Bsbwrt 401 WLI Student Assessment Pack Template PDF

Preview

Summary

qwsfsdgvdfb...

Description

Student Assessment Pack Ensure this cover sheet is attached to your work.

Student and Trainer/Assessor Details Student ID

WLM16242

Student name

NAKHAT YEMEN SYEDA

Contact number

0450268325

Email address

[email protected]

Trainer/Assessor name

KRITI SHARMA

Course and Unit Details Course name

Professional Year Program – CPW4

Unit code and name

Business Writing (BSBWRT401 Write Complex Documents)

Due Date

10/9/21

Submission Date

4/9/21

Student Declaration: • • •

I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice; I have kept a copy of this assessment pack and all relevant notes, attachments, and reference material that I used in the production of the assessment pack; For the purposes of assessment, I give the trainer/assessor of this assessment the permission to: o Reproduce this assessment and provide a copy to another member of staff; and o Take steps to authenticate the assessment, including communicating a copy of this assessment to a checking service (which may retain a copy of the assessment on its database for future plagiarism checking).

Student signature: _______NAKHAT YEMEN SYEDA______

Document Type: Assessment Pack

Page | 1,12019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Date: _22_/_11__/____1994_____

THIS PAGE IS INTENTIONALLY BLANK

Document Type: Assessment Pack

Page | 1,22019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

ASSESSMENT DETAILS AND RESULTS SHEET Purpose: This sheet enables assessors to determine a student’s competency for each unit based on all assessment tasks submitted. It also provides evidence to ACS that the student has been assessed appropriately, after the student’s assessment is destroyed after the mandatory 6 months retention period. Under the Public Records Act, this sheet must be retained for 7 years.

Instructions: Assessor: Record the outcome of each assessment task on this sheet. Once all assessments have been finalised, determine the student’s competency for the unit based on all assessment tasks. Record the unit outcome below, sign and date then forward this form together with all assessment to the Training Manager according to the assessment submission schedule. Please refer to assessment overview for more information. Administration Team: Record the Unit Outcome in the student management system (SMS). Ensure the date assessed matches the end date for the unit in SMS. Scan this sheet in the student’s electronic record, then save the assessment bundle in the student’s file. Unit name:

Business Writing (BSBWRT401 Write Complex Documents) Unit Assessment Task 1

Sufficient evidence recorded/Outcome S – Satisfactory NS – Not Satisfactory □ S / □ NS (First Attempt)

Evidence recorded

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 2

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 3

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 4

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 5

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 6

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 7

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 8

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 9

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 10

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 11

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 12

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 13

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 14

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 15

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 16

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 17

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Evidence recorded

Unit Assessment Task 18

□ S / □ NS (First Attempt)

□ S / □ NS (Second Attempt)

Unit Outcome

FINAL UNIT OUTCOME

□ Competent □ Result not available

□ Competent □ Not Yet Competent

Competent (change result to Competent and enter date assessed)

□

□ Competent (change result to Competent and enter

Comments Assessor’s Name (Print) Assessor Signature Date Assessed DATA ENTRY (Entered onto TEAMS)

date assessed)

□ Result not available (do not change result,

□ Not Yet Competent (change result to NYC and enter

record submission in notes field)

date assessed)

Date:

Date:

Document Type: Assessment Pack

Page | 1,32019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Initials:

Initials:

Assessment Overview Unit Description and Application This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity. It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources. No licensing, legislative or certification requirements apply to this unit at the time of publication. Pre- Requisites Not applicable Co- Requisites Not applicable Relevant Legislation  Australian Human Rights Commission Act 1986  Age Discrimination Act 2004  Disability Discrimination Act 1992  Racial Discrimination Act 1975  Sex Discrimination Act 1984  The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)  Occupational Health and Safety Act 2004 – Applicable in Victoria  Work Health and Safety Act 2011 Key competencies The key competencies you will develop and be assessed against in this unit are:  Plan documents  Draft text  Prepare final text  Produce document Performance evidence Evidence of the ability to:  Plan, draft and finalise complex documents that require review and analysis of a range of information sources  Use business technology to apply formatting, and incorporate graphics  Edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft  Apply the enterprise style guide/house style. Knowledge evidence To complete the unit requirements safely and effectively, the individual must:   

Identify the enterprise style guide/house style Outline formatting styles and their impact on formatting, readability and appearance of documents Explain rules and conventions for written English, as defined by general and specialist sources.

Document Type: Assessment Pack

Page | 1,42019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Assessment Submission Guidelines  All assessments must be submitted by the due date specified by the Trainer/Assessor on the WLI Learning Management System (Moodle). To log in to WLI Moodle visit https://WLI.learnbook.com.au/login/learnbooklogin.php.  When submitting assessments students agree that it is their own work, except where acknowledged, and has not been submitted for academic credit elsewhere. If you miss an Assessment Deadline: If you miss a scheduled assessment you are required to provide proof of legitimate absence within three (3) working days after the official due date.  Proof must be provided to the Student Services Department and may be required to complete an assessment extension application form.  If the proof is not provided within the time period, then the student will receive a ‘Not Yet Competent (NYC)’ outcome.  No supplementary assessments will be scheduled without proof of legitimate absence.  If the proof of legitimate absence is rejected, the student can appeal to the Academic department.  For more information, please refer to the student handbook. Re-submission Students are permitted 2 attempts for each assessment task. If you are deemed Not Yet Competent (NYC) for the unit, you must re-enrol and pay the required tuition fees for the unit. Assessment Task and Unit Outcome All individual assessment tasks are marked as either Satisfactory (S) or Not Satisfactory (NS). Once all individual assessment tasks are marked Satisfactory (S) for a unit, the student can be deemed Competent (C). If the student does not achieve Satisfactory (S) results for all individual assessment tasks for a unit, they will be deemed Not Yet Competent (NYC). Reasonable Adjustment At the Trainer/Assessors discretion reasonable adjustment, also known as reasonable accommodation, may be applied. This means that 'reasonable' adjustments may be made wherever possible; to meet the needs of a student with disability or with other learning needs. If you require more details about reasonable adjustment, please refer to the student handbook. Learning support If you require further assistance in your learning, WLI encourages you to reach out to your Trainer to discuss the areas that you believe you need further assistance with. If you require further support after consulting your trainer, please see a Student Services Officer who can arrange a time to discuss your concerns with the Academic department. Plagiarism Policy All student work must be written in their own words, except where acknowledged through quotations and referencing. Plagiarism is a serious offence; The William light Institute may impose severe penalties on students who plagiarise. For more information on Plagiarism and Cheating, visit WLI’s policy and procedures on the website. http://www.wli.edu.au/. Appeals

Document Type: Assessment Pack

Page | 1,52019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

If you are not satisfied with the decision made by a member of WLI staff, you can appeal that decision. For more information on Complaints and Appeals please see the Appeals policy and procedures on the WLI website. http://www.wli.edu.au/. Course Credits If you have been deemed competent in this unit as part of a prior qualification, you may eligible for credit transfer. For more information on course credits please see the Course Credits policy and procedures on the WLI website. http://www.wli.edu.au/. RPL If you believe you have sufficient experience and knowledge in this area of study, you may be eligible for Recognition of Prior Learning (RPL). For more information on applying for RPL please see the Recognition of Prior Learning (RPL) policy and procedure on the WLI website. http://www.wli.edu.au/. Feedback to student Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to justify to students how their competency was assessed, as well as to identify and reward specific qualities in their work, to recommend aspects needing improvement, and to guide students on what steps to take. Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject. At its best, feedback should: • Be provided for each Unit Assessment Task (UAT) • Guide students to adapt and adjust their learning strategies • Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning needs • Be a pivotal feature of learning and assessment design, not an add-on ritual • Focus on course and unit learning outcomes • Guide students to become independent and self-reflective learners and their own critics • Acknowledge the developmental nature of learning If students have not received proper feedback, they must speak to PYP department/administration department in the WLI/person responsible for looking after the PYP department/administration of the WLI. For more information, please refer to the WLI Student Handbook.

Document Type: Assessment Pack

Page | 1,62019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Question 1: Task 1: Report Assume you are Josie Eskander. You are writing in response to techno trading P/L’s advertisement of a new laptop at 20% below normal price. You want information on brand name, availability of service and repairs, delivery times and methods of payment. Write the letter using the seven basic parts of the letter. In the opening paragraph present a clear and courteous request. Secondly write a response from techno trading giving details and proposing the sale. Provide draft of both emails in the space below.

LETTER FROM JOSIE Josie Eskander Yarra Bing Crescent Burwood, VIC-3125 09 Setember 2021 Techno Trading P/L Burwood One Mall Burwood, VIC-3125 Dear staff, The advertisement of your new laptop looks very interesting to me! And now that you have marked down the price by 20%, I am writing to you, to request a detailed catalogue for the product of Ultimate MacBook Pro the 16’’ model. Also, I would like to know more information on the service you provide for after care if I buy the product from your shop. It would be worthwhile to also get some information about the warranty and repair policies for this model and what are your delivery times. The last thing that would also help me in making a choice of buying the product is what are the payment options you allow and if you have any long-term payment plans on this model. Yours sincerely Josie Eskander.

Document Type: Assessment Pack

Page | 1,72019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Question 1:

LETTER FROM JENNY ( TECHNO TRADING SALES REPRESENTATIVE) Techno Trading P/L Burwood One Mall Burwood, VIC-3125 09 Setember 2021 Josie Eskander Yarra Bing Crescent Burwood, VIC-3125 Dear Josie, Thank you for your enquiry about our laptop advertisement. We have got an amazing response to this one and we are very happy that many people are interested in buyng this one. We are the cheapest and best electronics provider in Melbourne, and we have a very good reputation with offering after care and repairs to our valued customers. However, this is just to remind you that the 20% markdown is just available until the 30th of September after which the laptop will return to its market rate. I am attaching complete offers catalogue and service and repairs booklet with this email for your reference. We also have long term payment plans if you sign up for a Telstra sim + laptop plan. You can divide the full cost of the laptop over 24 instalments at the most at no additional service charge. About the delivery times, we carry out our deliveries over Business days (Mon – Fri) between 8.30 a.m. and 5.30 p.m. I hope I have answered all your queries and this information will help you for placing the order considering that it is a limited time offer. If you have any further queries, please give us a call on 3XXX 14XX and one of our friendly staff members will assist you. Thank you for contacting Techno Trading P/L. Yours sincerely Jenny

Question 2: Task 2: Report In pairs, nominate a good and a bad letter writer. Discuss the key differences. Write a good/bad letter from techno training to Alex Antonov accepting/declining his proposal to invest in the business

For this task, me and Gourav worked together in a team. I took to writing the bad letter and Gourav opted for writing the good letter. Here is a copy of the bad letter: Document Type: Assessment Pack

Page | 1,82019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Question 2:

Nakhat Yemen Syeda Yarra Bing Crescent Burwood, VIC-3125 09 September, 2021 Alex Antonov The manager Techno Training Burwood One Mall Burwood, VIC-3125 Dear Alex, SUB: Business Proposal declining Letter. We are sorry to sorry to say that we are not interested to invest in your company and decline your business proposal. We really felt that the proposal could have been delivered in a better way which was more professional and creative. We are thankful to you taking out time for our company however we cannot progress now. Wish you all the best for your future endeavours. Yours sincerely, Nakhat Yemen Syeda Marketing manager.

Good letter   

Use direct approach to convey the news. Easy to convey as it is favourable to receiver. Say the good points first and then break the bad news if any.

Bad letter  



Document Type: Assessment Pack

Page | 1,92019 – Compliance and Quality Assurance Department Version Release Date: June 2019 Review Date: Dec 2020 Unit Name: Business Writing (BSBWRT401 Write Complex Documents)

Uses direct and harsh approach to convey the bad news. Difficult to convey as it is unfavourable to receiver so should be write in a way that does not offend receiver. Highlights bad poibts directly witout praising the good points.

Question 3: Task 3: Report Write a letter from techno trading p/l to a new client ‘new realities p/l’ urging them to buy techno new virtual reality software. Make a strong argument for the product.

Techno Trading P/L Burwood One Mall Burwood, VIC-3125 09 September 2021 New Realities P/L Station Street Burwood, VIC-3125 Dear Sir, Sub: The ultimate virtual reality solution you will ever need. We are overwhelmed to share with you about the launch of our latest virtal reality software- ENIGMA, that can help you to elevate your trade and reach more customers by grabbing their focus. Let me explain how this solution will be helpful for your business and how can you use a real time environment to monitor and engage customers visi...