Summer Internship Project Report HR POLI PDF

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Summer Internship Project ReportHR POLICIES AND PLACEMENTSATA report submitted toAsian Business School, Noidaas a partial fulfillment of Full time Post Graduate Diploma in Management (PGDM) (Approved by AICTE, Ministry of HRD)Submitted to: MS. RUPALI MISRA Asian Business School NoidaSubmitted By: JA...

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Summer Internship Project Report HR POLICIES AND PLACEMENTS AT

A report submitted to

Asian Business School, Noida as a partial fulfillment of Full time Post Graduate Diploma in Management (PGDM) (Approved by AICTE, Ministry of HRD)

Submitted to: MS. RUPALI MISRA Asian Business School Noida

Submitted By: JAYATEE MUKHERJEE BATCH: 2012-2014 PGDM-2ND TRIMESTER

Asian Business School (ABS) A2, Sector – 125, Noida Website: www.abs.edu.in

ACKNOWLEDGEMENT This report bears sincere thanks to several people who have made contribution towards its completion. I am very thankful to Ms. Rupali Mishra, for providing me with an environment to complete my project successfully. I express my sincere gratitude to her for invaluable guidance and blessings and her unwavering support during the entire course of this project work. I am also thankful to my industry guide Ms. Sarupa Sahu, Eastern region placement head CMC LTD Kolkata. I extend my sincere gratitude and thanks to our Director Dr. Lalitya Vir Srivastava, ABS, Noida. JAYATEE MUKHERJEE

STUDENT DECLARATION

I hereby declare that the project conducted at CMC LTD Under the guidance of Ms. Sarupa Sahu Submitted in partial fulfillment of the requirements for the degree of POST GRADUATION DIPLOMA IN MANAGEMENT TO ASIAN BUSINESS SCHOOL, NOIDA

Is my original work and the same has not been submitted for the award of any other degree/diploma/fellowship or other similar titles or prizes.

Place: NOIDA Date:

JAYATEE MUKHERJEE

TABLE OF CONTENTS

S.No

CHAPTER

P AGE No.

1

Executive Summary

4

2

Introduction

5

3

Objectives

6

4

Research Methodology

12

5

Literature review

13

6

Data Analysis And Interpretation

33

7

Suggestions & Recommendations

47

8

Conclusion

48

9

Bibliography

49

10

Annexure

50

EXECUTIVE SUMMARY Internship at CMC Limited, Kolkata was a great exposure to the industry. After going through summer training, This was firsthand experience of how an industry as well as HR department functions. INTRODUCTION OF PROJECT This project is about the HR Policies and Placement in CMC Limited. The HR Policies in an organization helps every individual to raise his/her potential in all facets by helping him to be satisfied and secured about his present and future. PROJECT TITLE The title of the project is “HR Policies and Placement in CMC Limited”. As the name indicates it is the study of the HR Policies prevalent in the organization and the placement structure in CMC Ltd. ORGANISATION CMC Limited is an Information Technology services, consulting and software company having its Headquarters in New Delhi, India. CMC is part of the TATA Group and is a subsidiary of Tata Consultancy Services. CMC was incorporated on December 26, 1975, as the 'Computer Maintenance Corporation Private Limited'. The Government of India held 100 per cent of the equity share capital and owned by government of India. On August 19, 1977, it was converted into a public limited company. In October 2001, CMC was privatized by the Government of India in a sale to India-based Tata Consultancy Services (TCS), the largest software services company in Asia. It also features on top ten companies in India.

INTRODUCTION The working forces of CMC all play a significant role in the continuous progress of the company. Hence it is essential to keep them motivated and keep their spirits high. The broad objective of the study was to provide the working forces of CMC with some new companies for student placement. Therefore in order to have a deep knowledge and understanding about what should constitute the placement schemes for the working force; a study was conducted (with the help of questionnaires) with the help of 100 students in CMC academy Kolkata. “Right person for the right job” the basic principle in giving placements to the candidates.

OBJECTIVES OF THE STUDY .

 To understand the placement structure in CMC Ltd and to study about the further aspects of improvement.

 To understand what is the advertising techniques which should be used by CMC for the promotion of their courses.

 To study about the type of job needed in Corporates in respect to the CMC courses.

 To find out the drawbacks in the development of CMC academy.

ABOUT THE TOPIC HUMAN RESOURCE POLICIES Human Resource Policies refers to principles and rules of conduct which “formulate, redefine, break into details and decide a number of actions” that govern the relationship with employees in the attainment of the organization objectives.

HR Policies cover the following: 1. Policy of hiring people with due respect to factors like reservations, sex, marital status, and the like. 2. Policy on terms and conditions of employment-compensation policy and methods, hours of work, overtime, promotion, transfer, lay-off and the like. 3. Policy with regard medical assistance-sickness benefits, ESI and company medical benefits. 4. Policy regarding housing, transport, uniform and allowances. 5. Policy regarding training and development-need for, methods of, and frequency of training and development. 6. Policy regarding industrial relations, trade-union recognition, collective bargaining, grievance procedure, participative management and communication with workers.

FORMULATING POLICIES

There are five principal sources for determining the content and meaning of policies: 1. Past practice in the organization. 2. Prevailing practice in rival companies. 3. Attitudes and philosophy of founders of the company as also its directors and the top management. 4. Attitudes and philosophy of middle and lower management. 5. The knowledge and experience gained from handling countless personnel problems on day to day basis

PLACEMENTS IN CMC The placement cell provides active assistance to students in finding jobs. Placement assistance is provided to them on successful completion of the programme. The placement cell has successfully placed many students in top 20 IT organizations. Apart from technical training in various software & hands-on project work, CMC LTD helps to get a foothold in the booming IT & ITeS industry. CMC assists its students in finding a job. Here’s how:

Workplace skills Training CMC LTD Career course includes 9 months of Workplace skills training that develops English & Soft Skills.

Internship As part of its Career course, CMC LTD places students with various companies. The 1year work experience gives students a chance to be in an office/ workplace & work on the company real projects. Students who perform well during the internship are often offered a full-time job by the company later on.

Placement Workshops CMC LTD conducts workshops on handling job interviews, aptitude tests & Group Discussions. Useful skills like resume writing, presentation skills & time management are also developed.

Job Fairs Last year, CMC LTD organized job fairs in Delhi, Mumbai, and Kolkata & Kochi. Many firms from IT & ITES fields participated in these fairs & short-listed 1300 participants for various IT job roles.

From time to time, CMC LTD conducts such job fairs all over the country to connect students with companies looking for talented students.

100% Placement assistance CMC LTD offers 100% placement assistance to students. In 2012, CMC LTD EDUCATION AND TRAINING placed students with many top companies in India & overseas.   

Recruit from us Student/ alumni feedback Become a business partner

PLACEMENT CYCLE

CLIENT SEARCH FROM NET

CLIENT MEET

CLIENT CALL

WORK PROCESS STRATEGIES APPLIED FOR ACHIEVING THE TASK ASSIGNED

Client Search For placement of the students in different companies first we search for the different companies from internet from various sites.

Cold Calling

Cold calling means to approach the clients without taking prior appointments. I have done lots of cold calling. I visited different companies and industries. I got a great experience as I interacted with different kind of peoples. Even I learned lots of things regarding convincing the clients.

Client Visit I visited different companies and industries to get contact details from them and to convince them to place our students in their companies. I got to interact with many HR of different IT companies.

Role Plays Role play is a kind of play or say drama which is been presented in front of a group of peoples and that is even in rural areas where people don’t understand the face to face interaction or any another explanation. Role play is done basically in local language and we are planning to do the same as our role play is all set to do.

Data Collection My third strategy is to collect data as many as possible from different sources. So for this data collection I have visited different colleges to get the data of retired people. I went to colleges to get the data of the graduate students who would the good prospect for our company.

Conducted test There were three rounds first was written test, technical round, group discussion followed by personal interview. With the help of my seniors I conducted admission tests of Cjet candidates.

Conducted group discussion rounds Then after the written test I suggested few group discussion topics and conducted group discussion rounds and on the basis of this we were able to analysis the communication skills of the candidates.

Done survey to take students feedback I made questionnaire to take feedback from the students for the betterment of CMC. I went to different classes and interacted with the students to know about their problems and suggestions.

Canopy

Canopy is the kind of activity in which we do arrange a small Business Opportunity Presentation. We select particular area and in this area we give invitations to the people residing in this area and then we arrange the presentation. We did our canopy in the areas like Park street, Garia, and Konnagar and tried to cover as many areas as possible to promote CMC LTD.

Recruitment Assistance for Companies CMC LTD EDUCATION AND TRAINING DEVISION has Placements Team which has helped hundreds of IT companies across the country find talented candidates for IT jobs.

Short listing candidates CMC LTD has a full-fledged Placements Team operating from offices across India. The Team is in touch with graduating students at all CMC LTD E&T centres. On receiving recruitment request, the Team screens & shortlists candidates & sends them for tests interviews to the company.

Job fairs From time to time, CMC LTD organizes job fairs to connect companies with students. Students are interviewed & often get spot offers for jobs with these companies.

Campus placements Recently, Wipro, HCL, India’s largest third-party offshore Business Process Outsourcing service provider, conducted campus placements at CMC LTD Computer Education.

Workplace skills Apart from IT education, CMC LTD also trained students in English language & communication skills, how to make presentations, how to work in a team, and other workplace skills

PLACEMENTS IN 2012-2013

CANDIDATE NAME COMPANY Richa Tiwari Technosys Services Prachi Yagnik Technosys Services Lokesh Arora Meta Design Solutions Rohit Dagare Capgemini-Pune Kanchan Bhangale Capgemini-Pune Nikhil Mishra Capgemini-Pune Vihang Bhatt Lemon Technologies Rishabh Arora Lemon Technologies Kushal Chitra Capgemini-Bangalore Pallavi Roy Linde Group [British Oxygen Company] Avishek Bhaumik CMC LTD [SECR Project] Md. Asif CMC LTD [SECR Project] Kumar Sachhidanand Shastri CMC LTD [SECR Project] Sudipta Sen CMC LTD [SECR Project] Anirban Mukherjee CMC LTD [SECR Project

RESEARCH METHODOLOGY 1. METHOD OF DATA COLLECTION I have chosen the questionnaire methods of data collection due to limited time in hand. While designing data-collection procedure, adequate safeguards against bias and unreliability must be ensured. I have examined the collected data for completeness, comprehensibility, consistently and reliability. I have also gathered secondary data which have already been collected and analyzed. For the present piece of research the investigator has used the following methods:  Interview  Observation  Questionnaire 2. SAMPLE SIZE I have taken 100 as the sample size. . 4. ABOUT THE QUESTIONNAIRE In this method a questionnaire is sent to the HR Manager concerned with a request to check the questions in the questionnaire. The questionnaire consisted of a number of questions printed or typed in a definite order. I have chosen this method of data collection due to low cost incurred, it is free from bias of the interviewer and respondent have adequate time.

LITERATURE REVIEW ABOUT THE ORGANISATION “In a free enterprise, the community is not just another stakeholder in the business, but is in fact the very purpose of its existence. - Jamsetji Tata CMC Limited is a leading systems engineering and integration company in India, offering application design, development, testing services and asset-based solutions in niche segments through turnkey projects of national importance. CMC has also been expanding its service presence in international markets offering off-shoring advantages and delivering value through service level-based and project scope-based deliveries. Since its inception on December 26, 1975, CMC has been a frontrunner in providing IT solutions and services. CMC was the first ever enterprise in India to set up a countrywide data network called INDONET - a computer network providing access to major cities in India, way back in 1985. A subsidiary of Tata Consultancy Services Limited (TCS Ltd), one of the world's leading information technology consulting, services and business process outsourcing organizations, CMC Limited is a part of the US$ 100.09 billion Tata Group, India's best known business conglomerate. Today, CMC Limited, an ISO 9001:2000, certified and CMMI Level V accredited organization, is positioned as a premier IT solutions provider in the fast growing and competitive IT market. We execute large and complex turnkey projects, and have built, managed and supported our customers' IT systems across the value chain infrastructure, applications and business processes.

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A few highlights of our business Over 10775 employees spread across India, USA, UK, Europe, MEA & APAC

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3300+ experts in technologies & domain for Application Development Practice

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978 strong skilled force in Embedded Systems

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11 Development Centers across India and USA

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Experience in setting up large ODCs up to 300+ team

CMC has 18 offices in major Indian cities and over 150 service locations. We have a sizable resource pool of engineers trained in diverse technologies, with vast domain knowledge and varied skill sets. We conduct significant research into emerging technologies and competence areas at our state-of-the-art, ISO 9001 certified R&D Centre in Hyderabad, India. This gives us an edge in complex, high technology projects. CMC over the years has followed a multi-dimensional approach to support its growth and expansion in becoming a global player. Together with Tata Consultancy Services Limited (TCS Ltd), our strategic partner, we are working to target the global market with additional offerings that leverage our combined strengths and enable us to follow common best practices. CMC's wholly owned subsidiary, CMC Americas Inc, was acquired in 1991 and formerly called Baton Rouge International (BRI), before being renamed in 2003. With 9 offices in USA and servicing customers across the country, it drives CMC's thrust towards globalization and business development in USA. In addition to the following, CMC Americas Inc also maintains offices in Austin, TX; Los Angeles, CA; Sunnyvale, CA; Atlanta, Georgia; Baton Rouge, LA; Novi, MI; Edison, NJ; Reston, VA and Burlington, MA. CMC Informatics UK is the branch office of CMC Limited in the United Kingdom and covers the territories of UK, Ireland and Europe. The office is based in the historic city of Guildford in Surrey, one of richest counties in the UK. CMC's products for transport, law enforcement, banking and insurance verticals, and services in embedded technologies, IT Consultancy and Infrastructure Development Management and Outsourcing are offered through this office. The London Underground Limited (LUL), Forth Ports and TRW are a few of our well known clients. CMC Dubai is the branch office of CMC in West Asia and serves as a front end for CMC's thrust towards globalization, especially in terms of business development in the Middle East and Africa. The Dubai office handles large projects for important clients like the National Bank of Bahrain and Syrian Railways. In Africa, the Tanzania Police is also handled from this office.

Board of Directors S Ramadorai, Chairman In February 2011, S Ramadorai stepped into public service when the Indian Government appointed him as the Advisor to the Prime Minister in the National Skill Development Council, in the rank of Cabinet Minister. The Council, which is headed by the Prime Minister, seeks to develop a strategy for Skill Development at the National level with a view to address the skill deficit. Ramadorai continues as the Vice - Chairman of Tata Consultancy Services Ltd, a company he has been associated with, for the past 39 years. He took over as CEO in 1996 when the company's revenues were at $ 160 million and has since then led the company through some of its most exciting phases, including its going public in 2004. In October 2009, he stepped down as CEO, leaving a $ 6 billion global IT services company to his successor, while he took over the mantle of Vice Chairmanship of the company. Ramanathan Ramanan, Managing Director and Chief Executive Officer R. Ramanan is currently the Managing Director and Chief Executive Officer of CMC Limited. He was inducted as the Deputy Managing Director and COO of CMC Limited in 16th October 2001 and became the Managing Director and CEO of CMC in 2003. Ramanan has been associated with TCS and the TATA group since 1981.He is currently the Chairman of CMC Americas, a wholly owned subsidiary of CMC in USA, and on the Board of Directors of Tata Business Support Services Limited. S Mahalingam, Director Seturaman Mahalingam or “Maha”, as he is better known, started his professional career with Tata Consultancy Services in 1970. In his 42-year career with TCS, Maha has been involved in myriad aspects of the Company’s operations and growth, before being appointed as the Chief Financial Officer of the Company in February 2003 and as Executive Director in August 2007. A chartered accountant by qualification, Maha began his career as an IT consultant and thereafter played a major role in marketing TCS services across the globe, developing processes and creating large software development centers for the Company.

Kalpana Morparia, Director

Ms. Kalpana Morparia is Chief Executive Officer of J.P. Morgan, India. Kalpana leads each of the firm's lines of business -Investment Banking, Asset Management, Treasury Securities & Services and Principal Investment Management. She also has responsibility for Service Groups operating in India, including Global Research, Finance, Technology and Operations. Internationally, Kalpana is a member of J.P. Morgan Asia Pacific Executive Committee. Sudhakar Rao...