Week 6 Conflict Resolution Case Study PDF

Preview

Summary

Research on a case study...

Description

1 Andrea Hoover SPD-310 June 11, 2020 Brooke Meyer Conflict Resolution Case Study

Interpersonal Conflict Ms. Claire did not participate in brainstorming ideas in already had ideas of her own. So, she felt that she had the power to overrule any ideas that the team came up with as she is the assistant principle that does the final decision. Mr. Jones did not say anything which could lead to conflict with Mrs. Claire. Mr. Jones could lash out in front of the students or badmouth Mrs. Claire to the students. The students that could effectively hurt is the special needs student Melissa. She could regress in her learning since Mr. Jones and Mrs. Claire did not see eye to eye on the situation do it.

Conflict Management Ms. Claire and Mr. Jones reactions could lead to destruction in the learning ability for Melissa. Melissa could oversee and hear the negative conflict, and she could use the same ways towards others. (Reese-Weber & Bartle- Haring, 1998) Working together can resolve the conflict and promote the learning process that they are seeking. Melissa will not be able to lash out by overseeing or hearing the two having miscommunication.

2 Better Collaboration Mr. Carson could do a communication circle that each person gets a turn to speak their ideas. He might mention that this is the well being of Melissa as the meeting is not a competition and each idea is going towards to work as one big idea to help Melissa. (Gates, S, 2006) They may not realize integrity of the collaboration through communication to come up with a solution to benefit Melissa. Mr. Carson can promote a positive flexible solution that all members of the team agree upon. This will identify the common grounds of these shared interests. Hello if a solution will not work have each team member to ask questions to help understand the perspective. Mr. Carson needs to remind all to listen carefully and provide feedback to come to a better solution in a positive way. All members of the team will come out with a better collaboration feeling that will help Melissa. (Hargie, 2011)

Solutions for meeting the needs

In solutions to meet the needs of the students is consistency. This will help some to all students that need a familiar routine in structure. The teacher’s philosophy should be “it’s about the students, not us.” Paying attention to each student’s process that will help provide information to help each student succeed. The student center mindset might mean calling on other professionals that specialize in what the student needs. They should share the common interests of the students to promote a successful learning experience.

3 Plan

The first important thing to bring to a meeting is a plan. This plan should be creating an openly shared vision and goal. This goal should be caring for the students and the student’s ability in the learning process. You can use discussion and dialogue for the team to help the team to understand what the difference of the two are. Have the team discuss their opinion on making the decision that they made. Dialogue will help broaden the ability to value the knowledge of the perspectives. Manage the conflict is to set time for breaks, give space, and to support each other. Collaboration will develop overtime that requires patience and commitment. This will lead to developing a relationship between each other. (Meier, B & Fisk, J., 2016)

4

References

Gates, S., 2006 “Time to Take Negotiation Seriously,” Industrial and Commercial Training 38 pg. 238–41

Hargie, O., 2011 Skilled Interpersonal Interaction: Research, Theory, and Practice London: Routledge pg. 406–7, 430

Meier, B. & Fisk, J., 2016 Five Ways to Ensure a Positive Co-Teaching Experience for CoTeachers and Students 22-23

Reese-Weber, M. and Suzanne Bartle-Haring, 1998 “Conflict Resolution Styles in Family Subsystems and Adolescent Romantic Relationships,” Journal of Youth and Adolescence 27, no. 6 pg. 735–52...