Syllabus for MGT 3120 Baruch PDF

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The mission of the Zicklin School of Business is to create and disseminate knowledge, to facilitate student learning, and to promote ethical business practices, while capitalizing on the School’s diversity and location in New York City.

COURSE SYLLABUS Part 1: Course Information General Course Information Course Number/Section Class Course Title

MGT 3120/ EMWA-LEC 51185 Fundamentals of Management

Term Days & Times Location

MoWe 2:30PM - 3:45PM B - Vert 4-180

Fall 2018

Professor Contact Information Professor Office Phone Other Phone Email Address Office Location Office Hours Other Information

Bruce Fern, M.Ed. 646-312-1111 646-312-1112 [email protected] NVC 9-Cubicle 9-250 L By Appointment Only

Course Coordinator Information Course Coordinator Office Phone Office Fax Other Phone Email Address Office Location

C. Justice Tillman, Ed.D., Ph.D., SPHR, GPHR, SHRM-CP 646-312-3638 646-312-3621 N/A [email protected] VC 9.254

Course Description Traces the historical, developmental, and contemporary aspects of management. Qualitative as well as quantitative concepts, tools, techniques, and classes are introduced. In addition, the role of the manager as a decision-maker in a dynamic environment is examined.

MGT 3120

Course Overview The objectives of this course include preparing potential managers, and enhancing the skills of existing managers, to deal with the changing demands of organizations in global environments. The emphasis will be on the management process and the roles and challenges of managers in managing a culturally diverse workforce, increasing ethical awareness and social responsiveness, developing commitments to quality and productivity, and developing decision-making and interpersonal team building skills. Organizations are the way work gets organized, coordinated, and accomplished. Knowing how organizations work and how to work within them are perhaps the most powerful tools you have to be successful and competitive with others in a real-world environment. In addition to mastering the core course materials, the goal is to increase your self-awareness and foster critical skills in order to help you plan your career in management (through self-assessments and developmental exercises), as well as to increase your ability to analyze, solve, and communicate your solutions to practical problems managers may face on the job (through assignments and in-class exercises). Course Pre-requisites, Co-requisites, and/or Other Restrictions Courses: None Academic Standing: Junior Status Skills: “It is assumed that prior to enrolling in this course, you have been exposed to and are comfortable with your abilities in the following areas.”

Analytical Skills

Technological Skills

Communication Skills: Oral

Communication Skills: Written

Civic Awareness and Ethical DecisionMaking

Revised 07.16.18

Students will possess the analytical and critical thinking skills to evaluate issues faced in business and professional careers. Students will possess the necessary technological skills to analyze problems, develop solutions and convey information. Students will have the necessary oral communication skills to convey ideas and information effectively and persuasively. Students will have the necessary written communication skills to convey ideas and information effectively and persuasively. Students will have the knowledge base and analytical skill to guide them when faced with ethical dilemmas in business. Students will have an awareness of political, civic and public policy issues affecting business.

Course Syllabus

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MGT 3120

Global Awareness

Students will know how differences in perspectives and cultures affect business practices around the world.

Textbooks and Course Materials Required Texts Kinicki, A., & Williams, B. K. (2017) Management: A Practical Introduction (8th Ed). New York: McGraw-Hill. ISBN: 13:9781260425420 | ISBN: 10:1260425428 McGraw-Hill Connect is an online assignment and assessment solution that connects you with the tools and resources you need to achieve success. Connect is designed to prepare you by enabling faster learning, more efficient studying, and higher retention of knowledge. Enhanced SmartBook: Complete with LearnSmart, SmartBook is an adaptive reading experience. The textbook is designed to help you as the student distinguish what you know from what you don’t while honing in on the concepts that you are most likely to forget. Other Readings None Required Online Resources Reviewing, studying, learning, and practicing course content requires use of a computer and an internet connection. Many activities and assignments that are an essential part of the learning experience (and your grade) also require online access. You will need access to your College-assigned email account. If you do not have regular access to a computer, please familiarize yourself with the resources available on campus. The instructor will not grant extensions on assignments because of technology related issues that could have been addressed using resources available on campus. Suggested Course Materials Suggested Readings/Texts To enhance meaningful discussions, students are also encouraged to read current materials relevant to course objectives. For example, current newspapers (e.g. Wall Street Journal), journals and magazines (e.g. Business Week, Fortune, Harvard Business Review). Revised 07.16.18

Course Syllabus

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MGT 3120

Suggested Materials Additional materials may be distributed in class (readings, exercises, etc.) or available on connect.mheducation.com/connect.

Course Requirements 1. Internet connection (DSL, LAN, or cable connection desirable) 2. Access to connect.mheducation.com/connect

Course Structure This course is designed to provide a thought-provoking learning experience, including but not limited to both face-to-face and online activities. Contact time will be divided in the following way: 70 % Face to Face 30 % Online Each week there will be readings from the text and/or articles/cases. There will be short power point presentation and/or audio/video lecture introducing the learning objectives, the readings/resources, and the activities/assignments that are due. I may also provide some audio/video presentations on topics that are important, but have not been discussed well in the book. Online sessions will be a blend of self-paced and group activities using McGrawHill Connect. Activities may consist of any/all of the following: interactive assignments, cases (written and/or video), chat, blogs, discussion forums, email, journaling, blogging, wikis, and web posting. There will be a short quiz based on the readings, which will help you review the content. Face-to-face sessions will be held on the Baruch College campus in B - Vert 4-180. To ensure a lively and relevant discussion, it is important that all assigned readings be done prior to class.

Connect Access This course will have material delivered partially online through a course management system name McGraw-Hill Connect® Management. To access this course on McGraw-Hill Connect® Management you will need access to the Internet and a supported Web browser (Chrome, Firefox, Internet Explorer, Safari). To ensure you are using a supported browser and have required plug-ins please run the Browser Checker from the Help link on the McGraw-Hill Connect® Management login page. Revised 07.16.18

Course Syllabus

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MGT 3120

Technical Assistance If you need technical assistance at any time during the course or to report a problem with McGraw-Hill Connect® Management you can: 

Visit the McGraw-Hill Connect® Management Training and Support site http://www.mheducation.com/highered/platforms/connect/training-supportstudents.html



Student Technical Support Number: (800) 331-5094

Revised 07.16.18

Course Syllabus

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MGT 3120

Part 2: Course-Level Learning Outcomes Student Learning Objectives/Outcomes The objective of this course is for each student to be able to know, comprehend, apply, analyze, synthesize and evaluate the basic fundamentals of managing organizations. Students will complete specific activities, as identified in the syllabus, related to each of the four functions of management: planning, organizing, leading, and controlling. By the time that students have completed this course, students will be able to: 1. 2. 3. 4. 5. 6. 7.

Explain the role of managers. Describe the skills needed to be a successful manager. Recognize the importance and impact of ethical and unethical behavior in organizations. Describe the benefits and challenges of a diverse, global workforce. Explain the advantages, disadvantages, and best practices of utilizing teams within organizations. Develop self-awareness and problem solving skills through the analysis of organizational issues and challenges facing managers. Analyze implications of management trends and popular management programs in a global work environment.

Revised 07.16.18

Course Syllabus

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MGT 3120

Part 3: Assignments & Academic CalendarA Topics, Reading Assignments, Due Dates, Exam Dates Important note: Some of the chapters may extend past the date assigned. WK

1

DATE

8/27

DAY

MON

PREPARATION, ACTIVITIESB, AND EVALUATION In this first class we will cover:       

Grade requirements, including exams, quizzes and others Completing Assignments Classroom activities The Textbook and Intro to Chapter 1 Registering and Using Connect Go over the 3120 Syllabus Course ground rules

Preparation: Reading(s): Syllabus Chapter 1: The Exceptional Manager: What You Do, How You Do It – (SB)

Activities Connect: 1

8/29

WED

  

The Levels of Management – (CD) Managerial Roles - (CD) How Strong Is My Motivation to Lead? - (SA)

Evaluation: 

2

9/3

MON

Pre-Class Quiz 1: Chapter 1

NO CLASSES SCHEDULED Preparation: Reading(s): Syllabus Chapter 1 CONTINUED: The Exceptional Manager: What You Do, How You Do It – (SB)

Activities Connect: 2

9/5

WED

  

The Levels of Management – (CD) Managerial Roles - (CD) How Strong Is My Motivation to Lead? - (SA)

Evaluation: 

Pre-Class Quiz 1: Chapter 1

MGT 3120

3

9/10

MON

NO CLASSES SCHEDULED Preparation: Reading(s): Chapter 2: Management Theory: Essential Background for the Successful Manager – (SB)

3

9/12

WED

Activities Connect:  

The Systems Viewpoint – (CD) The Learning Organization – (CD)

Evaluation: 

Pre-Class Quiz 2: Chapter 2

Preparation: Reading(s): Chapter 3: The Manager’s Changing Work Environment & Ethical Responsibilities: Doing the Right Thing – (SB)

4

9/17

MON

Activities Connect:  

How Organizations Can Promote Ethics - (CD) Assessing My Perspective on Ethics - (SA)

Evaluation: 

4

9/19

WED

Pre-Class Quiz 3: Chapter 3

NO CLASSES SCHEDULED Preparation: Reading(s): Chapter 3 (CONTINUED): The Manager’s Changing Work Environment & Ethical Responsibilities: Doing the Right Thing – (SB)

5

9/24

MON

Activities Connect:  

How Organizations Can Promote Ethics - (CD) Assessing My Perspective on Ethics - (SA)

Evaluation: 

Pre-Class Quiz 3: Chapter 3

Preparation: Reading(s): Chapter 4: Global Management: Managing across Borders – (SB)

5

9/26

WED

Activities Connect:   

Five Ways of Expanding Internationally – (CD) The Successful International Manager - (CD) Assessing Your Global Manager Potential - (SA)

Evaluation: 

6

10/1

MON

Pre-Class Quiz 4: Chapter 4

Preparation:

MGT 3120

Reading(s): Chapter 5: Planning: The Foundation of Successful Management – (SB)

Activities Connect:   

Levels of Management Planning – (CD) SMART Goals - (CD) Assessing Your Career Vision and Plan - (SA)

Evaluation: 

Pre-Class Quiz 5: Chapter 5

Preparation: Reading(s): Chapter 5 (CONTINUED): Planning: The Foundation of Successful Management – (SB)

6

7

10/3

10/8

WED

MON

Activities Connect:   

Levels of Management Planning – (CD) SMART Goals - (CD) Assessing Your Career Vision and Plan - (SA)

Evaluation: Pre-Class Quiz 5: Chapter 5 NO CLASSES SCHEDULED Preparation: Reading(s): Chapter 6: Strategic Management: How Exceptional Managers Realize a Grand Design– (SB)

Activities Connect: 7

10/10

WED

   

Porter’s Four Competitive Strategies – (CD) The Strategic Management Process – (CD) Three Common Grand Strategies – (CD) Assessing Strategic Thinking - (SA)

Evaluation: 

8

10/15

MON

Pre-Class Quiz 6: Chapter 6

Preparation: Reading(s): Chapter 6: (CONTINUED) Strategic Management: How Exceptional Managers Realize a Grand Design– (SB)

Activities Connect:    

Porter’s Four Competitive Strategies – (CD) The Strategic Management Process – (CD) Three Common Grand Strategies – (CD) Assessing Strategic Thinking - (SA)

Evaluation:

MGT 3120 

Pre-Class Quiz 6: Chapter 6

Preparation: Reading(s): Chapter 7: Individual & Group Decision Making: How Managers Make Things Happen – (SB)

8

10/17

WED

Activities Connect:  

9

10/22

MON

Decision Making Biases - (CD) Decision Making Styles - (CD)

Evaluation: Pre-Class Quiz 7: Chapter 7 Evaluation: Exam 1 OF 2: Chapters 1-7 Preparation: Reading(s): Chapter 8: Organizational Culture, Structure, & Design: Building Blocks of the Organization – (SB)

9

10/24

WED

Activities Connect:   

Four Types of Organizational Culture - (CD) Organizational Design – Traditional Structures - (CD) Assessing Your Preferred Type of Organizational Culture - (SA)

Evaluation: 

Pre-Class Quiz 8: Chapter 8

Preparation: Reading(s): Chapter 8 (CONTINUED): Organizational Culture, Structure, & Design: Building Blocks of the Organization – (SB)

10

10/29

MON

Activities Connect:   

Four Types of Organizational Culture - (CD) Organizational Design – Traditional Structures - (CD) Assessing Your Preferred Type of Organizational Culture - (SA)

Evaluation: 

10

10/31

WED

Pre-Class Quiz 8: Chapter 8

Preparation: Reading(s): Chapter 9: Human Resource Management: Getting the Right People for Managerial Success– (SB)

Activities Connect:   

Four Kinds of Workplace Agreements – (CD) Employee Protection Laws – (CD) Assessing the Quality of HR Practices - (SA)

MGT 3120

Evaluation: 

Pre-Class Quiz 9: Chapter 9

Preparation: Reading(s): Chapter 9: Human Resource Management: Getting the Right People for Managerial Success– (SB)

11

11/5

MON

Activities Connect:   

Four Kinds of Workplace Agreements – (CD) Employee Protection Laws – (CD) Assessing the Quality of HR Practices - (SA)

Evaluation: 

Pre-Class Quiz 9: Chapter 9

Preparation: Reading(s): Chapter 10: Organizational Change & Innovation: Lifelong Challenges for the Exceptional Manager – (SB)

11

11/7

WED

Activities Connect:   

Forces for Change - (CD) Seeds of Innovation - (CD) Assessing Your Attitude Toward Change at Work - (SA)

Evaluation: Pre-Class Quiz 10: Chapter 10 Preparation: Reading(s): Chapter 10 (Continued) : Organizational Change & Innovation: Lifelong Challenges for the Exceptional Manager – (SB)

12

11/12

MON

Activities Connect:   

Forces for Change - (CD) Seeds of Innovation - (CD) Assessing Your Attitude Toward Change at Work - (SA)

Evaluation: Pre-Class Quiz 10: Chapter 10 12

11/14

WED Preparation: Reading(s): Chapter 11: Managing Individual Differences & Behavior: Supervising People as People – (SB)

Activities Connect:   

Big 5 Personality Traits – (CD) Core Self-Evaluations – (CD) The New Diversified Workforce - (CD)

MGT 3120 

Where Do You Stand on the Big Five Dimensions of Personality? - (SA)

Evaluation: Pre-Class Quiz 11: Chapter 11 Preparation: Reading(s): Chapter 11 (CONTINUED): Managing Individual Differences & Behavior: Supervising People as People – (SB)

Activities Connect: 13

11/19

MON

   

Big 5 Personality Traits – (CD) Core Self-Evaluations – (CD) The New Diversified Workforce - (CD) Where Do You Stand on the Big Five Dimensions of Personality? - (SA)

Evaluation: 

Pre-Class Quiz 11: Chapter 11

Preparation: Reading(s): Chapter 12: Motivating Employees: Achieving Superior Performance in the Workplace– (SB)

Activities Connect: 13

11/21

WED

   

Expectancy Theory – (CD) Maslow’s Hierarchy of Needs – (CD) Equity Theory – (CD) Assessing Your Acquired Needs - (SA)

Evaluation: Pre-Class Quiz 12: Chapter 12

14

11/26

MON

Preparation: Reading(s): Chapter 12 (CONTINUED): Motivating Employees: Achieving Superior Performance in the Workplace– (SB) Chapter 13: Groups & Teams: Increasing Cooperation, Reducing Conflict – (SB)

Activities Connect:    

Expectancy Theory – (CD) Maslow’s Hierarchy of Needs – (CD) Equity Theory – (CD) Assessing Your Acquired Needs - (SA)

 

Five Conflict Handling Styles - (CD) Five Stages of Group Development – (CD)

MGT 3120 

Assessing Your Attitudes Towards Teamwork - (SA)

Evaluation: Pre-Class Quiz 12: Chapter 12

Preparation: Reading(s): Chapter 13: Groups & Teams: Increasing Cooperation, Reducing Conflict – (SB)

14

11/28

WED

Activities Connect:   

Five Conflict Handling Styles - (CD) Five Stages of Group Development – (CD) Assessing Your Attitudes Towards Teamwork - (SA)

Evaluation: Pre-Class Quiz 13: Chapter 13

Preparation: Reading(s): Chapter 14: Power, Influence, & Leadership: From Becoming a Manager to Becoming a Leader – (SB)

15

12/3

MON

Activities Connect:   

Five Sources of Power - (CD) Nine Generic Influence Tactics – (CD) Assessing Your Readiness to Assume the Leadership Role - (SA)

Evaluation: 

Pre-Class Quiz 14: Chapt...