True or False Quiz - Chapter 5 -Interpersonal Skills for the Digital World PDF

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Summary

True or False Quiz...

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Survey of thoughts on Interpersonal Skills for the Digital World Indicate True or False for each Scenario

True/ False: Why?

1 Interactions with people one at a time create the majority of opportunities for displaying interpersonal skills related to the digital age

True

2 A loud, unusual ring tone is an effective way of bringing positive attention to yourself as a professional person

False (Because it distracts the person)

3 Asking your work associate permission to access work-related information on your smart phone while in conversation with him or her demonstrates positive interpersonal skill True 4 When it is necessary to send or receive a cell phone call when working in a group, it is recommended that you stand back about two feet (about half a metre)

False (Because it is not appropriate in a professional manner)

5 When Chief Financial Officer Sally sends and receives cell phone calls while interacting with subordinates she diminishes their status

True

6 Product designer Fred shouts loudly while making cell phone calls. His behaviour is likely to be regarded favourably by coworkers because of the importance of his work

False (Un-professional behavior)

7 Buck sends text messages to executives in his company, using incorrect abbreviations, no capitalization or punctuation, along False ( Informal way of conversation)

with incomplete sentences. Based on this approach, Buck is likely to be admired by company executives for avoiding the appearance of a stiff bureaucrat 8 Firing workers by e-mail demonstrates good interpersonal skill False ( Need appropriate reason and must communicate because the sender avoids dealing with anger and despair face to face) 9 The facial expressions and body language visible in a webcam interview are useful for making judgments about a job candidate

True

10 Tammy uses good judgment when she sits about three feet from her computer monitor while participating in a webcam job interview True 11 A major human relations problem with doing two or more electronic tasks at once is that the person might be perceived as rude True 12 Jenna is working on a challenging customer problem with Carlos. Jenna observes on her cellphone that she has an important call. She is demonstrating good interpersonal skill by saying to Carlos, “Excuse me for a moment, but my call is more False ( Need not to tell that call is more important than important than you at the moment her)

Indicate True or False for each Scenario True/ False: Why? 13 Displaying pornography in the workplace, even if displayed on a worker’s own computer, is likely to be considered an illegal form of harassment True

14 Making negative jokes about the race, ethnicity, or age of coworkers is not as harassment so long as accompanied by a smile to show that you are not serious

False ( This is not at all acceptable as it is a part of racism)

15 One way of demonstrating positive interpersonal skill on social networking sites is to make compassionate and gracious comments about your employer False 16 One of the reasons that writing correctly on social media sites is important is that some people regard written communication skills as a subset of interpersonal skills True 17 A person displays negative interpersonal skills when he or she attempts to develop professional relationships on a social networking site

False ( should be more professional)

18 Bruce demonstrates negative interpersonal skills because he has shut down all face-to-face contact, and relies exclusively on social networking sites for his interpersonal contacts True 19 A major negative interpersonal skill associated with social networking sites is accessing the sites during inappropriate times such as during working hours

True

20 Company tradition, or the corporate culture, serves as an important guide as to whether the use of a laptop during a meeting is acceptable behavior

False ( It is only acceptable if needed to represent something)

21 It is recommended that you minimize eye contact during a

True

PowerPoint (or similar computer graphics) presentation to avoid interfering with your technology focus 22 The accepted mode of dress for participating in a videoconference has become to wear business attire above the waist, and sports attire below

True

23 Although telecommuters have frequent electronic contact with work associates, they often lack a solid human connection

True

24 Your online reputation is a private matter, and therefore does not supply information that can be used to make judgments about your job-oriented interpersonal skills

True

25 A positive interpersonal and cognitive skill is to know how to keep your online reputation quite positive

True...