BSBOPS502 Task 1 Que PDF

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Short Answer Questions in multiple questions. With detailed answers....

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RTO No: 91223

Assessment Task 1 BSBOPS502 Manage Business Operational Plans

Assessment Task 1 Cover Sheet Student Declaration To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).  I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.  I have correctly referenced all resources and reference texts throughout these assessment tasks. Student name

Yining Liu

Student ID number

SCS2224

Student signature

YL

Date

28/09/2021

Assessor declaration  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor name Assessor signature Date Assessment outcome

S

NS

DNS

Resubmission

Y

N

Feedback

Student result response  My performance in this assessment task has been discussed and explained to me.  I would like to appeal this assessment decision. Student signature Date A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 1: Knowledge questions Information for students Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 2 © 2021 RTO Works

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: 

review the advice to students regarding answering knowledge questions in the Business Works Student User Guide



comply with the due date for assessment which your assessor will provide



adhere with your RTO’s submission guidelines



answer all questions completely and correctly



submit work which is original and, where necessary, properly referenced



submit a completed cover sheet with your work



avoid sharing your answers with other students.

i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: 

where this task should be completed



the maximum time allowed for completing this assessment task



whether or not this task is open-book.

Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 3 © 2021 RTO Works

Questions Provide answers to all of the questions below: 1.

Explain: 

the purpose and content of an operational plan



the role of an operational plan in achieving the organisation’s objectives



the purpose and content of a contingency plan.

An operational plan outlines the activities and targets which the organisation will carry out in order to towards achieving the aims and objectives set out in the strategic plan. It provides the framework for an organisation’s day-to-day operations. The purpose of any contingency plan is to allow an organisation to return to its daily operations as quickly as possible after an unforeseen event. 2.

Explain the difference between an operational plan modelled on the organisation as a whole and one that has been modelled to suit a specific organisational goal or department. The difference between an operational plan based on the entire organization and one based on individual departments is that the operational plan will be a project for the entire company, with all departments included. The operational plan for a small team of the team to operate their work that had been provided to them is for them to operate their work that had been provided to them if it has been modelled to suit a certain organisational aim or department.

3.

4.

Describe typical methods for developing an Operational Plan. 

Map out your strategies



Plan out your actions

Complete the table below to describe information sources necessary to develop and present operational plans. The first row has been completed as an example for you to follow. Information source

Description

Examples (provide 1)

Colleagues/Employees

Colleagues may be part of the same team, or from another team.

Team member CFO Manager of a different team

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 4 © 2021 RTO Works

5.

6.

Information source

Description

Examples (provide 1)

External consultants

External consultant is someone that bring an element of objectivity and neutrality into the business continuity planning process.

Outsourcing consultants

Strategic plan

A strategic plan is coordinated and systematic way to develop a course and direction for the company.

Executives

Budgets and forecasts

Budget is a financial expression of a business plan, whereas forecast is a prediction of upcoming events or trends in business.

Financial Deparments

Legislation and regulatory authorities

They are stakeholders in risk management process.

All employees, contractors, suppliers and clients

Organisational policies and procedures

Organisational policies and procedures provide guidelines for decision making processes and the way that work in an organisation should be carried out.

All employees, contractors, suppliers and clients

List four ways to consult with stakeholders: 

Schedule a meeting



Sent out a newsletter



Project summary report



Schedule a conference call

Complete the table below to describe the requirements for resources included in operational plans:

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 5 © 2021 RTO Works

Resource Type

Description of the resources and 2 examples:

Physical



Furniture



Building

How to acquire the resource: How do you acquire physical resources and/or services?  

Online In-store



Third party – consultant services

What does a procurement process include (list at least four considerations)? 

Planning process



Selection process



Administration process



Closing process

Relevant organisational policies and procedures (at least one): 

Financial



Bank loan



Stakeholders’ capital

Staff selection and recruitment

What workplace documents provides information about financial resources? (describe at least one): An income statement provides information about financial resources. It enables the revenue and expenses of the business, if it’s going on profit or loss.

How does the budgeted and actual finances influence profitability and productivity of the operational plan? Combining past trends with realistic forecasts for the year, a budget provides a detailed view of assets, realistic revenue expectations, and how those balance against your anticipated expenses. Explain how to obtain additional finances:

Human



Seeking capital from shareholders



Raising debt from bank



Staff

How do you recruit staff?



Contractors



Review current structure



Create a position description

 

Find a potential staff Evaluate the application

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 6 © 2021 RTO Works

Resource Type

Description of the resources and 2 examples:

How to acquire the resource: 

Conduct the interview

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Hire the candidates

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Organise the training for the staff

List at least two induction strategies: 

Organisational procedure



Workplace safety and code of conduct

Relevant organisational policies and procedures (at least one): Policies about what is expected of service users (clients)

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 7 © 2021 RTO Works

7.

Explain the purpose of key performance indicators. A key performance indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organisations use KPIs at multiple levels to evaluate their success at reaching targets.

8.

9.

List four different approaches to developing key performance indicators. 

Establish Goals and Objectives



Establish Critical Success Factors (CSF) from the Goals and Objectives



Establish Key Performance Indicator (KPI) from CSF

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Collect Measures

Explain the procedure for documenting performance, including records that should be kept. Step 1: Set-up a records retention schedule Step 2: Policies and Procedures Step 3: Accessibility, Indexing, and Storage Step 4: Compliance Auditing Step 5: Disposal of Obsolete Records

10. Provide a definition of a PCBU and outline their key responsibilities under WHS laws. The WHS Act places the primary duty of care and various other duties and obligations on a ‘person conducting a business or undertaking’ (PCBU). This meaning of a PCBU is set out in section 5 of the WHS Act. 

Provide and maintain safe plant (machinery and equipment).



Provide and maintain safe systems of work – for example, controlling entry to high risk areas and providing systems to prevent falls from heights



Ensure the safe use, handling, storage or transport of plant or substances

11. Outline the aim and scope of the Fair Work Act 2009. The Fair Work Commission is Australia’s national workplace relations tribunal. It is an independent body with power to carry out a range of functions including: providing a safety net of minimum conditions, including minimum wages in awards, facilitating good faith bargaining and making enterprise agreements.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 8 © 2021 RTO Works

Assessment Task 1: Checklist Student’s name: Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?

Completed successfully? Yes

Comments

No

Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Task outcome:



Satisfactory



Not satisfactory

Assessor signature: Assessor name: Date:

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBOPS502 Manage Business Operational Plans| 9 © 2021 RTO Works...