Chapter 9 - Notes taken during in class lectures PDF

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Training Development Chapter 9: Evaluation of training: Type 1: Process evaluation is determining whether program activities have been implemented as intended. Type 2: Outcome evaluation is measuring programs that affect in the target population assessing the progress in the outcomes or outcome obje...

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Training & Development

Chapter 9: Evaluation of training: Type 1: Process evaluation is determining whether program activities have been implemented as intended. Type 2: Outcome evaluation is measuring programs that affect in the target population by assessing the progress in the outcomes or outcome objectives that the program is to achieve Types of questions to answer in a process analysis (before implementation):      

Were needs diagnosed righteously? Were needs translated into training objectives? Was an evaluation system designed to measure objectives? Was the training program designed to meet all the training objectives? Are the training methods appropriate for the learning objectives? Were the guidelines developed in the design…?

Types of questions to answer in an outcome analysis (During the implementation):  Was the trainer & techniques well matched to the objectives?  Were lecture portions of the training effective? o Was involvement encouraged? o Were questions used effectively?  Did the trainer conduct the various training methodologies (case study, role-play, etc) appropriately? o Was enough time allotted & was it used as intended? o Did trainees follow instructions? o Was there effective debriefing following exercises? o Was time allowed for questions? Who may be interested in the process data? Trainers in the training development may be interested in the process data because they need to know what works well and what didn’t. As well as other trainers because the process may be generalized… and perhaps training manager only if it’s not successful or an issue has arose… At the outcome evaluation, at the end you are evaluated for your training objectives!

Training & Development

Key outcomes achieved by training:    

Trainee reactions Learning Transfer to the job Organizational results...