Template for BMO1102 Manager Interview Report 2017 PDF

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Report Template Instructions The BMO1002 Assessment 3 task requires you to write a 3,000 word formal business report. The purpose of this report is to present the findings from your Field Study and Manager Interview. To assist you with the format and content expected for Assessment 3 the following Report Template has been provided as a guide. To use the template complete each section of the report by following the instructions in blue. When you have completed the report you can then delete these instructions. Please DO NOT SUBMIT YOUR REPORT WITH THESE INSTRUCTIONS.

(Title or cover page)

BMO1102 Management & Organisation Behaviour Assessment 3 Group Assignment Manager Interview and Report

Group members:

insert names and student numbers for group members first name family name student ID first name family name student ID first name family name student ID first name family name student ID

Seminar Leader: insert name of seminar leader Seminar time: insert day & time

Organisation studied:

insert name of organisation studied

Manager interviewed:

insert name of manager interviewed

(Executive Summary) In a formal business report an Executive Summary is placed prior to the Table of Contents and the page is numbered using Roman numerals. It is read separately to the report and should therefore stand alone as an overall summary of the main activities and findings of your report. For the Assessment 3 Report you should write 2-3 paragraphs, approximately 250-350 words. As it is a summary of your report, the word count for this assessment task does NOT include the Executive Summary. An Executive Summary for the Assessment 3 task would include an outline of:  the purpose and scope of your Field Study  how you gathered and analysed the data (your interview)  the most important findings and issues you discussed  your conclusions Remember - the Executive Summary is written after you have completed your report.

Executive Summary

The Table of Contents below is a guide only, you may wish to make changes by adding further headings or subheadings. It is important to remember that each heading should be specific and clearly describe the content of a section. Remember that in a formal report Roman numerals are used for numbering pages prior to the Introduction. The Introduction and following sections are numbered using Arabic numerals.

Table of Contents Insert a page number for each section below

Executive Summary 1. Introduction 2. Planning 2.1 Theory 2.2 Findings 2.3 Analysis 3. Organising 3.1 Theory 3.2 Findings 3.3 Analysis 4. Leading 4.1 Theory 4.2 Findings 4.3 Analysis 5. Controlling 5.1 Theory 5.2 Findings 5.3 Analysis 6. Conclusion Reference List Appendices Appendix 1. Interview Questions and Responses Appendix 2. Manager Contact details Appendix 3. Reflection on Group Skills Appendix 4. Team Members’ Contribution to the Group Report

1. Introduction A clear introduction is important in a report. It should provide your reader with an understanding of the context, background, and purpose of the report. Although it is presented first it is often written after you have written the body of the report. In the introduction for this report you will need to clearly state the following:  the purpose of the report - Why are you writing this report? What is the problem/issue you are addressing? What theories are relevant to the topic?(see the assignment description)  a description of the organisation, the industry it is part of, and where it is located  details of the interview - who you interviewed, their position and role, why you chose them, how they were contacted, and when the interview took place  an outline of the report structure so your reader knows what to expect Your introduction should consist of a paragraph on each of the points above and be approximately half a page in length.

The main body of your report will contain a description and analysis of your findings and relate this to relevant theories. It will be accompanied by an appendix. An appendix contains information that supports your description and analysis but is not essential to the explanation. Therefore the raw data, your interview transcript, will be placed in Appendix 1. You should refer your reader to this appendix in your discussion, for example, “. . . see Appendix 1 for the interview questions and responses”. The body is the longest part of your report and should be logically structured in clearly defined sections. These sections should correspond to the subject of your report - the classical management functions of planning, leading, organising and controlling. The headings listed below are a guide, you may wish to make changes by using other headings and subheadings to reflect your approach to this assessment task. Note: Some students make the mistake of using ‘body of the report’ as a heading, do not do this, instead remember to use headings which specifically describe the information in each section.

2. Planning 2.1 Theory Before you can describe the relationship of your findings to the theory, you need to give your reader an overview of the theory. In this section provide an overview of planning with appropriate references to support your description. 2.2 Findings A summary of your observations from the interview data 2.3 Analysis This part of the report requires you to compare the information and observations you have collected about the manager with the theory of the classical management function of planning that you have outlined in section 2.1. By comparing actual management in practice with the theoretical “ideal best practice” described in the textbook and other sources you will be able to see how closely successful managers follow good theory. Your comparison should enable you to make informed comments about the role of the manager you interviewed and to explain how this relates to the theory. You may also mention in what ways the organisation draws on theory for its practice.

3. Organising 3.1 Theory Before you can describe the relationship of your findings to the theory, you need to give your reader an overview of the theory. In this section provide an overview of organising with appropriate references to support your description.

3.2 Findings A summary of your observations from the interview data 3.3 Analysis This part of the report requires you to compare the information and observations you have collected about the manager with the classical management function of organising. By comparing actual management in practice with the theoretical “ideal best practice” described in the textbook and other sources you will be able to see how closely successful managers follow good theory. Your comparison should enable you to make informed comments about the role of the manager you interviewed and to explain how this relates to the theory. You may also mention in what ways the organisation draws on theory for its practice.

4. Leading 4.1 Theory Before you can describe the relationship of your findings to the theory, you need to give your reader an overview of the theory. In this section provide an overview of leading with appropriate references to support your description.

4.2 Findings A summary of your observations from the interview data

4.3 Analysis This part of the report requires you to compare the information and observations you have collected about the manager with the classical management function of leading. By comparing actual management in practice with the theoretical “ideal best practice” described in the textbook and other sources you will be able to see how closely successful managers follow good theory. Your comparison should enable you to make informed comments about the role of the manager you interviewed and to explain how this relates to the theory. You may also mention in what ways the organisation draws on theory for its practice.

5. Controlling 5.1 Theory Before you can describe the relationship of your findings to the theory, you need to give your reader an overview of the theory. In this section provide an overview of controlling with appropriate references to support your description.

5.2 Findings A summary of your observations from the interview data 5.3 Analysis This part of the report requires you to compare the information and observations you have collected about the manager with the classical management function of controlling. By comparing actual management in practice with the theoretical “ideal best practice” described in the textbook and other sources you will be able to see how closely successful managers follow good theory. Your comparison should enable you to make informed comments about the role of the manager you interviewed and to explain how this relates to the theory. You may also mention in what ways the organisation draws on theory for its practice.

6. Conclusion The conclusion of your report should:  restate the purpose of your report  sum up the key points you have made in the findings and analysis sections ,and  present a concluding statement. It can be helpful to answer the questions “What do the findings and their analysis mean?” and “What is the impact of this?” (i.e. the implications of your analysis). The conclusion should not introduce any new material such as new evidence or arguments, it should be drawn from the information presented in the report.

Reference List   

Provide a Reference List that includes a minimum of three sources as well as your textbook, i.e. you must have a minimum of four sources in your Reference List The Reference List must MATCH the in-text reference citations in your report. Check that all the sources referred to in your report are listed in the Reference List, and that all the sources in the Reference List have been referred to in your report. You must use the Harvard referencing style and list the sources in alphabetical order by author. See the Harvard Guide on the VU Library website for further guidance, http://guides.library.vu.edu.au/harvard

Appendix 1 Interview Questions and Responses Remember:- each appendix should commence on a new page For Appendix 1:  Label your interview transcription, i.e. your raw data, Appendix 1. Interview Questions and Responses  Make sure the Appendix 1 is referred to within your report, for example in the introduction under the outline of the report structure, and in the findings and analysis sections of your report when you are discussing the interview data Instructions for transcribing the interview:- For this assessment task you will not need to transcribe every word of the interview. You can paraphrase the responses and include specific phrases or statements made by the interviewee rather than transcribing each word. To do this you will need to extract the important points from the interview. Some students find it helpful to record the interview. You can then focus on conducting the interview whilst you are with the manager. Afterwards you can listen to the recording to confirm your understanding and to verify details. You could present the interview data in the following format: Question 1. How do you plan your work day? Manager Response: I usually check my diary the previous day to plan the next day’s work tasks. I find this assist me to . . .

Appendix 2 Manager Contact Details Remember:- each appendix should commence on a new page For Appendix 2:





Verify your interview process by providing the contact details of the manager you interviewed, with their business email address or web page address showing, if possible, both the organisation and their position or job title (e.g. company web page). Make sure Appendix 2 is referred to somewhere within your report, for example in the introduction under the outline of the report structure.

Appendix 3 Reflection on Group Skills Remember:- each appendix should commence on a new page For Appendix 3:  Label your analysis of the skills required by your group as 'Appendix 3'  Make sure Appendix 3 is referred to within your report, for example in the introduction under the outline of the report structure. The guidelines below are adapted from the BMO1102 description for Assessment 3 and will assist you to complete this section of the report. Your final task is to reflect upon and discuss the skills required by your group to complete this assessment task. Draw upon your group process journals to help you reflect upon how your group worked together and your current skill levels. You will find it helpful to refer to the description of Student Graduate Capabilities in the Unit of Study Guide for a list of skills that your group may have developed by doing this assignment, and to use the model of group development outlined in Chapter 10 of the textbook (i.e. Forming, Storming, Norming, Performing). When writing this section consider: What skills did you need to plan and prepare for this task?  What skills did you need to complete this task?  Outline the strengths and weaknesses of your assignment group in relation to the skills identified above.  How the skills of your group developed during the stages of completing the assessment task?  What could you do to improve the outcome in the future?  Why would you do things differently?  What are the possible problems with your suggestion/s, and how would you overcome them?.

Appendix 4

TEAM MEMBERS’ CONTRIBUTION TO THE GROUP REPORT ASSIGNMENT Please provide a brief description of the work you contributed to the group assignment. This description of your contribution should be agreed to and signed by your fellow team members. Each member must: 1. Complete 1 form individually 2. Have it signed by the remaining group members, and 3. Attach all individual statements to the group assignment (e.g. If there are 3 members in the group, there should be 3 copies of this form appended to your assignment).

Brief description of YOUR contribution to the group assignment (in point form). ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… …………………………………………………………………………………………... ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……………………………………... ……………………………………………………………………………………………………… ……………………………………………………………………………………………………… ……... ……………………………………………………………………………………………………… ………………………………………………………… YOUR name………………………………………………. Student No.:……………………… YOUR signature………………………………… Fellow group members’ verification (fellow group members to write your names and sign alongside, if other MEMBERS AGREE with the contributions indicated in the above statement. If other MEMBERS DISAGREE with the contributions indicated in the statement, please consult your TUTOR). Names of other team members

Student No.

Signature

1…………………………………………………………………………………………….. 2…………………………………………………………………………………………….

Remember to submit a Turnitin report with your assignment...