Video Review- WHAT IS Operations Management PDF

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FACULTY OF BUSINESS AND MANAGEMENT UITM CAWANGAN KEDAH, KAMPUS MERBOK

TITLE: OPM 530 - VIDEO REVIEW (WHAT IS OPERATIONS MANAGEMENT)

PREPARED BY: PUTERI NUR NABILAH BINTI JEFRY 2021102627 KBA2502A NUMBER OF WORDS:

PREPARED FOR: DR. JAMALUDIN BIN AKBAR

TABLE OF CONTENT

1.0 Introduction

1

2.0 Main Content

2

2.1 Operations

2-4

2.2 Scope of Production and Management

5-6

2.3 Key Issues of Current’s Business Operations

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3.0 Conclusion

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1.0 References

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1.0 INTRODUCTION

The administration of business activities to achieve the best level of efficiency feasible within an organisation is known as operations management (OM).

The planning,

scheduling, and control of actions that turn inputs into final goods and services are all part of operations management.

As humans, we require the functioning and development of organisations in order to generate the goods and services that we require to maintain our way of life. For instance, the production of wine is actually made from grapes and the stages involve in winemaking are harvesting, crushing, fermentation, clarifying and aging and bottling. Businesses will also evaluate how, when, and where the product will be stored, delivered, and sold.

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2.0 MAIN CONTENT 2.1 OPERATIONS

Operations are what company use or does to transform resources into goods or services. It includes the usage of resources such as humans, materials, tools, and technology. It is in charge of a wide variety of strategic considerations, including determining the size of production plants, project management techniques, and information technology network structure.

2.1.1

MANUFACTURING FIRMS

Manufacturing is the process of converting raw materials or parts into finished goods via the use of tools, human effort, machinery, and chemical processes. Manufacturing allows businesses to sell finished goods for more than the cost of the raw resources used to produce it. . 2.1.2

SERVICES

A service business is one in which the buyer's opinion of the offering's value is mostly dependent on the services provided to him rather than the products sold. Some of the service offers are clearly services, such as seeing a movie, going to an art display, or going to a sporting event, while others have a product component, such as purchasing contact lenses, which requires a comprehensive eye examination and evaluation of visual characteristics.

2.1.3

OPERATIONS MANAGER

The people who develop, manage, and enhance how organisations get work done are known as operations managers.

Knowing how

operations work allows them to better manage their responsibilities, whether or not they are directly responsible for the organization's products and services outputs.

2

2.1.4

INPUTS AND OUTPUTS

To meet client expectations, businesses must strive to improve the quality of their transformation processes. The "Transformation System" is an important part of the model since it determines how well the organisation creates products and services. Regardless matter whether they are a for-profit corporation, a non-profit organisation, or a government agency, all businesses must aim to enhance their transformation processes.

Figure 1Example of the transformation process

2.1.5

MEASUREMENT OF PRODUCTIVITY

The efficiency of a company's manufacturing process is measured by productivity. Productivity can be assessed by comparing the number of units produced to the number of hours worked by employees. A company's net revenues can also be calculated by comparing its turnover to its workers' hours worked.

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2.1.6

QUALITY ASSURANCE

The tactics and methods used to systematically monitor various areas of a service or facility are referred to as quality assurance. Quality assurance activities use inspections and other types of assessment to identify and repair defects or breaches of established standards or criteria.

2.1.7

ABILITY TO PATENT A patent is a governmental right to ownership issued to an individual. For a set period of time, the inventor gains exclusive rights to the copyrighted method, concept, or invention in return for a thorough disclosure of the creation.

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2.2 SCOPE OF PRODUCTION AND OPERATIONS MANAGEMENT 2.2.1

LOCATION OF FACILITIES

The placement of operations buildings is a long-term capacity decision that needs a lifetime commitment to a firm's spatially static features. The goal of a location study is to identify the best site that will provide the most benefit to the company.

2.2.2

PLANT LAYOUT AND MATERIAL HANDLING

The physical organisation of facilities is referred to as plant layout. The prime objective of plant architecture is to design a physical structure that meets the specified output quality and quantity while being as costeffective as feasible.

2.2.3

PRODUCT DESIGN

Product design is concerned with the transformation of ideas into reality. Any company must innovate, develop, and provide new products as a survival and growth strategy.

2.2.4

PROCESS DESIGN

Process design is the macroeconomic decision-making of a whole process route for converting raw materials into finished goods.

2.2.5

PRODUCTION PLANNING AND CONTROL

Production planning and control may be described as the procedure of identifying the exact specifications for each item, setting the start and finish dates for each item, giving delivery schedules to shops, and overseeing product progress in line with orders.

2.2.6

QUALITY CONTROL

The goal of a company's quality control (QC) programme is to ensure that product quality is maintained or improved.

2.2.7

MATERIALS MANAGEMENT

Materials management is a managerial role that focuses on the purchase, monitoring, and the use of resources, as well as the movement of products and services involved with the production process, in order to meet set targets. 5

2.2.8

MAINTENANCE MANAGEMENT

The process of maintaining a company's assets and resources with the primary goal of controlling and reducing costs, times, and resources.

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2.3 KEY ISSUES FOR CURRENT’S BUSINESS OPERATIONS 2.3.1

ECONOMIC CONDITION

When an economy is increasing, economic circumstances are regarded sound or positive; when an economy is declining, economic conditions are considered unfavourable or negative.

2.3.2

INNOVATING

Finding or upgrading products or services are only two of the numerous alternatives for increasing a company's worth. Processes that leverage the internet or the supply chain may be improved to save costs, boost productivity, expand markets, and improve customer service.

2.3.3

QUALITY PROBLEMS

The multiple operations failures described at the start of the chapter highlight the need to strengthen operations management. This pertains to product design and testing, as well as risk assessment and prompt reaction to any issues by suppliers.

2.3.4

RISK MANAGEMENT

Risk management is the method of identifying, evaluating, and controlling threats to an organization's determinants of profitability.

2.3.5

ENVIRONMENTAL CONCERS

Only a few examples include global warming, acid rain, air quality, overdevelopment,

waste

disposal,

ozone

depletion,

contamination, climate change, and other environmental risks.

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water

3.0 CONCLUSION

Finally, the whole productivity and profitability of a corporation are affected by operations management. It measures the productivity of management and employees, allowing individuals and businesses to advance more rapidly. The foundation of any organisation is operations management, which is where excellent judgments and strategies are made. Product design issues and delivery issues might be caused by a lack of skilled operations management. Every firm needs a well-designed operations plan to increase the chance of completing and shipping orders on time, keeping customers pleased, and improving revenue.

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REFERENCES

Abdollah Salleh, Dr. (2021, October 30). Quality Improvement through Problem Solving. HEALTHCARE SERVICE DELIVERY. https://drdollah.com/qualityimprovement/problem-solving/ Barone, A. (2021, June 5). Learn How Productivity Is Calculated. Investopedia. https://www.investopedia.com/ask/answers/040715/how-productivity-calculated.asp Chen, J. (2020, November 27). Economic Conditions. Investopedia. https://www.investopedia.com/terms/e/economic-conditions.asp Hayes, A. (2021, August 30). How Operations Management (OM) Works. Investopedia. https://www.investopedia.com/terms/o/operations-management.asp HR LEARNING HUB PH. (2020, September 17). What is Operations Management? [Video]. YouTube. https://www.youtube.com/watch?v=Opr3a895iWs K, J. (2020, July 1). Service: Definition, Concept, Characteristics, Importance and Classification. Economics Discussion. https://www.economicsdiscussion.net/marketing-2/service/service/32466 Natter, E. (2019, February 22). The Role of an Operations Manager. Small Business Chron.Com. https://smallbusiness.chron.com/role-operations-manager-14234.html OpenbusinessCouncil. (2021, October 18). Operations and Operations Management in Business. OpenBusinessCouncil Directory. https://www.openbusinesscouncil.org/operations-and-operations-management-inbusiness/ Tucci, L. (2021, October 12). What is risk management and why is it important? SearchCompliance. https://searchcompliance.techtarget.com/definition/riskmanagement Wisdom Jobs. (2019, December 4). SCOPE OF PRODUCTION AND OPERATIONS MANAGEMENT - Production and Operations Management. https://www.wisdomjobs.com/e-university/production-and-operations-managementtutorial-295/scope-of-production-and-operations-management-9442.html

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