https://www.dementia.org.au/resources/websites/australian-human-rights-and-equal-opportunitycommission-HREOC Diversity Australia. Equal employment opportunity (EEO) and anti-discrimination program – Live virtual/Face to face delivery

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ASSESSMENT CHCLEG003 Manage legal and ethical compliance https://www.diversityaustralia.com.au/equal-employment-opportunity-eeo-and-anti-discriminationprogram/ Emplyoementhero.2021. Ultimate Guide to Workplace Policies and Procedures [2021], 15th March 2021 https://employmenthero.com/blog/hr/what-is-a-workplace-policy/ Health Direct. 2021. Pharmaceutical Benefits Scheme (PBS), last reviewed: April 2021 https://www.healthdirect.gov.au/pharmaceutical-benefits-scheme-pbs Health Industry Training. 2019. CHCLEG003: Manage Legal and Ethical compliance (Lerner Guide), June 2019 ISO. ISO/TC 46/SC 11. Archives/records management. ISO 15489 Records management, n.d. https://committee.iso.org/sites/tc46sc11/home/projects/published/iso-15489-recordsmanagement.html Legal Dictionary. 2017. Duty of care, Published March 17, 2017 https://legaldictionary.net/duty-of-care/ Legal Services Commission of South Australia. Australian Privacy Principles (APPs) https://lawhandbook.sa.gov.au/ch34s01s03s01.php MBS Online, Medicare Benefits Schedule 2020. What legislation covers the MBS , last updated: 07 August 2020 http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/FAQ-Legislation Miktysh. Miktysh Blog. The Australian Records Management Standards and Policies You Need to Know. May 9, 2019 https://miktysh.com.au/australian-records-management-standards-policies/ National Archives of Australia 1961/2021. AGLS metadata standard, n.d. https://www.naa.gov.au/information-management/information-management-standards/aglsmetadata-standard National Archives of Australia 1961/2021. Access to records under the Archives Act, n.d. https://www.naa.gov.au/help-your-research/using-collection/access-records-under-archives-act National Archives of Australia 1961/2021. ISO 16175 – what you need to know, n.d. https://www.naa.gov.au/information-management/information-management-standards/iso-16175what-you-need-know National Archives of Australia 1961/2021. General Records Authority 31,n.d. https://www.naa.gov.au/information-management/records-authorities/types-recordsauthorities/general-records-authority-31

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ASSESSMENT CHCLEG003 Manage legal and ethical compliance National Archives of Australia 1961/2021.Minimum metadata set, n.d. https://www.naa.gov.au/information-management/information-management-standards/australiangovernment-recordkeeping-metadata-standard/minimum-metadata-set OAIC. Australian Government. Office of the Australian Information Commissioner. Australian Privacy Principles https://www.oaic.gov.au/privacy/australian-privacy-principles/ OAIC. Australian Government. Office of the Australian Information Commissioner. Rights and responsibilities, n.d. https://www.oaic.gov.au/privacy/the-privacy-act/rights-and-responsibilities/ OAIC. Australian Government. Office of the Australian Information Commissioner. Privacy regulations, n.d. https://www.oaic.gov.au/privacy/the-privacy-act/privacy-regulations/ PeopleWith Disability Australia, 2018. National Standards For Disability Services (NSDS), 2014, 11October 2018 https://pwd.org.au/resources/disability-info/student-section/key-pieces-of-legislation/nationalstandards-for-disability-services-nsds-2014/ PowerDMS. 2020. Following Policies and Procedures and Why It’s Important. December 18, 2020 https://www.powerdms.com/policy-learning-center/following-policies-and-procedures-and-why-itsimportant Queensland Government. 2020. Business Queensland. Penalties for breaches to work health and safety law. Last updated April 2, 2020 https://www.business.qld.gov.au/running-business/whs/whs-laws/penalties Queensland Government. Business Queensland. (2019).Anti-discrimination and equal opportunity. Last updated 5 Nov 2019 https://www.business.qld.gov.au/running-business/employing/employee-rights/anti-discriminationeeo Queensland Government. Business Queensland. Basic record keeping requirements. Last updated 26 May 2020 https://www.business.qld.gov.au/running-business/finances-cash-flow/records/requirements Queensland Government. Business Queensland. Registering your business for tax. Last updated 28 May 2021 https://www.business.qld.gov.au/starting-business/licensing-obligations/licencesregistrations/register-tax Queensland Government. Queensland Health, 2015. “The National Code of Conduct for Health Care Workers (Queensland)”. Last updated 15 September 2015 https://www.health.qld.gov.au/system-governance/policies-standards/national-code-of-conduct

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ASSESSMENT CHCLEG003 Manage legal and ethical compliance Queensland Government. 2019. WorkSafe.qld.gov.au. Priority infringeable offences (on-the-spot fines). February, 2019. https://www.worksafe.qld.gov.au/news-and-events/newsletters/esafe-newsletters/esafeeditions/esafe/february-2019/jail-sentence-and-241m-fine-over-roofing-fall-fatality RACGP. Standards for general practices (5th edition). “A benchmark for quality care and risk management in Australian general practices”, n.d. https://www.racgp.org.au/running-a-practice/practice-standards/standards-5th-edition/standardsfor-general-practices-5th-ed Safe Work Australia. Law and Regulation. https://www.safeworkaustralia.gov.au/law-and-regulation Safe Work Australia. The role of the WHS regulators. https://www.safeworkaustralia.gov.au/law-and-regulation/role-whs-regulators Sampias, Kathryn. Armstrong legal. EEO meaning equal employment opportunity, n.d. https://www.armstronglegal.com.au/commercial-law/national/employment-law/eeo-meaning/ SEEK. Practice Manager Position, n.d. https://www.seek.com.au/job/52999541?type=standard#searchRequestToken=719f5000-3fe3-44e9b5b4-bb5f3ef11314 SEEK. Practice Manager Position, n.d. https://www.seek.com.au/job/53003873?type=standout#searchRequestToken=2a208046-9fc0-49068a18-7c9fe8de3311 SiteBook. Fines for non-compliance with WHS. Work Health and Safety Regulations: Tradies – What Can I get Fined For? https://www.sitebook.com.au/features/fines-for-non-compliance-with-whs/ Shickle, Alicia.2015. Physicians Practice, A To-Do List for Medical Practice Compliance Officers, January 8, 2015 https://www.physicianspractice.com/view/do-list-medical-practice-compliance-officers Shine Lawyers. Legal Services. Duty of care. https://www.shine.com.au/service/public-liability-claims/duty-of-care Skhmot, Nawras. (2017). The Lean way. 5 Benefits of Continuous Improvement. Published August 5, 2017 https://theleanway.net/5-Benefits-of-Continuous-Improvement Swan, Erin (2015). eFileCabinet. AS ISO 15489 Australian Records Management Standard, Oct 2, 2015 https://www.efilecabinet.com/as-iso-15489-australian-records-management-standard/

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ASSESSMENT CHCLEG003 Manage legal and ethical compliance The Human Rights and Equal Opportunity Commission. Chapter 1. https://humanrights.gov.au/sites/default/files/content/about/publications/annual_reports/2007_20 08/AR_2007_2008_1.pdf Volkov, Michael (n.d). Lexology. Blog Corruption, Crime & Compliance. Sampling as a Compliance Strategy https://www.lexology.com/library/detail.aspx?g=33875286-7cf6-48a0-81aa-1c769e4133be WorkSafe.qld.gov.au. Work health and safety laws (n.d) https://www.worksafe.qld.gov.au/laws-and-compliance/work-health-and-safety-laws

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