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IIE Module Manual

INPM210/INPM5112/INPM5210/PRMA6311

INTRODUCTION TO PROJECT MANAGEMENT MODULE MANUAL 2021 (First Edition: 2016)

This manual enjoys copyright under the Berne Convention. In terms of the Copyright Act, no 98 of 1978, no part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any other information storage and retrieval system without permission in writing from the proprietor.

The Independent Institute of Education (Pty) Ltd is registered with the Department of Higher Education and Training as a private higher education institution under the Higher Education Act, 1997 (reg. no. 2007/HE07/002). Company registration number: 1987/004754/07.

© The Independent Institute of Education (Pty) Ltd 2021

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DID YOU KNOW? Student Portal The full-service Student Portal provides you with access to your academic administrative information, including: • an online calendar, • timetable, • academic results, • module content, • financial account, and so much more!

Module Guides or Module Manuals When you log into the Student Portal, the ‘Module Information’ page displays the ‘Module Purpose’ and ‘Textbook Information’ including the online ‘Module Guides or ‘Module Manuals’ and assignments for each module for which you are registered.

Supplementary Materials For certain modules, electronic supplementary material is available to you via the ‘Supplementary Module Material’ link.

Module Discussion Forum The ‘Module Discussion Forum’ may be used by your lecturer to discuss any topics with you related to any supplementary materials and activities such as ICE, etc. To view, print and annotate these related PDF documents, download Adobe Reader at following link below: www.adobe.com/products/reader.html

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IIE Library Online Databases The following Library Online Databases are available. These links will prompt you for a username and password. Use the same username and password as for student portal. Please contact your librarian if you are unable to access any of these. Here are links to some of the databases: Library Website

This library website gives access to various online resources and study support guides [Link]

LibraryConnect (OPAC)

The Online Public Access Catalogue. Here you will be able to search for books that are available in all the IIE campus libraries. [Link]

EBSCOhost

This database contains full text online articles. [Link]

EBSCO eBook Collection

This database contains full text online eBooks. [Link]

SABINET

This database will provide you with books available in other libraries across South Africa. [Link]

DOAJ

DOAJ is an online directory that indexes and provides access to high quality, open access, peer-reviewed journals. [Link]

DOAB

Directory of open access books. [Link]

IIESPACE

The IIE open access research repository [Link]

Emerald

Emerald Insight [Link]

HeinOnline

Law database [Link]

JutaStat

Law database [Link]

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Table of Contents Using this Manual .........................................................................................................5 Introduction ..................................................................................................................6 Module Resources .......................................................................................................7 Module Purpose ...........................................................................................................8 Module Outcomes ........................................................................................................8 Assessments ................................................................................................................9 Module Pacer .............................................................................................................10 Glossary of Key Terms for this Module ......................................................................11 Learning Unit 1: Project Management Foundations ...................................................13 1 LEARNING UNIT 1: ............................................................................................14 1a. Introduction to Project Management ....................................................................14 2 LEARNING UNIT 1: ............................................................................................42 1b. Project Lifecycle ...................................................................................................42 Learning Unit 2: Introduction to Project Integration Management ..............................54 3 LEARNING UNIT 2: ............................................................................................55 Introduction to Project Integration Management ........................................................55 Learning Unit 3: Project Scope and Time Management ...........................................65 4 LEARNING UNIT 3 .............................................................................................66 3a. Scope Management .............................................................................................66 5 LEARNING UNIT 3 .............................................................................................78 3b. Time Management ...............................................................................................78 Learning Unit 4: Quality, Cost, Procurement and Risk Management .........................96 6 LEARNING UNIT 4: ............................................................................................97 4a. Quality Management ............................................................................................97 7 LEARNING UNIT 4: ..........................................................................................102 4b. Cost Management ..............................................................................................102 8 LEARNING UNIT 4: ..........................................................................................112 4c. Procurement Management .................................................................................112 9 LEARNING UNIT 4: ..........................................................................................119 4d. Risk Management ..............................................................................................119 Learning Unit 5: Human Resources, Communications and Stakeholder Management .................................................................................................................................133 10 LEARNING UNIT 5:.......................................................................................134 5a. Human Resources .............................................................................................134 11 LEARNING UNIT 5:.......................................................................................146 5b. Communications Management ..........................................................................146 12 LEARNING UNIT 5:.......................................................................................154 5c. Stakeholder Management ..................................................................................154 LAB 1 .......................................................................................................................163 LAB 2 .......................................................................................................................164 Bibliography .............................................................................................................165

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Using this Manual This manual has been developed to meet the specific objectives of the module and uses a number of different sources. It functions as a stand-alone resource for this module and no prescribed textbook or material is therefore required. There may, however, be occasions when additional readings are also recommended to supplement the information provided. Where these are specified, please ensure that you engage with the reading as indicated. Various activities and revision questions are included in the learning units of this manual. These are designed to help you to engage with the subject matter as well as to help you prepare for your assessments.

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Introduction Project Management (PM) is increasingly important in today's world. This module covers the fundamental concepts and basic applied techniques for cost effective management of both long-term development programs and short-term projects. The content deals with initiating, defining, planning, executing, controlling and closing projects. Project management principles and methodology are provided, with special focus on executing projects to successful completion. The module is divided into five Learning Units with different themes in each. The themes include, but are not limited to: • • • • • • • • • • • • • • •

Project management principles and concepts; Project environments; Project lifecycle; Process groups; Overview of project planning; Project integration management; Project stakeholder management. Project scope management; Project time management; Project quality management; Project cost management; Project procurement management; Project human resources management; Project communications management; Project risk management;

Computer tools are introduced to provide hands-on practical skills with the above topics. This manual is designed to offer a broad understanding of Project Management, as set out in the PMBOK® Guide – 5th edition (Project Management Institute, 2013) . However, not all processes, tools and techniques or outputs will be covered or covered in detail at this level.

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Module Resources Prescribed Book for this Module Software Requirement Recommended Additional Reading

Faculty of ICT. 2016. Introduction to Project Management Module Manual. Independent Institute of Education. Microsoft® Project and or www.teamgantt.com The following titles include information related to this module and may be consulted as additional resources. Please note, however, that you will not be tested on any content from these titles. Gido, J. and Clements, J.P. 2015. Successful Project Management. (6th ed). Cengage Learning. ISBN: 9781285068374. Heady, J. 2011. Fundamentals of Project Management. New York (NY): Amacom.

Digital and Web Resources

Project Management Institute. A Guide to the Project Management Body of Knowledge. (5th ed). Pennsylvania (PA): Project Management Institute, Inc. Additional digital resources are also available for this module. Please log onto the Student Portal, and follow the links to ‘Supplementary Digital Material’ to source the following. Project Management Institute: http://www.pmi.org International Centre for Complex Project Management: http://www.iccpm.com International Association for Project and Program Management: http://www.iappm.org/home.htm EQ Toolbox: http://www.eqtoolbox.org Niwot Ridge websites for Project Management Resources: http://www.niwotridge.com/Resources/PMSWEResources/PMSites.htm Project Management Centre: http://www.infogoal.com/pmc/pmchome.htm Project Management Discussion: http://www.projectmanagementdiscussion.com Project Management Insight: http://www.pminsight.org.uk ProjectManagement.com: http://www.projectmanagement.com TeamGantt.com: http://www.teamgantt.com

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Module Purpose This module provides you with foundational and practical knowledge of Project Management, the characteristics of the main project phases and the tools used in Project Management. It further provides knowledge of the four phases of project management, from sourcing a viable project, planning resources and budgets and executing the project to closing the project by having the client sign off on it.

Module Outcomes MO1 MO2 MO3 MO4 MO5 MO6

Demonstrate knowledge and understanding of Characteristics of project management. Demonstrate knowledge and understanding of the Initiation Phase of project management. Demonstrate knowledge and understanding of the Planning Phase of project management. Demonstrate knowledge and understanding of the Execution Phase of project management. Demonstrate knowledge and understanding of the Closing Phase of project management. Create the documents within each of the project phases.

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Assessments Refer to the Module Outline for this information.

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Module Pacer Refer to the Module Outline for this information.

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Glossary of Key Terms for this Module Refer to the Maxi’s website for the glossary of term, available at: http://maxwideman.com/pmglossary/index.htm. © R. Max Wideman http://www.maxwideman.com 2016 reproduced with permission. This material is offered to individual readers who may use it freely in connection with their project work. It may not be used by commercial or non-commercial organisations without permission.

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INTRODUCTION TO PROJECT MANAGEMENT MODULE CONTENT

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Learning Unit 1: Project Management Foundations Learning Objectives: • • •

•

• •

• •

My Notes

Explain the characteristics of project management at the hand of suitable examples. Describe types of project constraints. Apply various project management key principles and methodologies in a project.

Learning Unit 1 consist of the following two sections:

Describe the importance of project management in the context of various organisational structures and cultures. Explain the purpose of a project management strategy in a given context or project. Apply legal and ethical best practices and professionalism in project identification, selection and management. Define project organisational structures and governance. Describe the importance of project management in the context of various organisational structures and cultures.

Sections were previously referred to as (and currently on Learn): • 1a = Chapter 1 • 1b = Chapter 2

• •

1a 1b

Themes: • 1a = Theme 1 and Theme 2 • 1b = Theme 3

Describe the project phases that make up a typical project. • Explain project management processes as they occur within each project process group. • Use process groups in the context of project management knowledge areas. • Explain the relationships and interactions between process groups, processes and knowledge areas. Material used for this learning unit: • IIE Manual; • Module Outline; • Prescribed Software (or similar); • Learn Material.

•

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LEARNING UNIT 1:

In this learning unit, we explore the core concepts and techniques for cost effective management and successful completion of projects. We look at the importance of project management, organisational strategy, project selection and prioritisation, as well as organisational capability within the context of projects such as structure and the phases in the project life cycle. The learning unit also covers processes and process groups that a project manager can tailor for a specific phase or an entire project. At the end of this section, you should be able to: • • • • • • • •

Explain the characteristics of project management at the hand of suitable examples. Describe types of project constraints. Apply various project management key principles and methodologies in a project. Describe the importance of project management in the context of various organisational structures and cultures. Explain the purpose of a project management strategy in a given context or project. Apply legal and ethical best practices and professionalism in project identification, selection and management. Define project organisational structures and governance. Describe the importance of project management in the context of various organisational structures and cultures.

1a. Introduction to Project Management Have you ever had to organise a party? Sounds easy, doesn’t it. All you have to do is set a date and invite some people. Well it is not that easy, is it? Actually, there is a huge amount of planning and organising to do if you want your party to be successful. Your planning will involve deciding on what type of party you want depending on the amount of money available and the organising will involve things like food, drinks, music, space, seating, utensils to eat and drink out of and so on. Essentially, organising a party is a small project and for the party to be successful all the elements of the project management process need to be carried out.

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In the following section, the core principles of project management applicable to all projects shall be discussed. The material covered will examine the concepts, tools and techniques for effectively managing projects. This section shall review the importance of project management, the organisational strategy relating to a selected project, project selection as well as organisational capability within the context of projects, such as structure and project lifecycle. The initial steps in developing project-related product or service descriptions and creating the initiating document, the Project Charter shall also be explored.

Project Management Principles and Concepts Newton (2015), introduced his project management principles book by explaining that organisations are increasingly using project management techniques within their operations and the specialist language...