Ch 14 Practice Quiz - management 3301 PDF

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3301 Daft Ch 14 Practice Quiz

Indicate whether the statement is true or false. 1. The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion. a. True b. False 2. People have a high external locus of control when they feel in control of their own fate. a. True b. False 3. Organizational commitment refers to an employee’s loyalty to and engagement with the organization. a. True b. False 4. The degree to which a person is able to get along with others by being good-natured, likable, cooperative, forgiving, understanding, and trusting is agreeableness. a. True b. False 5. The self-serving bias is the tendency to underestimate the influence of external factors on another person’s behavior and to overestimate the influence of internal factors. a. True b. False 6. An internal attribution says that something about the situation caused the person’s behavior. a. True b. False 7. Most differences in perception among people at work are related to how they observe sensory data. a. True b. False 8. Various polls in recent years have found that a majority of people trust what senior management is telling them. a. True b. False 9. The last step in getting organized is to empty your head. a. True b. False 10. Attribution is the cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information from the environment. a. True b. False Copyright Cengage Learning. Powered by Cognero.

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3301 Daft Ch 14 Practice Quiz

Indicate the answer choice that best completes the statement or answers the question. 11. __________ is the belief that power and status differences should exist within the organization. a. Extroversion b. Machiavellianism c. Authoritarianism d. Perceptual distortion e. Locus of control Scenario - Layla Fox Layla Fox is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem-solving style is intuitive-thinking. 12. Layla appears to have: a. a high external locus of control. b. a high Mach personality. c. a high authoritarian style. d. a high internal locus of control. e. low emotional stability. 13. Traits of __________ seem to be particularly important in today's collaborative organizations. a. likability b. agreeableness c. friendliness d. openness e. sociability 14. The Big Five personality factors include all of the following except: a. extroversion. b. conscientiousness. c. emotional stability. d. locus of control. e. agreeableness. 15. __________ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment. a. Dissonance b. Personality c. The halo effect d. Attitude e. Perception 16. Which of the following refers to the tendency to place the primary responsibility for one's successes or failures either Copyright Cengage Learning. Powered by Cognero.

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3301 Daft Ch 14 Practice Quiz within oneself or on outside forces? a. Machiavellianism b. Emotional stability c. Locus of control d. Authoritarianism e. Extroversion 17. Which of Jung's problem-solving styles would likely be appropriate for a counseling job? a. Intuitive-feeling b. Sensation-thinking c. Intuitive-thinking d. Sensation-feeling e. None of these 18. Caia believes that all managers are concerned only about profits—they don’t care about their employees, as long as those employees make money for the company. Caia’s perception is a(n) __________. She has made a generalization about a group of people and assigned that generalization to everyone in the group. a. stereotype b. halo effect c. attribution d. fundamental attribution error e. self-serving bias 19. __________ is the tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures. a. The self-serving bias b. Openness to experience c. The fundamental attribution error d. Emotional contagion e. Machiavellianism 20. Many people have __________—attributes about themselves that they are not aware of or don’t recognize as problems —which limit their effectiveness and hinder their career success. a. perceptual distortions b. stereotypes c. threat stressors d. blind spots e. role ambiguity d.

blind spots

22. Jason has been unemployed for three months. When his wife asked him why he was not looking for a job, Jason responded, "If I am lucky, I will get my old job back." Jason would be considered as having: Copyright Cengage Learning. Powered by Cognero.

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3301 Daft Ch 14 Practice Quiz a. an external locus of control. b. high conscientiousness. c. a high Mach attitude. d. an internal locus of control. e. none of these. 23. Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual? a. Stereotyping b. Projection c. The self-serving bias d. The halo effect e. Perceptual defense 24. The two categories where job satisfaction has declined the most over the past 30 years are __________ and __________. a. job security; health care benefits b. job security; pay c. health care benefits; pay d. pay; work–life balance e. career development opportunities; work–life balance 25. Which of the following occupations would an individual with an intuitive-feeling personal problem-solving style most likely prefer? a. Counseling b. Market research c. Advertising d. Engineering e. Systems design 26. Which of the following best describes an individual with an intuitive-thinking personal problem-solving style? a. Focuses on short-term, realistic goals b. Avoids specifics c. Is pragmatic, analytical, methodical, and conscientious d. Focuses on possibilities using impersonal analysis e. Emphasizes detailed facts about people rather than tasks 27. Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, “Frank missed that deadline because he is lazy; I really need to crack down on him more.” This is an example of what kind of attribution? a. External b. Internal Copyright Cengage Learning. Powered by Cognero.

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3301 Daft Ch 14 Practice Quiz c. Horizontal d. Vertical e. Skewed 28. Bernice is an outgoing, assertive, and sociable individual who is very comfortable with interpersonal relationships. Which of the following is applicable to Bernice? a. Machiavellianism b. Conscientiousness c. Agreeableness d. Emotional stability e. Extroversion 29. If Ben is tense, depressed, moody, and insecure, he would tend to be rated as low on which of the Big Five personality factors? a. Agreeableness b. Conscientiousness c. Emotional stability d. Openness to experience e. Extroversion 30. Individuals who believe that they control their own destiny are described as: a. having a high external locus of control. b. having a high Mach personality. c. being low in authoritarianism. d. having a high internal locus of control. e. having a low Mach personality.

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