Ch. 14 - Communicating in Groups PDF

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How to communicate in a group setting and work with a team....

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Chapter 14 - Communicating in Groups Page 192 Group Synergy/Cohesiveness ● Group works better than each individual ● Produces better product ● The whole group is more successful than each member within it ○ Sum is greater than any one of its parts ○ A group presentation is not an individual narrative. It is one master presentation ● Advantages: more talent to work with ***Difference between group and gathering ● Groups have common purpose or goal Considered to be a small group ● Three to ten ● Ideal group size is five to seven (six people causes clicks) Page 193 Group think: ● A false sense of agreement - when group members agree but they mostly want to avoid conflict ○ Conformity ○ To avoid conflict (can be a good thing) ○ Doesn’t allow to discuss problems ○ Concerned with getting task done, not right ○ Procrastination ○ Tight deadlines Page 194-195 Characteristics of Groups ● Task roles - prep,organization, delivery ○ Logical with delivery ○ Best communication strategy ● Relational - supporter and harmonizer ○ Individual schedules or user styles do not allow them to check email at the same time ■ How do you plan on communicating ○ All members should be careful not to criticize ● Disruptive roles - avoider and distracter ○ Phone - turn it off (phantom vibration) Group Norms

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Expectations for how group members should behave (specifically stated or implied) Explicit (rule/stated) ○ Laws, syllabus ○ Being on time Implicit (Norm) is implied ○ Sports teams underclassmen ○ Prep before practice ○ Coaches have favorites ■ What should you emphasize in your groups?...