Bsbsmb 412 Cloud Computing Assessment 3 of 3 Knowledge Assessment Purnima Luthra PDF

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Knowledge Assessment Learner document

ACCOUNTING AND FINANCE – BLACKTOWN COLLEGE BSBSMB412 Introduce cloud

Unit code BSBSMB412

Unit name and computing into business operations release number Release 2

Please note that TAFE NSW is required to retain copies of all completed assessments, where practical, for a minimum period of three (3) years (or in accordance with regulatory/licencing requirements) after the completion of a learner’s studies. Refer to procedure to determine the retention period required.

Assessment Instructions

This is assessment event number 3 of 3

This is assessment made of 6 short answer questions Assessment overview Please respond on the space provided under each question then submit for marking and feedback. Instructions for Write your name on each page of this assessment task Written Assessment Submission Submit a hard copy of the completed assessment. instructions Email a soft copy to your assessor

What do I need to do to achieve a All criteria must be addressed to successfully complete this assessment satisfactory event. result? Due date

26/11/2018

Assessment Feedback must be provided to you no later than 10 days after all assessment feedback, review activities have been conducted. or appeals If you want a review of your results or if you have any concerns about your results, you can contact the teacher/assessor or your Head Teacher. You have three weeks from the date you receive your results in which to make an appeal and/or request a review. You should receive a response within ten days of the receipt of the request. Teachers and their Head Teacher will address any appeal in accordance with Assessment Guidelines for TAFE NSW.

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Last Updated: 6/05/2021

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SUBMISSION COVER SHEET AND DECLARATION Learner 805155680 number: Unit code: BSBSMB412

Learner Purnima Luthra name: Unit name: BSBSMB412 Introduce cloud computing into business operations Release 2

3 of 3

Assessment event number

Assessment title

Knowledge Assessment Short Answers

Learner declaration This assignment is my original work and no part of it has been copied from any other source except where due acknowledgement is made. No part of this assignment has been written for me by any other person except where such collaboration has been authorised by the assessor concerned. I understand that plagiarism in the presentation of the work, idea or creation of another person as though it is your own. Plagiarism occurs when the origin of the material used is not appropriately cited. No part of this assignment is plagiarised. I understand that TAFE NSW is required to retain copies of all my completed assessments, where practical, for a period of 3 years (or in accordance with regulatory/licencing requirements) after the completion of my studies Learner Signature:

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Date :

13/9/ 2018 Page 2 of 7

7/11/2018

Knowledge Assessment Learner document

SHORT ANSWERS QUESTIONS QUESTION 1 What is Cloud Computing? Cloud computing is the delivery of computing services over the internet (the cloud). It’s computing as services of servers, storage, software, intelligence and more. It is delivered on an on-demand. Also, it helps in lowering the operating cost, as you only have to pay for the cloud services which you use. It eliminates the capital expense of buying hardware & software and runs your infrastructure more efficiently and scale your business needs change.

QUESTION 2 List and briefly explain the following cloud computing services:  IAAS

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PAAS SAAS

IAAS: Infrastructure as a Service (IAAS) is an instant computing infrastructure, provisioned and managed over the internet. It helps in avoiding the expenses on buying and managing your own physical servers as their users get the access to infrastructure basics such as server space, data storage and networking. Also, you only need to rent a particular resource as long as it is required by your business, which is offered as a separate service component. PAAS: Platform as a Service (PAAS) is a form of cloud providing clients with a mix of hardware and software to enable development, testing, and deployments of user applications. It allows you to avoid the expense and complexity of buying and managing software licenses or the development tools and other resources. You only need to pay for those resources you need on a pay-as-you-go basis and access them over a secure internet connection. It is designed to support the complete web application life cycle: building, testing, deploying, managing and updating. SAAS: Software as a Service (SAAS) is a cloud based application which allows users to connect to and use cloud bases apps over the internet. It is a complete software solution that you purchases on a pay-as-you-go basis. Common examples are email and office tools such as Office 365. You need to rent the use of app for your enterprise and the users connect to it over the internet. It is managed by the service provider who will ensure the availability and the security of the app and your data as well. Also it helps in minimizing the cost as you only pay for what you use.

QUESTION 3 What is the difference between Private cloud and public cloud

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Knowledge Assessment Learner document Private Cloud: Private cloud is defined as an individual operating its own cloud. The cloud computing services exclusively used by a single business or organisation. It can be physically located on the company’s on-site data centre. The cloud can be operated either by the institution or by a third party and it can be hosted at the institution or off-site. Private cloud allows institutions to use the benefits of the cloud also without the risks like security, providing more control of resources and so on. Public Cloud: A Public cloud is a service that is available for use by the general public. The key concept of public clouds is to provide something ‘as a service’ to the customer. These services can include access to software programs, provision of file/data storage and more. For individual users and businesses, they are inexpensive to access as the costs of application, hardware and bandwidth costs are covered by the service provider who makes them available as per the demand. Some examples are Google, Amazon, Microsoft, Oracle, IBM.

QUESTION 4 List the costs involved in introducing cloud computing to a small/medium business. In establishing the cloud computing to a small/medium business, there are many types of costs involved in it:-

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Base Costs, principally about infrastructure: As cloud computing moves some functions to the cloud, but still basic infrastructure is still required, which involves the costs for PC’s, LAN’s switches, routers, cables, Wi-Fi points and also some servers. All these bases costs are required to be spent to move the business to the cloud computing. It involves existing hardware costs. A base staff cost is required to support the new infrastructure. Data communication cost is likely to rise as this concept is based on the transmission of data to remote systems. Data and software application costs: Software licensing costs are part of the analysis and it will exist in transitions process to cloud computing. Data storage costs emerge too as the company requires the storage capacity as the business grows. Transition Costs: There is always a cost while implementing new systems. Introducing cloud computing projects in a business are notorious for being more complex and costing more than their well-written plans predict. There are some direct transition costs. The project manager and associated team are to be paid, they may also require some additional skills training which involves more cost. And if external team is used by the business, these costs are easily visible. This cost is more difficult to quantify and possibly the most costly to the business.

QUESTION 5 What are the potential costs and savings in introducing cloud computing to the business?

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Knowledge Assessment Learner document Cloud computing offers business many benefits. It allows you to set up what is essentially a virtual office to give you the flexibility if connecting to your business anytime, anywhere. When the time comes for doing new things in a new way, there will be costs involved. There will be direct costs of fees associated with the proposed new approach as well as transition costs to switch to the new methods. It doesn’t always mean that a ‘new way’ will result in saving money compared to the ‘old way’. The core benefit could be something other than money; for example, performance and service. However, changing too cloud computing will usually results in cheaper costs as well as brings other benefits.

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Base costs would be there as basic IT infrastructure is still needed which includes PCs, LANs, routers, firewalls, cables and some servers too. But still after introducing cloud computing the infrastructure costs will be varied. Also a cloud transition will help in reducing existing hardware costs by changing most of these for ‘thin’ devices with lower ongoing costs. Staff costs involved in supporting infrastructure may drop with a cloud transition. As after introducing this to the business there would be fewer requirements for applicationsoriented staff. Although the remote devices need electrical power too, but even after that there is a net lower power requirement as most of the virtual machines have been linked to a single fully powered computer so power use per application is likely to drop. Data and software licensing costs are part of the analysis. But transition to cloud computing will alter these costs by embracing thin-client office software instead of; say the full Microsoft Office, those costs may drop dramatically. Your business can scale up or scale down your operation and storage needs quickly to suit your situation. After introduction of cloud computing, your business gets the flexibility to change storage needs according to your demands. Instead of purchasing and installing expensive upgrades yourself; your cloud service provider can handle this for you.

QUESTION 6 Summarise business protocols for using services of specialist advisors.

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Knowledge Assessment Learner document Although small and medium-sized businesses are aware of the benefits of cloud based infrastructure. Some are still reluctant to implement cloud services due to several reasons like concerns about privacy and security and lack of trust in cloud service providers. The challenge for most businesses is to find a Cloud Service Provider that fits their needs. In general, a reliable Cloud Service Provider should have already established itself on the market. Extensive technical product features, a current product portfolio and certified security standards ensure that the CSP is trustworthy and experienced in this sector. The organizations considering a cloud service provider should look for the following things:

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Financial health is a very important factor. The provider should have a track stability and healthy financial position with sufficient capital to operate successfully over the long term. Technical expertise and understanding – CSPs can offer so many technical features that businesses might feel overwhelmed. They have to have an understanding of what you are looking to do and match that up with their technical expertise. Trust – You should like the company and the principles and the people you are going to be working with. Check the provider’s reputation and see who its partners are. Also find out the level of cloud experience and talk to customers whose situation is same as yours. Compliance audit – The provider should be able to validate compliance with all of your requirements through third-party audit. CSPs need to be able to show that they can live up to the promises they are making. Organization, governance, planning, and risk management – The provider should have a formal management structure, with organizational charts, risk management policies, formalized processes for analysing third-party service providers and vendors, and an organizational structure that provides for adequate segregation of duties. Data backup and retention – The provider has to show that it has sufficient information security, policies and procedures that are operating effectively. Policies and procedures to ensure integrity of customer data should be in place and operational. This includes data back up and retention policies. Physical and environmental security – The provider must show documented policies for physical access to co-location hardware maintained in its facilities, and it must perform physical security assessments at each facility annually. Also, data centres should have environmental safeguards to protect equipment and data from disruptive events. There should be redundant networking and power and a documented disaster recovery and business continuity plan. Service level agreements – Providers should be able to promise you a basic level of service that you are comfortable with. Also there should be sufficient control exists to track and monitor services provided to clients. Change management - The certification requires that the provider demonstrate it has documented and formalized change management policies and procedures for making changes to information systems, including a formal process for requesting, logging, approval, testing and acceptance of changes prior to implementation.

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Source: https://www.cio.com/article/2398924/it-organization/how-to-choose-your-cloud-serviceprovider.html https://azure.microsoft.com/en-us/overview/choosing-a-cloud-service-provider/ https://www.comparethecloud.net/articles/choose-perfect-cloud-service-provider/ https://www.zdnet.com/article/how-to-choose-your-cloud-provider-aws-google-or-microsoft/ Textbook – Introduce Cloud Computing into Business Operations

Make sure you have written your name on each page of your submission before attaching the cover sheet and submitting to your teacher/assessor for marking

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