Badm 310 midterm #4 PDF

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Practice midterm...

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Question 1 1. Brayden is being promoted to the position of manager of the engineering division in his company because of his knowledge and his ability to perform all the functions required in his field. In this instance, Brayden is being promoted because of his _______ skills. conceptua l planning human technical leading 3 points

Question 2 1. Alison, vice president of Taco House, reviews the performance of her company over the last quarter to determine whether it is meeting the planned sales and profitability goals. In this instance, which managerial task is she performing? planning organizing delegating controlling structuring 3 points

Question 3 1. Mei is a manager who uses her energetic personality and considerable persuasive skills to coordinate people and groups so their activities and efforts are in harmony. Mei exhibits the managerial skill of

leading. planning. strategizing. reviewing. controlling. 3 points

Question 4 1. _______ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper. Total quality management Innovation Crisis management Turnaround management Restructuring 3 points

Question 5 1. Organizational performance is most likely to increase with an increase in efficiency and effectiveness. increase with a decrease in efficiency and effectiveness. remain unchanged with a decrease in efficiency and effectiveness. decrease with an increase in efficiency and effectiveness. remain unchanged with an increase in efficiency and effectiveness.

3 points

Question 6 1. Because of financial problems in the organization, the top management of an investment bank decides to lower costs and downsize the business by insourcing. restructuring. task assessment. empowerment. delegation. 3 points

Question 7 1. _______ is when people belong to the same organization, tending to share certain beliefs and values that lead them to act in similar ways. Organizational socialization Organizational culture Emotional intelligence Conscientiousness Emotional integration 3 points

Question 8 1. A(n) _______ value is a personal belief or opinion about desired modes of conduct or ways of behaving. terminal

strategic nominal extrinsic instrumental 3 points

Question 9 1. Managers who are low on extraversion tend to experience positive moods and emotions frequently. be friendly, affectionate, and highly social. be highly ineffective and inefficient in jobs that require little social interaction. view the world and their life with little optimism. always feel good about themselves and other people. 3 points

Question 10 1. Franny’s Flowers encourages new employees to learn the company’s values and norms and why these direct them to act in a right and proper way. This company’s process is organizational facilitation. socialization. attribution. enhancement . commitment. 3 points

Question 11 1. As a manager who is high on the extraversion continuum, Farid is likely to have a less optimistic outlook on life. feel good about himself and other people. be socially inept and avoid interacting with other people. be ineffective in situations which call for high levels of social interaction. be less outgoing and friendly than other people. 3 points

Question 12 1. Catherine was nervous on her first day on the job. She convinced herself that they had made a mistake hiring her because she was concerned she might not do the work well. Catherine is low in extraversion. locus of control. need for achievement. affiliation. self-esteem. 3 points

Question 13 1. According to McClelland, the need for affiliation is the extent to which an individual desires to perform challenging tasks well. wants to meet personal standards for excellence.

is concerned about maintaining good interpersonal relations. desires to control other people. wishes to receive performance feedback. 3 points

Question 14 1. To help satisfy an employee's motivator needs, Herzberg's theory would direct a manager to provide the employee with job security. a safe workplace. good pay. a sense of accomplishment. effective supervision. 3 points

Question 15 1. Yanesh knows he works more hours and has delivered more code than most of his peers and yet receives less compensation. His sense of inequity is likely to cause him to increase his working hours. put forth more effort on the job. ask for more high-profile work. decline any offer of promotion. put forth less effort on the job. 3 points

Question 16 1. Organizational behavior modification is sometimes criticized because it focuses on negative reinforcement. cannot achieve sustainable improvement. is overly controlling and can negatively impact creativity and individuality. only works for general, subjective behaviors. is a costly and marginally effective way to promote organizational productivity. 3 points

Question 17 1. To stimulate high motivation and performance, goal-setting theory suggests setting general goals that apply uniformly to all employees. independent goals across the organization to optimize individual successes. specific goals that are difficult, but not impossible, to attain. specific negative consequences for failing to achieve a goal. rewards for the effort put toward achieving goals rather than the achievement itself. 3 points

Question 18 1. Devin's manager constantly messages him the day his monthly report is due, so Devin has begun working late the night before to deliver the report early and avoid the nagging. The manager is using _______ reinforcement to drive Devin's performance. positive

absolute intrinsic negative extinction 3 points

Question 19 1. Wilson is expected to work 40 hours each week, be in the office for critical meetings, and to meet all agreed-upon deadlines. His manager, however, allows him to work flexible hours that best fit his personal commitments. This is an example of transactional leadership. referent power. employee empowerment. servant leadership. ineffective management. 3 points

Question 20 1. Aaron has a new idea, and he has been able to inspire his team members to support his vision. This is an example of _______ leadership. transactional developmental structural charismatic legitimate 3 points

Question 21 1. An effective manager would be most likely to use coercive power consistently to raise employee morale. place less value on the opinions of less-experienced subordinates. use reward power and referent power sparingly. carefully monitor and control employee behavior using legitimate power. acknowledge employees' accomplishments with rewards. 3 points

Question 22 1. As a _______ leader, the company CEO always left employees with a sense of purpose, enthusiasm, and clear intent after the quarterly town hall meetings. transactional charismatic coercive relationship-oriented servant 3 points

Question 23 1. As a manager who has significant referent power, Darlene is likely used as a role model by many of her employees. unpopular with subordinates and superiors alike. ineffective and inefficient as a leader.

to command the respect and admiration due to her education and experience. to control subordinates through rewards and punishments. 3 points

Question 24 1. Servers at a popular restaurant are able to offer dissatisfied customers a free dessert without prior approval by the shift supervisor. This is an example of employee empowerment. reward power. extrinsic motivation. servant leadership. legitimate power. 3 points

Question 25 1. Jill is a member of a research and development team. Her weekly appraisal indicates that her personal contributions since joining the team are significantly lower than what she accomplished previously as an individual contributor. Jill's behavior exemplifies synergy. group conformity. cohesion. social loafing. task interdependency. 3 points

Question 26 1. _______ task interdependence exists when group members must perform specific tasks in a prescriptive order. Sequential Partial Pooled Reciprocal Uniform 3 points

Question 27 1. For a self-managed team to be most effective, a manager must try to anticipate and solve problems for the team before they arise. provide close supervision for all the team activities. choose members for the team solely on the basis of their educational qualifications. provide training in the required fields to all the team members. give team members limited autonomy and responsibility for their tasks. 3 points

Question 28 1. A computer manufacturing company employs many workers in different locations to produce specific computer mechanisms that are assembled into the final product. The workers are involved in a _______ task interdependence. command pooled

reciprocal sequentia l virtual 3 points

Question 29 1. ABC Manufacturing has locations in the United States, Mexico, and China. To address a complex quality issue impacting all locations, the CEO should form a(n) _______ team to most efficiently leverage the expertise of quality control managers from each site. virtual pooled interdependent informal self-managed interest 3 points

Question 30 1. A small group of employees from the marketing department of an organization get together for lunch every Friday so they can discuss various personal and professional topics. This is an example of a(n) control group. virtual team. informal group. command group. self-managed work team.

3 points

Question 31 1. _______ conflict takes place between different departments of the same organization. Intradepartmental Interdependency Interorganizational Intragroup Intergroup 3 points

Question 32 1. Joey's subordinates don’t realize that he is using his power to influence them. They support him because they believe the decisions he makes are appropriate. Joey is politically skilled and exercises his power unobtrusively. obtrusively. in an adversarial manner. in a dysfunctional way. in a competitive manner. 3 points

Question 33 1. Two conflicting parties who highlight each other's shortcomings rather than solving the source of the conflict are focusing on superordinate goals.

developmental goals. interests instead of demands. people instead of the problem. the problem instead of winning. 3 points

Question 34 1. Donna is well-respected for her decision-making skills, always supporting her proposals with detailed pro and con insights she gathers from sources with a balance of perspectives. Donna's strategy to _______ facilitates acceptance of her decisions by top management. rely on objective information control the agenda make herself irreplaceable focus on win-win solutions generate resources 3 points

Question 35 1. As a marketing manager, Julian has developed a mutually beneficial relationship with the production manager to ensure the product and marketing strategies are aligned and successful. Which political strategy is Julian using to increase his influence and gain support? controlling uncertainty being irreplaceable being in a central position building alliances generating resources 3 points

Question 36 1. _______ are third-party negotiators who can impose what they believe is a fair solution to a dispute that both parties are obligated to abide by. Lawyers Arbitrators Mediators Hagglers Judges 3 points

Question 37 1. Li believes his destiny is in his own hands and is open to taking risks and trying new things. He is very confident in his abilities and has a strong drive to achieve success for himself. Li demonstrates characteristics of a(n) intuitive decision maker. entrepreneur. social entrepreneur. devil's advocate. middle manager. 3 points

Question 38 1. Regan has identified alternatives to a work problem. After considering the pros and cons of each option, she has chosen and implemented a solution. What should Regan do next for an effective decision-making process? reassess the need for the decision

evaluate the results of the solution move on to the next decision implement a second solution as a backup brainstorm additional alternatives 3 points

Question 39 1. Caryn, an administrator of a day care program monitors child enrollment and hires additional caregivers as needed to maintain the legal ratios required for each age group. This is an example of a(n) _______ decision. programmed satisficing brainstormed intuitive creative 3 points

Question 40 1. Roberta noticed some opportunities to increase literacy in her community so she pursued volunteer support and a government grant to establish an education program. This is an example of entrepreneurship. social entrepreneurship. intrapreneurship. skunkworks.

personal mastery. 3 points

Question 41 1. When executing an effective decision-making process, it is better to make a decision and not implement it than to not make a decision at all. necessary to identify relevant information and assume it is complete. necessary to make many subsequent and related decisions in order to implement a chosen alternative. important to focus on the future after making a decision rather than revisiting the decision through retrospective analysis. reasonable not to evaluate disadvantages if the advantages of an alternative are significantly high. 3 points

Question 42 1. Juan is faced with multiple choices of suppliers who have the same product at virtually the same price. He also knows there are many more suppliers out there that would be comparable; however, he has a short amount of time to make up his mind, so he chooses Elrood Gasket’s product. Why type of decision does this represent? programmed bounded confirmation groupthink satisficing 3 points

Question 43

1. . Rafael, who has committed large amounts of time and money to his house-painting business, continues to keep his business running despite incurring heavy losses. What form of cognitive bias is Rafael demonstrating? escalating commitment illusion of control confirmation bias representativeness bias dialectical inquiry 3 points

Question 44 1. The use of impersonal written communication is best suited for sensitive topics requiring high information richness. directing messages to a specific and select set of receivers. initiating dialog needed to resolve problems. information sharing that does not require feedback. situations where a paper trail is not necessary. 3 points

Question 45 1. Mark works on an assembly line. He communicates primarily with coworkers who operate the station preceding his own and the station to which he delivers his completed work. This is an example of a(n) _______ network. chain wheel

all-channel circle grapevine 3 points

Question 46 1. In the communication process, the feedback phase is initiated by the transmitter. original sender. messenger. receiver. encrypter. 3 points

Question 47 1. As senders of messages, effective communicators will filter the information before sending. encode messages in symbols that only they understand to maintain confidentiality. select a medium they are comfortable using and use it consistently for all messages. use jargon to establish a friendly rapport during all communication. ensure that a feedback mechanism is built into messages. 3 points

Question 48

1. As the announcement of potential layoffs passed through the organization from top levels of management to employees, the magnitude of the cuts grew and the time frame accelerated. This is an example of information filtering. noise. information overload. information distortion. feedback. 3 points

Question 49 1. _______ represents a situation where important information may be ignored or overlooked, even if it is personally addressed. Noise Information richness Information overload Impersonal communication Perception bias 3 points

Question 50 1. A(n) _______ is the pathway along which information flows throughout an organization. organizational structure communication network information technology

organizational design cross-functional team...