COM 2040 Notes / WMU PDF

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Chapter 8 CMC and virtual work teams Selecting channels Being professional online Types of electronic communication Disadvantages of technology at work and how to manage CMC vs face-to-face Etiquette with technology Importance of written communication Strategies for excellence Types of written communication Describe the different indirect messages sent with written communication C

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What is leadership (and leader vs. manager functions) Types of power Theory X and Theory Y Managerial Grid Transformational Leadership Roles in the organizational family How to provide feedback Chapter 11 Types of presentations General and specific purposes Ethos, logos, pathos Informing vs persuading Types of reasoning Chapter 12 Analyze audience and context Types of sources Monroe’s motivated sequence Transitions and specific types Parts of an effective intro and conclusion Chapter 13 Effects of public speaking anxiety and how to overcome Presenting from an outline Supporting aids and how to use them (including PPT) Effective team presentations Chapter 14 Work–life balance & associated terms Burnout and causes/effects Retention & attrition Triggers to imbalance and suggestions to handle (Type A and B, bullying, mobbing, technology, home & family) How to achieve (emotional intelligence, triggers, time mgmt., & technology) USA vs other countries...